Comparing 70 vendors in Help Desk Software across 95 criteria.
Company Profiles
Strategy, financials, growth, and SWOTMarket Insights
Visual quadrant of competitors and leadersBenchmarking
Compare by product, region, and end-userLead Gen Add-on
Use the quadrant to attract clients
Retail Technology Innovation Hub
Jun 2025
pr
Aug 2025
Forbes
Sep 2023
| Agile CRM Help Desk Software | Texas, USA | 2013 | |
| Apptivo | California, USA | 2009 | Private |
| Boomtown | |||
| Deskpro | |||
| Dixa | |||
| Freshdesk | California, USA | 2010 | Private |
| Gladly | |||
| Gmelius | |||
| GrooveHQ | |||
| HappyFox | |||
| HelpCrunch | |||
| Helpshift | |||
| Hiver | |||
| Intercom Help Desk | |||
| Issuetrak | |||
| Kayako | |||
| LiveChat | |||
| LiveHelpNow | |||
| LiveZilla | |||
| LogMeIn Rescue | Boston, Massachusetts, US | 2003 | |
| OTRS | |||
| Oracle Service Cloud | Austin, Texas, US | 1977 | Public |
| Salesforce Essentials | |||
| Salesforce Service Cloud Help Desk Software | San Francisco, California, US | 1999 | Public |
| Teamwork Desk | Cork, Ireland | 2007 | |
| Thulium | |||
| Vision Helpdesk | 2022 | ||
| Zendesk Support | California, USA | 2007 | |
| Zoho Desk | Chennai, Tamil Nadu, India | 1996 | Private |
| osTicket |
360 Quadrants is a scientific research methodology by MarketsandMarkets to understand market leaders in 6000+ micro markets
360 Quadrants is a scientific research methodology by MarketsandMarkets to understand market leaders in 6000+ micro markets
Email : [email protected]
Quick Links360 Quadrants is a scientific research methodology by MarketsandMarkets to understand market leaders in 6000+ micro markets