Casengo Pricing & Demo

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Casengo USP

There are multiple profitable features available for Casengo Help Desk Software. However, the primary USPs include the efficient management of data, and the connectivity of the software with various applications, including WhatsApp, Facebook, and Twitter. Moreover, the Casengo Help Desk software also uses live chat and email to provide productive, rapid, and efficient solutions to customers. It provides a self-service section for users and performance reports for both users and agents. 

On top of that, Casengo provides the feature of teaming up with other agents to respond quickly, save time, and increase real-time productivity and efficiency. It stores files and provides access to all with a shared team inbox.

Request Casengo Pricing to get more information.


Casengo is a Help Desk Management Software which is suitable for businesses of all sizes. The software provides prompt and effective solutions for customer care services. It allows for uses to manage their tasks extensively, to team up with colleagues, and to receive performance reports to strategize and perform better.

Casengo Pricing

Casengo Pricing depends on the three different versions available. These plans are Basic, Premium, and Enterprise. The Casengo Pricing for each falls in the range of $9 to $44 per month billed annually. Moreover, the pricing for Premium and Enterprise belongs to the range of $39 to $69 per month, billed monthly. There is a free version of the software available for a single agent. 

Casengo Demo

Casengo Help Desk Software does provide a free trial version, which consists of the features belonging to the Enterprise plan, for 14 days.

Casengo Features

The software consists of multiple attractive features at fair Casengo Pricing as well. Some of the features that are worth noting are listed below.

Effective Management: Supports multiple channels including Facebook, WhatsApp, Twitter, email, live chat, and others. Provides users with a self-service feature. Manages customer queues efficiently and includes automated options to reduce time

Knowledge Base and Management: Stores all information including all kinds of files and posts in one place for easy access. Includes private notes and customer queries as well

Team Collaborations: Allows for teaming up of agents to increase the efficiency of real-time responses and an increase in productivity. Provides a shared team inbox with necessary details for efficient access

Reporting: Produces performance reports for both agents and users. Monthly and weekly reports


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“I am looking for a Help Desk Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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Casengo Reviews


Buyer, Software, SME

Apr 29, 2020

“Affordable, User-Friendly, Satisfactory”

With Casengo, it''s easier to serve customers promptly and efficiently, increasing the worth of the software.
Useful (0) Not useful (0)

Buyer, Telecom Infrastructure, SME

Apr 29, 2020

“Efficient Management, Increased Productivity”

Casengo allows users to increase productivity with an extensively managed knowledge base while providing secure and easy access to teams working together.
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