Dixa Help Desk Software is cloud-based customer engagement software with real-time communication and support for all platforms through live chat, email, voice, Facebook, WhatsApp, Messenger & SMS. Automated routing, customizable branding, email integration, Multi-channel communication, real-time chat, SLA management, ticket management, a self-service portal, knowledge management, and interaction tracking are exclusive features that make this app more promising for businesses.
Dixa offers its services through three different plans with Professional, Premium & Platinum. Dixa pricing for professional plans starts at $99 per agent per month ideally suited for small and medium-sized businesses. Premium plans are chargeable at $139 per agent per month to support your growing business. While the platinum plans are chargeable at $179 per agent per month. All plans from Dixa are billed annually and need at-least 8 agents to begin. Contact support to know more about Dixa pricing for startup programs.
You can book a Dixa Help Desk Software demo to know more about the exclusive features of this platform. You need to connect support with the right credentials to enjoy 14 days of trial and period. Live representatives are available 24/7 to help you with in-person training and get acquainted with all features.
Here are the important features that distinguish Dixa as one of the best customer management software.
A Complete Help Desk Software for Customers: Easy to set up and Customer focussed support. Streamlining support with all channels (Voice, email, chat, Facebook messenger). Intelligent Email routing (Auto replies, tracking, and prioritize queues)
Continuous conversation, support, and support for customers: Contact recognition instantly. Prioritize inquiries intelligently. Collaborate with customer data. Track performance in real-time
Secure, flexible and built to scale: Dixa pricing is flexible with no extra costs. Cloud-based with enterprise-level security. Saving data for future planning