Dixa Pricing & Demo

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Dixa USP

With Dixa Help Desk Software you can seamlessly reply to an email, chat, message, and call to customers using one screen only. Customer contact can be intelligently recognized and then put on high priority queues. Intelligent routing is one of the key factors of Dixa USP as it routes the customer on high priority queues to give them personalized experiences for their solutions. Request Dixa Pricing to get more information.

Summary

Dixa Help Desk Software is cloud-based customer engagement software with real-time communication and support for all platforms through live chat, email, voice, Facebook, WhatsApp, Messenger & SMS. Automated routing, customizable branding, email integration, Multi-channel communication, real-time chat, SLA management, ticket management, a self-service portal, knowledge management, and interaction tracking are exclusive features that make this app more promising for businesses. 

Dixa Pricing

Dixa offers its services through three different plans with Professional, Premium & Platinum. Dixa pricing for professional plans starts at $99 per agent per month ideally suited for small and medium-sized businesses. Premium plans are chargeable at $139 per agent per month to support your growing business. While the platinum plans are chargeable at $179 per agent per month. All plans from Dixa are billed annually and need at-least 8 agents to begin. Contact support to know more about Dixa pricing for startup programs. 

Dixa Demo

You can book a Dixa Help Desk Software demo to know more about the exclusive features of this platform. You need to connect support with the right credentials to enjoy 14 days of trial and period. Live representatives are available 24/7 to help you with in-person training and get acquainted with all features. 

Dixa Features

Here are the important features that distinguish Dixa as one of the best customer management software. 

A Complete Help Desk Software for Customers: Easy to set up and Customer focussed support. Streamlining support with all channels (Voice, email, chat, Facebook messenger). Intelligent Email routing (Auto replies, tracking, and prioritize queues)

Continuous conversation, support, and support for customers: Contact recognition instantly. Prioritize inquiries intelligently. Collaborate with customer data. Track performance in real-time

Secure, flexible and built to scale: Dixa pricing is flexible with no extra costs. Cloud-based with enterprise-level security. Saving data for future planning

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Dixa Reviews

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Buyer, Transportation and Logistics, SME

5
Apr 29, 2020

“Complete channel tracking at one place”

Dixa is specifically built to enhance customer engagement through exclusive features for handling queries from all channels and prioritize queues to satisfy each customer''s needs.
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Buyer, Manufacturing, SME

4
Apr 29, 2020

“Impeccable performance and ROI”

Dixa delivers its promises of higher customer management with excellent performance and improvised ROI.
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