Gmelius Pricing & Demo

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Gmelius
90 Likes
66 Buyers Negotiating

Summary

Gmelius Help Desk Software is a cloud-based SaaS solution offered as a mobile application and browser extension that seamlessly integrates with your current working tools such as Gmail or Slack and transforms them into a workspace for collaboration. Now businesses can communicate with their clients directly from their inbox and data remains sync across the systems as well as devices. 

Gmelius Pricing

Gmelius Help Desk Software offers multiple plans for businesses for using its exclusive features. Gmelius pricing plans for Plus start at $12 per user per month ideally suited for smaller organizations up to 10 members. The Growth plan starts at $24 per user per month for up to 50 members while Enterprise plans are chargeable at $69 per user per month. With annual billing, you can save up to 25% for Gmelius pricing. You can contact support to match specific requirements with quotes. Special plans are also available for startups up to six months of free support. 

Gmelius Help Desk Software offers a free version with limited features up to 100 shared conversations/cards per team per month. You need to sign up with the right credentials to enjoy the trial version of the Gmelius growth plan for up to 7 days before opting for the paid version. 

Gmelius Features

Here are the important features of this collaboration platform. 

Collaborate teamwork: Seamlessly integrate with your Gmail or Slack App. Manage all info, support and sales queries in ticketing style. Gmelius further simplifies the teamwork by automating key processes and effective real-time operations. 

Tracking team performance: Assign customer emails to the right person. Check the individual status of each account. Transparency across team activities

Ease in the Customer engagement process: Automating help desk process. Impeccable support process – no mistakes

Discussions

Strengths
  • +6
    Cloud, Web-based, SaaS
  • +7
    On-Premise
  • +9
    Maintenance & Troubleshoot
  • +10
    System Integration
  • +9
    SLA Management
  • +5
    Ticket Creation
  • +6
    Ticket Response
  • +7
    Workflow
  • +10
    Dashboards
  • +8
    Integration
  • +14
    Session Queuing
  • +7
    User, Role, and Access Management
  • +8
    Hybrid
  • +13
    Consulting
  • +12
    Live Support Chat
  • +11
    Ticketing
  • +14
    Community Forums
  • +5
    Interactive FAQs
  • +12
    Knowledge Base
  • +13
    Searchable Articles
Cautions
  • -10
    Attachments/Screencasts
  • -12
    Customer and Contacts Database
  • -8
    Response Automation
  • -11
    Ticket Collaboration
  • -5
    Chat/Live Support
  • -13
    Customer Portal
  • -14
    Email to Case
  • -11
    Mobile SMS
  • -9
    Phone
  • -6
    Social Integration
  • -8
    Text
  • -7
    Voice

Gmelius Reviews

user-icon

Buyer, Software, SME

5
Apr 29, 2020

“Advanced Level Collaboration Tool”

Gmelius helps us to connect to share our environment among team members and perform at an exceptional speed.
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user-icon

Buyer, Manufacturing, SME

3
Apr 29, 2020

“Simply Effective and Highly Productive”

Gmelius tool is easy to integrate and effectively handles all your customer queries. Shared inboxes, signature management, quick responses, queue management, and affordable Gmelius pricing makes it perfect for SME.
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Company Size :
  Enterprise
  SME
  Startup