Hiver Help Desk Software is an efficient tool that helps agglomerate all the emails that land in the @info and @support inboxes of any organization. In other words, any business that uses emails for daily communication and customer service can use this software. It will help them manage communication effectively and also help manage the finances and day-to-day operations.
Majorly, two features are essential to understand the Hiver Pricing structure. Users and shared inboxes. Where the Lite and Growth plans, which cost $7/month/user and $22/month/user, have limited users and shared inboxes. The bigger plans Pro ($37/month/user) and Elite ($57/month/user) offer unlimited users, inboxes, and other additional smart features.
If you do not want to yet deal with which plan to choose from and look at the Hiver Pricing, you can always take a demo first. There is an option to avail of a 7-days free trial of Hiver Help Desk Software which will allow you to get the first-hand experience of the software and know how it works.
Decluttering Inbox: A shared mailbox helps the executives designate emails that are related to a particular task and department. It sorts of arrangements into different boxes that ease the tacking and management process. Automatic Email Segmentation: Once set, the emails will automatically land in the designated folder and to the concerned executive. You can also schedule the emails to be sent on a specific date and time. Effective Customer Support: With efficient integrations of emails from all the channels into one place, you will not miss sending a revert ever again. It lets you handle customer issues and allows taking prompt action to resolve them. Sales and related functions: Apart from making it easy for the teams to manage emails, this software also allows you to increase sales and enhance brand awareness. It can take up every single email that lands in every department of the business and sorts them as needed.