ITAM or IT Assessment Management is an integrated help desk platform to view and manage all the assets in a single place. The software simplifies the process of tracking and inventory of the assets. It offers a great solution to fulfil the needs of the customer by delivering the right information and solutions to them.
ITAM pricing starts from $49 to $5999. The cost of the plan depends on the plan you are purchasing. The basic ITAM pricing plan is a startup plan for small teams in which less number of assets need to be managed. If you have a big team or enterprise, then you must unlock higher plans and provide support to your customers.
Request for a demo from the company website. You need to fill up a form and provide relevant information about you and your business. The consultant will help in going through the software entirely and guide you to purchase the appropriate plan.
Some of the astonishing features of ITAM Help Desk Software are:
Manage Everything at the Same Place:
Manage IT assets, tickets, mobile devices and apps, chats, benchmarking, etc. Handle all the customer conversations on the software with remindersGet Knowledge Base:
Gain, retain and share solutions to operate quickly. Provide 24 x 7 support to your end-users. Manage IT Ticketing System:
Log, process, manage and report customer issues. Interact with customers and resolve their problemsPassword Reset:
Easy to reset domain passwords and unlock suspended accounts. Provides safety to the end-users