ECTS Pricing & Demo

ECTS Help Desk Software is an automated complaint tracking software that handles the complaints from customers and fulfils their organizational needs. It resolves the issues quickly and increases customer satisfaction. ECTS Help Desk Software is easy to submit the complaint by web portals and notify the company about the problem. The application can track the progress entirely and do a collaborative investigation.

ECTS Pricing

ECTS pricing is different for small to large government agencies. It is categorized into term and perpetual plans. ECTS pricing ranges from $17 to $38.  It is easy to purchase the required plan by filling a small form about your necessary details. For the best pricing plans, contact the vendor.

ECTS Demo

You can request a demo on the official website without ECTS pricing. After filling the form, the product consultant will contact you for the demo. You can understand how the application works and how it is beneficial for your business.

ECTS Features

Go through some of the critical features of the software, which makes it unique and ideal software. 

Automation and Reminders: Track complete complaint process. Rise in productivity by personalizing dashboards, immediate reminders, auto assigning and setting notifications

Collaborate with Current Systems and External Parties: Custom portals for more than emailing and attaching documents. Consumers, third-party companies and customers are includes in the complaint resolution process

Document Management: Allows you to upload, download, view and categorize documents. Easy and quick to store, search, and share. Enables editing of documents in very less time

Customizable Settings: Change the workflow process according to your needs. Modify the system by adding, removing and changing user roles and tasks

Progress Management and Reporting: Select parameters to get specific data. Monitor the team progress

Training Support: Maximize time to resolve complaints