Issuetrak Pricing & Demo

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Issuetrak
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83 Buyers are Negotiating "Group Buyer Deal"

Issuetrak USP

The primary USPs of Issuetrak Help Desk Software include its speedy and efficient services. It provides faster responses to help desk requests with automation. It ensures that issues are directly routed towards the right individuals. It further ensures auto-assignment of the immediate alerts and notifications of tickets. It provides its users with a fully equipped Knowledge Base besides enabling them to create FAQs (Frequently Asked Questions) and hosting important files. Request Issuetrak Pricing to get more information.

Summary

Issuetrak Help Desk Software is management software, customizable to suit the individual needs of different helpdesk teams. Besides economical and convenient Issuetrak pricing, it provides built-in security measures to deal with issues and vulnerabilities. It leverages cloud-based services of Amazon Web Services. It provides two-factor authentication of employees along with continuous internal and external surveillance.

Issuetrak Pricing

Issuetrak pricing begins at $59 per month per user. This plan requires agents to have licenses while the end-users can be unlimited. Though it does not have a free version, free trials are provided. It can be installed on the Windows platform and is a web-based SaaS (software as a service). Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.

Issuetrak Demo

Issuetrak Help Desk Software enables its prospective users to try out its services before purchasing through the option of a free demo, which can be scheduled through its website. One can also opt to communicate with product experts. Besides these, one can directly call on the number provided on the website for further details.

Issuetrak Features

Issuetrak aims at providing maximum services including tracking tickets, faster communication and defining custom fields. Some of the exciting features of Issuetrak are listed below.

Multi-Channel Submission: Submission and updating of tickets at any time or location. Provides services in mobiles, e-mails as well as web forms.

Customizable Forms and Fields: Provides customized forms to make ticket submission intuitive to users. Enables ease of ticket submission for users by providing predetermined drop-down fields.

Attachments: Enables users’ convenience by not limiting themselves to any file type or quantity limitations. Informs about tickets, knowledge-based articles, projects and more

Checklists and Tasks: Promotes assigning of tasks to streamline workflows. Enables setting up of checklists. Provides a secure radar to access all details

Reports and Dashboards: Generates accurate reports pronto. Inspects ticket statistics with an intuitive dashboard

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Issuetrak Reviews

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Buyer, Software, SME

5
Apr 29, 2020

“Training”

Issuetrak provides training in person, through webinars and documentations besides live online. It lets experts to quickly solve any issues and problems faced by its customers to ensure a reliable and comfortable experience for them.
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Buyer, Finance, SME

4
Apr 29, 2020

“Cloud-based”

Issuetrak provides cloud services, economical Issuetrak pricing, and support are available during business hours and online.
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