Hesk Help Desk Software is an extremely lightweight cloud-based help desk software with exceptional features. It can be installed on-premises as well as on cloud to integrate with your platform. Hesk Help Desk Software offers a knowledge base for businesses to let their customer search the query. Unsolved queries can then be converted into tickets and solved with assistance. Quick response time, cloud availability, minimized support work, and control over the customer support makes it ideally suited to SME.
Hesk pricing plans start at $39.95 with a one-time fee only with unlimited users and 1-month email support. Users have to buy a new license for future upgrades and don't include installation. Hesk Advanced license that includes 5 installations and 1 full year email support costs $199.95 one time license fee. Hesk Pricing is chargeable at $19.99 per month or $199 per year with unlimited support Agents, unlimited tickets, 10GB space, and can offer instant services.
Hesk Help Desk Software offers a free demo for businesses to set up with on their online platform and offers a web-based ticketing system to support clients. You can connect with online support to know more about specific functionalities and requirements.
Here are the main features that define the capabilities of this help desk Help Desk Software too.
Comprehensive platform for all IT tasks: Well organized ticket management. Advanced automation procedures.
Customer Management: Self-service portal and interaction tracking. Real-time chat. Knowledgebase managementOther incredible features: Track all software, mobile and hardware for complete asset management. Actionable insights to get the system more productive. Pre-built integrations are available with top software applications. Multiple language support