LiveChat Pricing & Demo

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62 Buyers are Negotiating "Group Buyer Deal"

LiveChat USP

With an existing pool for more than 27,000 customers (including PayPal, Ikea, and Adobe), LiveChat will help you every stage of the customer journey from a single window. Its reporting mechanisms help identify the voids in customer service and workflow. Lastly, the ability to integrate almost every communication channel into the software is very much appreciated.  Request LiveChat Pricing to get more information.

Summary

LiveChat Help Desk Software is great at handling every aspect of proactive customer support for any kind of business. This is a comprehensive solution provider that gives access to solutions like omnichannel communication, sales tracking, and leads monitoring. Further, this is a tool that lets you inject more revenue by channelizing effective sales strategies.

LiveChat Pricing

LiveChat pricing starts from the Starter plan priced at $16/agent/month (billed annually). For bigger teams, you can subscribe to the Team Plan, which will cost you $33/agent/month (billed annually). For a full-fledged customer service team, go for the Business Plan costing $50/agent/month (billed annually). The price structure for Fortune 500 Companies is revealed post a discussion. 

LiveChat Demo

If you are still a bit sceptical about the LiveChat pricing, then you can take a 14-day free trial. In this demo version, you will get to experience all the features provided in the Team Plan. This includes chat history, ticket management, reports, data security, widget customization, and others. 

LiveChat Help Desk Software Features

To know more about LiveChat Help Desk Software smart features, how you can provide amazing customer experience, read on. 

Smart Response System: AI-based interface identifies the customer query and forwards it to the required station (Support or Sales). You can see as the customer types their query allowing you to reply faster. Answers to common questions can be saved for future use. 

Capture New Leads: The customer service representatives can show goods to the customer via chat. Send interactive responses via cards, carousels, and buttons to help the customers narrow down their choices.

Resource Management: LiveChat also allows you to record and store the product data for faster response generation. Further, it helps understand the product performance and customer support tracking. Tools like chat rating, post-chat survey, and customer satisfaction report help improve customer satisfaction. 

Team Collaboration: Teammates can transfer chats and messages to each other. Both the representatives and customers can send files or attachments to each other. 

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“I am looking for a Help Desk Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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LiveChat Reviews

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Buyer, Telecom Infrastructure, SME

5
Apr 29, 2020

“Fully Customer-Centric”

I love the fact that this software is fully customer-centric and allows the representatives to cater to even the minutest customer request.
Useful (0) Not useful (0)
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Buyer, Software, SME

3
Apr 29, 2020

“Smart Pricing”

It is good that the LiveChat Pricing structure is scalable and can be adjusted as per the needs of the business. It helps optimize our expenditure.
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