LiveHelpNow Pricing & Demo

Are you from this Company?

LiveHelpNow

Write a Review

94 Likes

83 Buyers Negotiating

Product Overview

LiveHelpNow Help Desk Software is a cloud-based omnichannel customer support system that offers real-time connectivity solutions for businesses. LiveHelpNow offers four exclusive products with Chat/SMS, Support Ticket, FAQ/Self-service, and call management for businesses to integrate with their procedures. LiveHelpNow caters to all size businesses to help them drive their growth by enhancing engagement, generate more leads, sales and get repeated customers.

LiveHelpNow Pricing

LiveHelpNow pricing varies from the utilization of products and their combined charges. Starting with call management chargeable at $9 per agent per month while all the other three Chat/SMS, Support tickets and FAQ/Self-service costs $21 per agent per month. You can combine any of these four products to get specific quotes for your business requirements. You can also enjoy a 10% discount across all products for LiveHelpNow pricing by choosing the annual billing term.

LiveHelpNow Demo

LiveHelpNow Help Desk Software offers a complete 30 day trial for all its products to help clients understand the functionalities. Users need to sign up with the right credentials to start your trial and get complete help from support to implement this tool on your system.

LiveHelpNow Features

Here are the important features of this outstanding help desk software.

Multiple Channel support system: Voice, Email, Self-help, SMS/text, Call Center, email, live chat, and social media

Ease of Use with a unified panel: Customizable UI/UX. A unified panel for emails, chat inquiries and search FAQ. Intelligent automation for tagging email inquiries and chat. real-time CSAT scores

Deployment across all devices: Supported by all OS and browsers. Available for both Android and iOS

Popular Comparisons

1. LiveHelpNow
vs Zendesk Support

2. LiveHelpNow
vs Intercom Help Desk

3. LiveHelpNow
vs Salesforce Service Cloud Help Desk Software

4. LiveHelpNow
vs LiveChat

Discussions

Strengths

+6

Cloud, Web-based, SaaS
+10

System Integration
+11

Ticketing
+10

Attachments/Screencasts
+6

Ticket Response
+14

Email to Case
+6

Customization
+10

Dashboards
+8

Integration
+9

Reporting
+14

Session Queuing
+7

User, Role, and Access Management
+8

Hybrid
+7

On-Premise
+13

Consulting
+12

Live Support Chat
+9

Maintenance & Troubleshoot
+14

Community Forums
+5

Interactive FAQs
+12

Knowledge Base

Cautions

-13

Searchable Articles
-12

Customer and Contacts Database
-8

Response Automation
-9

SLA Management
-11

Ticket Collaboration
-5

Ticket Creation
-7

Workflow
-5

Chat/Live Support
-13

Customer Portal
-11

Mobile SMS
-9

Phone
-6

Social Integration

LiveHelpNow Reviews

Buyer, Director, Analytics

Apr 29, 2020

“Simple, Flexible and Affordable solution”

LiveHelpNow is quite easy to set up, integrate and bring the best out of your customer experience. Competitive LiveHelpNow pricing also makes it sustainable for scaling as the business grows.

Useful (0) Not useful (0)

Buyer, Manufacturing, SME