LiveZilla Help Desk Software comes with pre-configured installation based on PHP and MySQL and is easy to set up and integrates seamlessly within your IT architecture. Customer emails, messages, calls and all interactions are collected within the ticketing system. And all the customer data remains secure under your dedicated servers only.
LiveZilla pricing is chargeable at a one-time payment only with a non-expiring perpetual license. LiveZilla One program with one bot is free and thereafter LiveZilla pricing changes. PRO plans start for adding more operators or bots in your team. Starting at 2 operators/bots with €200 one-time payment, 3 operators at €240, 5 operators at €375, 10 operators at €700, and unlimited operators at €1100, respectively. You can connect with support to know more about any specific requirements.
LiveZilla server has a free trial of up to 30 days with unlimited features for users. You need to download the LiveZilla file for the server to set up on your system. You can upgrade your package any time to add more operators or bot for your teams.
LiveZilla Help Desk Software Features
Here are the main features of LiveZilla Help Desk software system:
Well structured and organized platform: Complete ticketing system. Stores all communications from emails, chat, SMS, call differently. Live chatting and visitor monitoring on multiple platforms
Highly responsive customer support: Pre-formatted email replies save time. Automatically detects support for multi-language. Add custom field in the customer form. Ease of assigning chat to tickets and then to operatorsOther exceptional features: Seamless Integration to send or receive emails. Completely secured, spam-free and unified inbox. Save all reports as HTML or in exportable PDF formComprehensive offline support