Mojo Helpdesk is an ASP software or application service provider that provides solutions for customer services. The software integrates tools like customization, extensive management, and automated functions to make customer services into an efficient and less time-consuming task while satisfying customers just the same. It is easy to use, provides satisfactory and quick services, and is additionally suitable for all types and sizes of businesses.
Mojo Helpdesk Pricing
Mojo Helpdesk has multiple plans for users. It provides a free version of the software, called the Mini-Me version, for up to three agents. Other than that, there are three plans including Mojo Professional, Mojo Enterprise and Mojo Unlimited. The Mojo Helpdesk Pricing ranges from $29 to $129 per month for up to twenty agents, for the Professional and Enterprise plans. Moreover, for up to a hundred agents, the Mojo Helpdesk Pricing range changes to $109 to $369 per month. In addition to that, Mojo Helpdesk provides a plan for up to one thousand agents, at $399 per month.
Mojo Helpdesk Demo
Mojo Helpdesk does provide a personalised demo for all users. This demo version is free and lasts up to 14 days.
Mojo Helpdesk Features
Mojo features are enlisted below.
Data Management: Allows the storage of information, including all types of file uploads, in a single place to provide easy access. Provides the feature of email integration Knowledge Base and Automated Functions: Provides a self-service portal for customers with a database of questions and answers. Allows users to set pre-formatted responses for customer queriesCustomer-Oriented Features: Allows organising customer ratings according to agents, groups, and more. Manage customer data, including their contact information, passwords, and staff notesTargets and Reports: Allows agents to set SLA or service level agreement targets. Provides metrics and reports on performances, including insights for strategizing