ngDesk Pricing & Demo

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ngDesk

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Product Overview

ngDesk Help Desk Software allows businesses to manage their customer care services, using features like chatbots and extensive customization. All sizes and types of businesses, whether in the field of IT or Education, can make use of this software to provide prompt and satisfactory customer support. ngDesk Help Desk Software makes use of automated processes to accelerate the workflow of all companies, start-ups, or even freelancers.

ngDesk Pricing

There are three plans for this software, with different ngDesk Pricing, including Basic, Team, and Professional. The Basic plan is free for all users. However, the ngDesk Pricing changes into the range of $9 to $29 per user per month for Team and Professional plans. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.

ngDesk Demo

ngDesk does offer demo versions for the software. There are two different trial versions, which are free for all users, that include the features of the Team and Professional plans, respectively.

ngDesk Help Desk Software Features

ngDesk consists of numerous advantageous features that agents can use to increase their productivity rate without consuming too much time. Enlisted below are some of these significant features.

Management and Deployment: Allows for ticket management and email management. Provides chatbots and automated functions to save time

Customer-Oriented Features: Provides a self-service option with a broad database for questions and answers. Enables agents to see information like the countries customers belong to and the browsers they use

Team CollaborationsAllows for teams to collaborate and promptly respond to customers' queries. Includes layouts for the customization of tickets according to groups working together or other fields

Feedback and Reporting: Provides performance reports to agents. Includes custom forms to obtain information from customers

Data Management: Organises information efficiently to make it easily accessible. Stores client database and staff details as well