Oracle Service Cloud Pricing & Demo

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Oracle Service Cloud
Online
California, USA
1977
$10BN to $50BN
Enterprise
86 Likes
72 Buyers are Negotiating "Group Buyer Deal"

Oracle Service Cloud USP

The help desk software is a fully automated helpdesk tool aimed at providing rich customer experience through simple platforms like mobile phones. It is based on cloud service and hence doesn't require local hardware installations. The target group can be specified and plans are constructed in a dedicated manner to optimise that target group's experience. Oracle Service Cloud pricing model is affordable and comes with preloaded rich features. Oracle's customer support team is dedicated to solving user problems. Request Oracle Service Cloud Pricing to get more information.

Summary

Oracle Service Cloud help desk software is a customer interaction platform that solves the queries and records the data for use. It can be accessed from any device and uses an automated approach to guide people through the organic channels and knowledge containing databases. AI-driven technology improves itself with each customer interaction experience. 

Oracle Service Cloud Pricing

Pricing is subscription-based pricing. A free trial is available. The price starts from $90/ seat as a standalone chat DAD and can go up to $250/ seat in the enterprise plan. The user needs to submit a quote before finalising the plan. You can contact them through their website to know more. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.

Oracle Service Cloud Demo

A demo version is available upon request. It can be further upgraded into one of the paid plans as per requirements. There is a customisable option also available. The trial version is free and gets renewed at existing rates. 

Features

Being a cloud-based technology, it provides a full set of robust helpdesk management solutions to the users. Some of the features are enlisted below: 

Media & Communication: Customer engagement through rich AI-driven mechanisms. Provides self-service to customers via the existing internal knowledge database. Mobile version available for simplicity 

Retail & consumer market: End consumers can be engaged directly through cross channel transitions. Get all types of behavioural and consumer data for better predictions

Service and advisors: Scalable contact centre solution. Oracle intelligent advisor for smart advice 

Knowledge management: Delivers effortless knowledge management tools. Smart chatbots with dedicated algorithms. Automated deployment of the right knowledge to users’ queries

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Oracle Service Cloud Reviews

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Buyer, Software, SME

3
Apr 29, 2020

“Oracle Service Cloud pricing is best.”

It comes with customisable features and the pricing option is superb. Cloud service ensures a near 100% uptime. Also, mobile features are handy for customers. Fully recommended service.
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Buyer, Manufacturing, SME

2
Apr 29, 2020

“Reliable brand name with robust features”

Oracle has provided a rich-featured customer helpdesk, which solves queries in an effective manner. A good tool for building customer satisfaction.
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