Qminder Help Desk Software is a popular helpdesk tool aimed at reducing wait times and resolving raised tickets quickly through its automated system which contains the self-service knowledge library. It has improved service cycles and support can be personalized according to customer needs. It gives rich insights which can be leveraged to bring customer satisfaction all across.
Qminder pricing comes in three variants which contain different sets of features in terms of scalability. The standard version costs at $299 annually, pro version at $549 annually and enterprise version at a custom pricing model. They all start with a free trial which gets renewed after the expiration date. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best Qminder pricing plans, contact the vendor.
Qminder Help Desk Software offers a free demo trial upon request. The user needs to fill a contact form upon which the support team starts with the demo program. After the demo, the user can purchase any existing plan according to their need.
Its contains a long list of great features embedded in its software. They are listed below.
Setup and installation:
Easy setup to get started as quickly as possible. Usage of Apple products lowers the risk of hardware or software malfunction. Dedicated support and customisation:
Spport team handles all the troubleshooting problems. Customisable features based on first come first serve approach. Reporting tools:
Scanning for issues through accurate ticket history. Use custom reports for gaining better insights. Data security and scalability:
Uses AWS S3, SSO and encrypted communication servers for robust data security. HIPAA compliance. Maintain responses for serving different time zones and language.