Salesforce Service Cloud helpdesk software is a CRM (Customer Relationship Manager) platform based on the company's CRM software for sales professionals. By using service cloud, a user is allowed to automate service processes, find articles and will be able to streamline workflow. The software provides a one-to-one relationship with the customers from any device.
Salesforce Service Cloud Pricing
The pricing depends on the plan you choose. The pricing is made in such a way that you will find a suitable plan for yourself. The pricing starts from 25 USD per month to 300 USD per month. For the best pricing plans, contact the vendor.
Salesforce Service Cloud Demo
With this software, you can deliver a complete view of the customer and save employees time with productivity tools. As it is a salesforce platform, all your customer data can be brought up from many departments and systems.
Here are some of the best features of:
Agents can now juggle between several cases at once. Agents can respond to multiple requests at the same time.Knowledge Bases can be created:
Creating and managing contents can now be done by agents. Articles created will be beneficial for the agents.Tie-up with Agent:
Customers can communicate with agents through chatters. Integration of solutions into existing chatter feed is possible.Customer Service Mobilized:
An individual can use service cloud not only by computers but also from any device like cellular phones. If mobile phone users have any issue, they can often start a chat session from the mobile application.