SupportSystem Help Desk Software is a simple, fast and strong help desk software that improves customer support efficiently. It helps to manage, track, respond to customer support efficiently and seamlessly. It routes the incoming emails, web request and phone calls into simple easy, multi-user web-based customer support.
SupportSystem pricing is free for the first 30 days as a free trial. It has plans as basic, standard, premium and private-cloud. SupportSystem pricing starts from $9/month to $16/month. However, SupportSystem pricing for private-cloud is not fixed. The agent should contact the team.
In the starting, the user will select the plan and provide the desired details. Then the agent will go through the intro for the tool. The agent will get the 30 days free trial and will get the desired access according to the plan.
Here are some of the features of SupportSystem Help Desk Software :
Customer Portal: It provides a web-portal to create, track and respond to the support request. Proper help content and FAQs for the users to find the right informationSimple and Elegant: Simple and powerful. The user can easily use the tool without any issues. It is designed as a natural customer support portal.Email Integration: It supports email integration and creates tickets from the mail sent to the account. The tickets are generated according to the mail and department.Ticket Management: Manage, track and respond to the customer support request efficiently. Seamlessly turn the emails, web-forms and phone calls into web-based customer support