Teamwork Desk Pricing & Demo

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Teamwork Desk
Cork, Ireland
2007
$11MN to $50MN
Enterprise
55 Likes
81 Buyers Negotiating

Summary

TeamWork Desk is a helpdesk ticketing system. It provides complete visibility over communications from a shared location and ensures that no data is lost. It provides a secure and simple platform with straightforward features. It enables seamless collaboration and communication. It empowers teams to work autonomously with the flexibility to shift priorities.

TeamWork Desk Pricing

TeamWork Desk pricing begins at $9 per month for its Pro plan. It can be tried for free and requires a minimum of five users. The price of its premium plan commences at $15 per month. The process for its enterprise plan, however, can be received by contacting sales through the option for the same on its website. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.

TeamWork Desk Demo

TeamWork provides free trials for thirty days to its users. It provides services that are simple and easy to use. It provides the option for upgrading, downgrading or cancelling later. For using its paid versions, payments can be made via credit cards.

TeamWork Desk Features

TeamWork ensures that no data is missed by storing it all in one place. Besides economical TeamWork Desk pricing, Some of the features of TeamWork are listed below.

Collaborative: Makes e-mails more collaborative by turning them into tickets. Organizes and manages customer interactions centrally.

No More Information About Silos: Enables personalization while answering queries and giving productive responses. Provides centralized storage.

Full Visibility: Empowers responsibility of actions for every team member and faster resolutions. Ensures that there are no crossed wires.

Training: Provides 'Training Wheels’ to guide users. Performs continuous Q and A to improve the quality of responses.

Mobile Apps: Available for use on mobiles. Provides the Gmail add-on to streamline communication.

Discussions

Strengths
  • +7
    On-Premise
  • +9
    Maintenance & Troubleshoot
  • +10
    System Integration
  • +9
    SLA Management
  • +6
    Ticket Response
  • +7
    Workflow
  • +6
    Customization
  • +10
    Dashboards
  • +8
    Integration
  • +9
    Reporting
  • +14
    Session Queuing
  • +7
    User, Role, and Access Management
  • +6
    Cloud, Web-based, SaaS
  • +8
    Hybrid
  • +13
    Consulting
  • +12
    Live Support Chat
  • +11
    Ticketing
  • +14
    Community Forums
  • +5
    Interactive FAQs
  • +12
    Knowledge Base
Cautions
  • -13
    Searchable Articles
  • -10
    Attachments/Screencasts
  • -12
    Customer and Contacts Database
  • -8
    Response Automation
  • -11
    Ticket Collaboration
  • -5
    Ticket Creation
  • -5
    Chat/Live Support
  • -13
    Customer Portal
  • -14
    Email to Case
  • -11
    Mobile SMS
  • -9
    Phone
  • -6
    Social Integration

Teamwork Desk Reviews

user-icon

Buyer, Manufacturing, SME

5
Apr 29, 2020

“Board View”

Its special ‘Board View'' ensures that bottlenecks are spotted before they happen to keep the users’ focus solely on their work and projects. It enables dealing with issues before they occur.
Useful (0) Not useful (0)
user-icon

Buyer, Software, SME

2
Apr 29, 2020

“Clutter-Free Inbox”

TeamWork ensures a clutter-free inbox. It organizes and categorizes customer conversations to ensure that every mail is answered. It provides an escape from unwieldy email threading.
Useful (0) Not useful (0)
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  SME
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