Thulium Pricing & Demo

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Thulium
91 Likes
67 Buyers Negotiating

Summary

Thulium HRS is a software that provides helpdesk to the customers for creating real-time leads and managing them instantly. It also helps the users to connect with the customers by using multichannel communication alternatives, as this makes the customer trust the user and can easily help in the continuation of the communication.

Thulium Pricing

Thulium pricing depends upon the type of need and number of people using the software at a time. It is available for all types of business. Thulium pricing gets bundled with so many features to maintain customer acquisition. The plan starts from $26.38, which is billed for a single user per month. 

Thulium Demo

Thulium demos are available free for all users. Any user can use the demo without registering with Thulium and start using the software. However, it comes with some limitations for which Thulium pricing needs to be explored.

Thulium HRS Features

Following are some of the most exceptional features of Thulium HRS which makes it a supreme software :

Automated Routing: Helps in the direct integration of the user to provide real-time functionality to the customers. This allows improving the services as it contains many productive features.

Support Chat: Allows to continue real-time chat or live chat with the customers. Helps in maintaining the continued communication to understand the basic requirement of the customer. 

Multi-Channel Communication: Communication with customers can be done with so many channels which increases the engagement of the customer. Multi-channel communication is done using phone calls, emails, live chats and many more.

Ticket Management: The management of all the leads can be done so as to increase the rate of customer acquisition. It allows users to update all the status of the tickets instantly, this helps in maintaining the good workflow.

Discussions

Strengths
  • +6
    Customization
  • +8
    Integration
  • +9
    Reporting
  • +14
    Session Queuing
  • +7
    User, Role, and Access Management
  • +6
    Cloud, Web-based, SaaS
  • +8
    Hybrid
  • +7
    On-Premise
  • +13
    Consulting
  • +12
    Live Support Chat
  • +9
    Maintenance & Troubleshoot
  • +10
    System Integration
  • +11
    Ticketing
  • +14
    Community Forums
  • +5
    Interactive FAQs
  • +12
    Knowledge Base
  • +13
    Searchable Articles
  • +10
    Attachments/Screencasts
  • +12
    Customer and Contacts Database
  • +8
    Response Automation
Cautions
  • -9
    SLA Management
  • -11
    Ticket Collaboration
  • -5
    Ticket Creation
  • -6
    Ticket Response
  • -7
    Workflow

Thulium Reviews

user-icon

Buyer, Software, SME

2
Apr 29, 2020

“Easy to use”

Helps in easily integrating and using each feature without any complexity. The email integration is relatively very clear and can easily help in finding out the better ways of exploring and automating the workflow
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user-icon

Buyer, Telecom Infrastructure, SME

4
Apr 29, 2020

“Multi-channel ways”

The multichannel communication provides the best and preferred ways of communicating with the customers. This is helpful as it has supporting apps to maintain an impactful relationship with customers.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup