Octopus Pricing & Demo

Octopus ITSM Software is an innovative integrated solution that allows IT-departments across businesses of all scales in IT service management (ITSM) and managing hardware assets with ease. It provides a singular interface for companies to organise service requests, projects and perform inventory. Its user-friendly interface is built using the best ITIL practices and is pre-configured in such a way that it can be immediately used.  It aims to improve the quality and efficiency of an organisation’s internal IT services.  

Octopus Pricing:

Octopus pricing is categorized into 2 standard packages and 2 packages for additional services. Users can choose packages based on their needs and team sizes. The Octopus pricing quote is:

• 1-10 users - $60 per user per month 
• 11-25 users - $40 per user per month
• Trades - $15 per user per month
• External Assignees- $10 per user per month 

Octopus Demo:

Octopus ITSM Software offers clients no demos. But those willing to try out the interface and all its features before investing can make use of Octopus’s 30-day free trial. Visit the website for a free trial.

Octopus Features:

Centralised Communication

• Track requests easily as request exchanges are grouped and published with timestamps.
• Collaborate on requests and respond faster due to enhanced visibility, thus, increasing the quality of internal services 

SLA and targets 

• Ensure that all service level agreements have been met and adhered to
• Set 3 different types of SLA targets with a calculated due date based on working days and service hours 

Standardized workflows 

• Deliver quality service on time by standardizing and automating procedures 
• Customize the user fields that must filled while submitting a request along with the approvals required 

CMDB configuration and management

• Configure a robust CMDB to store and manage all the data about equipment and other hardware assets, along with the relationships among them
• Utilize the configuration management readily without much manual work as it is pre-configured