Acquire Pricing & Demo

Are you from this Company?
Acquire
England, UK
2013
Enterprise
97 Likes
88 Buyers Negotiating

Summary

Acquire Live Chat Software is a cloud-based, integrated, multi-channel customer communication software that is more than just chat capability. This innovative customer communication platform is designed to bridge the gap between customers and sales reps through live chat, co-browsing and multiple implementation options, including on boarding and sales, along with customer support. It offers self-service portal features, social media integration, voice call, text chat with screen sharing, and live video chat features on the website.

Acquire Pricing

The Acquire pricing range is based on the needs and size of the business. The Acquire
pricing has three plans:
  • Free INR 0 (agent/month),
  • Premium Plan INR 2520 (agent/month),
  • Team Plan INR 18000 (agent/month).
For more details about their pricing plans, please contact the company.

Acquire Demo

Acquire Live Chat Software provides a demo on its website. Users can also get a hand-on experience as it provides a 30-day trial. The demo covers a wide variety of videos along with screen recordings that capture how the product works and highlights the top use cases.

Features

Pop-up Chat
  • Enables popup chat on company websites to stimulate interaction between visitors and designated company representatives.
  • Improves customer service and support issues instantly with video and voice features

Co-Browsing

  • Instantly connects with customers' web browsers and share the same screen with them to provide live, customized guidance to them.
  • Enables two-way browser-based interaction, with no downloads required for customers.

Chatbots

  • Automates routine requests so the customer service team can prioritize the things that matter.
  • Allows customers to self-serve by giving them access to your knowledge base

Knowledge Base
  • Initiates a knowledge base for employees’ reference during conversations.
  • Integrates it with the live chat tool for round-the-clock information access to customers.

Discussions

Strengths
  • +5
    Cloud, Web-based, SaaS
  • +6
    On-Premise
  • +11
    Live Support Chat
  • +8
    Maintenance & Troubleshoot
  • +10
    Ticketing
  • +13
    Forum to Reponse
  • +14
    Tickets and Tagging
  • +10
    Co-Browsing
  • +9
    In-App Messaging
  • +7
    Notifications
  • +6
    Pop-up Chat
  • +12
    Conversation Archiving
  • +6
    Customer Profiles
  • +14
    Knowledge Base
  • +13
    Lead Development
  • +12
    Attachments/Screencasts
  • +14
    Customer and Contacts Database
  • +10
    Response Automation
  • +11
    SLA Management
  • +8
    Ticket Response
Cautions
  • -7
    Hybrid
  • -12
    Consulting
  • -9
    System Integration
  • -5
    Live Chat
  • -12
    Web Portals
  • -8
    Targeted Emails
  • -11
    Customization
  • -5
    Team Inbox
  • -13
    Ticket Collaboration
  • -7
    Ticket Creation
  • -9
    Workflow Automation

Acquire Reviews

user-icon

Buyer, Manufacturing, SME

5
Apr 30, 2020

“Highly scalable customer service and communication software”

The software does not just aid in offering exceptional customer service across multiple communication platforms, but it also enables to resolve complex customer queries through knowledge base and video chats resulting in first contact resolution.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Software, SME

4
Apr 30, 2020

“Powerful, user-friendly customer engagement tool”

Acquire’s customer support tools makes it possible to have real-time conversations with the visitors and can offer quick support to their queries.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup