Acquire Live Chat Software is a cloud-based, integrated, multi-channel customer communication software that is more than just chat capability. This innovative customer communication platform is designed to bridge the gap between customers and sales reps through live chat, co-browsing and multiple implementation options, including on boarding and sales, along with customer support. It offers self-service portal features, social media integration, voice call, text chat with screen sharing, and live video chat features on the website.
The Acquire pricing range is based on the needs and size of the business. The Acquire
pricing has three plans:
- Free INR 0 (agent/month),
- Premium Plan INR 2520 (agent/month),
- Team Plan INR 18000 (agent/month).
For more details about their pricing plans, please contact the company.
Acquire Live Chat Software provides a demo on its website. Users can also get a hand-on experience as it provides a 30-day trial. The demo covers a wide variety of videos along with screen recordings that capture how the product works and highlights the top use cases.
- Enables popup chat on company websites to stimulate interaction between visitors and designated company representatives.
- Improves customer service and support issues instantly with video and voice features
- Instantly connects with customers' web browsers and share the same screen with them to provide live, customized guidance to them.
- Enables two-way browser-based interaction, with no downloads required for customers.
- Automates routine requests so the customer service team can prioritize the things that matter.
- Allows customers to self-serve by giving them access to your knowledge base
- Initiates a knowledge base for employees’ reference during conversations.
- Integrates it with the live chat tool for round-the-clock information access to customers.