BirdEye Live Chat Software is a compendious online review management and customer experience platform which tracks, records and analyzes customer reviews and feedbacks in order to build and enhance the business’ reputation in the market. It makes use of comprehensive tools and techniques to craft valuable insights from feedbacks which enables the enterprise to formulate early solutions to probable problems and increase revenue
BirdEye Pricing depends on the features and requirements of different businesses. Primarily, BirdEye pricing comes in 3 different options:
- BirdEye Standard: $250/month if paid monthly, $200/month if paid annually
- BirdEye Professional: $350/month if paid monthly, $300/month if paid annually
- BirdEye Premium: a custom-tailored price quote according to the requirements of a business.
Interested SMBs and enterprises can visit the website for the exact BirdEye Pricing.
BirdEye Live Chat Software provides free demos to all business entities from SMBs to large business enterprises. Interested users have access to the free demos by signing up and mentioning the required details on the website.
Review Generation and Management
- Invite customers to share feedback on various platforms
- Receive review alerts via Email and SMS
- Filter reviews according to source and ratings
- Monitor & respond to each review
Social Media Monitoring
- Analyze customer activity and reviews on a competitor’s brand
- Review the business’ position in the industry
- Analyze trends with insights
- Integrate influencers’ tracking and sentiment analysis in key decisions
- Share reviews on social media platforms
- Generate surveys and review campaign performance
- Chat with customers visiting the website
- Manage all customer interactions on a single platform
- Analyze customer sentiments to boost revenue
- List business online to be more visible
- Receive insights to deal with negative reviews and promote a positive reputation