Freshchat Pricing & Demo

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Freshchat
90 Likes
67 Buyers Negotiating

Summary

Freshchat Live Chat Software is contemporary messaging software to achieve higher sales and customer involvement teams to interact with customers and prospects on the website, mobile application, or social pages. It helps businesses to focus on an uninterrupted and context-driven messaging experience. Having a rich upgrade, It provides the use of AI to engage customers and helps in real-time communication too.

Freshchat Pricing

Based on business requirements, the subscription to Freshchat Pricing can range from ₹999 per team member to ₹5399 per team member, per month billed annually. Below are the pricing divisions:

  • Sprout- Free of cost to get you started
  • Blossom -₹999/team member/month billed annually
  • Garden- ₹1599/ team member/month billed annually
  • Estate - ₹2499/ team member/month billed annually
  • Forest - ₹5399/ team member/month billed annually


Freshchat Demo

Freshchat Live Chat Software provides a 21 days free trial for all its visitors. Documentation and live online training is also available 24/7. The Freshchat team even provides email support to address user queries.

Features

Campaigns

  • Nurture leads, new users and boosts customers by sending focused email, in-app and push messages.
  • Accelerate customer lifecycle by means of beautiful and compelling campaigns

 
Chatbots

  • Create a reiterated growth instrument with bots 24/7
  • Use of intelligent and not scripted bots like Freddy answer bots and Freddy custom bots 


Integrated self-service

  • Facilitating a satisfying self-service experience through integrated FAQs and multilingual support
  • Incorporate Freshchat with the day-to-day apps used


Messaging channels

  • Allows messaging from a single platform to the customers from various apps
  • Proactive messaging with personalized features and AI-powered automation

Discussions

Strengths
  • +5
    Cloud, Web-based, SaaS
  • +6
    On-Premise
  • +11
    Live Support Chat
  • +8
    Maintenance & Troubleshoot
  • +9
    System Integration
  • +10
    Ticketing
  • +13
    Forum to Reponse
  • +5
    Live Chat
  • +14
    Tickets and Tagging
  • +10
    Co-Browsing
  • +6
    Pop-up Chat
  • +8
    Targeted Emails
  • +12
    Conversation Archiving
  • +13
    Lead Development
  • +5
    Team Inbox
  • +12
    Attachments/Screencasts
  • +14
    Customer and Contacts Database
  • +10
    Response Automation
  • +11
    SLA Management
  • +7
    Hybrid
Cautions
  • -12
    Consulting
  • -12
    Web Portals
  • -9
    In-App Messaging
  • -7
    Notifications
  • -6
    Customer Profiles
  • -11
    Customization
  • -14
    Knowledge Base
  • -13
    Ticket Collaboration
  • -7
    Ticket Creation
  • -8
    Ticket Response
  • -9
    Workflow Automation

Freshchat Reviews

user-icon

Buyer, Telecom Infrastructure, SME

4
Apr 30, 2020

“An easy user interface”

Freshchat is a solid tool with a friendly user interface where multiple users can use it. The ability to carry on live chat conversations from either a computer or mobile application is one important aspect of Freshchat live chat.
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user-icon

Buyer, Software, SME

5
Apr 30, 2020

“Setting a standard customer support”

Freshchat provides bots for live customer support through the website. The availability of a simple dashboard makes it simple to set up.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup