Haptik Pricing & Demo

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Haptik
Below $10 MN
Enterprise
5 Likes
68 Buyers Negotiating

Summary

Haptik is a sales-driven customer engagement software which makes use of conversational AI to generate leads. Available on a website, mobile app and other messaging channels, Haptik Live Chat Software focuses on making customer support smooth and fuss-free by providing its users a fulfilling experience. It increases customer satisfaction through the integration of AI and Analytics. The software helps in creating an efficient system to manage the customer engagement and thus, helps to fasten the sales process.

Haptik Pricing

Haptik pricing depends on the number of messages being sent and received on the company’s website. It can vary from ₹25,000 per month to ₹1,00,000 per month depending on the bulk of messages exchanged through Haptik. One can request for a quote based on the requirements and Haptik pricing. For more details about their pricing plans, please contact the company.

Haptik Demo

A demo can be obtained to get to know how Haptik Live Chat software works through filling out a simple form on the website which asks for details like name, business email, country and job title. This will help one to explore the platform before trying it.

Features

Artificial Intelligence
  • Engage with customers through AI technology which lessens the load on live agents
  • Automate allocation of complex issues to different live agents


Analytics 

  • Integrate AI with analytics to provide complete and rich insights into customer activity
  • Analyse chat history and help achieve goals


UI Elements

  • Facilitate communication through numerous built-in UI (User Interface) elements for the convenience of the customers
  • Enable customer satisfaction through buttons like quick reply and store locators


NLU Accuracy

  • Integrate AI with NLU (Natural Learning Understanding) which provides the chatbot with machine reading comprehension
  • Identify, comprehend and respond to all kinds of messages being received

Discussions

Discussions (7)
Buyer
Bharat B Bhardwaj's requirement
18/09/2022
"CHARGES"
Like
Comment
Buyer
Hemant Dhivar's requirement
26/07/2022
"We are looking for whatsapp chatbot with api integration for 4-5 user journey. Our budget is between 50k to 75k"
Like
Comment
Buyer
Payal Gupta's requirement
22/03/2022
"Pricing of whatsapp bot for 100-200 Conversations."
Like
Comment
Buyer
Ayjaz Khan's requirement
05/02/2022
"Pricing"
Like
Comment
Buyer
KOMIKA's requirement
27/12/2021
"Hello I have to buy bulk whatsapp. Please call me. "
Like
Comment
Buyer
Amit Kumar's requirement
16/11/2021
"Hi Kindly share me the pricing for haptik web live chat license "
Like
Comment
Buyer
Sushree Bhaswati Padhi's requirement
18/09/2020
"I need to integrate whatsapp feature in my OneMALL app for knowing Order status and receiving OTP."
Like
Comment
Strengths
  • +5
    Cloud, Web-based, SaaS
  • +7
    Hybrid
  • +6
    On-Premise
  • +8
    Maintenance & Troubleshoot
  • +9
    System Integration
  • +10
    Ticketing
  • +13
    Forum to Reponse
  • +5
    Live Chat
  • +14
    Tickets and Tagging
  • +10
    Co-Browsing
  • +6
    Pop-up Chat
  • +8
    Targeted Emails
  • +12
    Conversation Archiving
  • +6
    Customer Profiles
  • +11
    Customization
  • +14
    Knowledge Base
  • +12
    Attachments/Screencasts
  • +14
    Customer and Contacts Database
  • +10
    Response Automation
  • +11
    SLA Management
Cautions
  • -9
    Workflow Automation
  • -12
    Consulting
  • -11
    Live Support Chat
  • -12
    Web Portals
  • -9
    In-App Messaging
  • -7
    Notifications
  • -13
    Lead Development
  • -5
    Team Inbox
  • -13
    Ticket Collaboration
  • -7
    Ticket Creation
  • -8
    Ticket Response

Haptik Reviews

user-icon

James Smith

5
Apr 30, 2020

“Communication Made Easy”

Haptik facilitates the communication process of companies with their customers and helps them to solve customer issues effectively.
Useful (0) Not useful (0)
user-icon

Buyer, Manufacturing, SME

4
Apr 30, 2020

“Impressive Chatbots”

All customer queries can be mostly solved through the AI-powered chatbots. They are capable of smooth communication and make it possible to satisfy customers without any human intervention.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup