tawk.to Live Chat Software is a free live-chat application designed to facilitate a company’s communication with the visitors on its website. It enables a company to engage in real-time chats with its customers and cater to their queries in a speedy and effective manner. Suitable for both, a website and a mobile app, tawk.to helps boost customer support.
tawk.to Pricing does not apply as tawk.to provides an absolutely free of cost service. A company can use it without paying a penny. However, it offers chat agents for hire who are available for service 24x7. The tawk.to Pricing for chat agents is as follows-
- Full-time: $2.20 per hour, schedule up to 40/hrs a week
- Double Shift: $1.50 per hour, schedule 80/hrs a week
- Days & Weekends: $1.10 per hour, schedule 128/hrs a week
- 24x7-365: $1.00 per hour, schedule 24x7
tawk.to Live Chat Software provides an example of a free customisable page on its website from where it can be operated for those businesses which do not have a website. There is also a free trial of hired chat agents for 7 days which again can be found on the tawk.to website.
- Gain knowledge about website visitors and their whereabouts in real-time.
- Observe traffic on the website and communicate with customers at any time
- Generate automated triggers for website visitors to encourage engagement with the company.
- Enable different types of triggers to be used as per requirement
- Integrate customer support from various channels of communication such as a custom email.
- Monitor the number of tickets solved to achieve targets
- Customize the look of a chat widget suiting the company’s tastes and requirements.
- Upload a brand’s custom bubble to be used exclusively by the brand
- Create canned responses wherein a simple keyword is used to answer daily questions.
- Facilitate speedy communication with customers through instant responses