Intercom live chat software that is used to catch website visitors and convert into customers. Intercom engages the visitors on the website and texts the visitors through chat or email. This software allows to track events and custom data for leads. The events are recorded when a visitor starts conversation with one of the teams and becomes a lead. The software also allows to add leads to the companies.
Intercom live chat software offers three Intercom pricing plans for its users. Below are the Intercom pricing plans offered by Intercom to its users:
- Messages - $53 per user per month.
- Inbox - $53 per user per month.
- Articles - $45 per user per month.
For more details about Intercom pricing plans, please contact the company.
Intercom live chat provides a 14 days free trial to its users which the users can quit after 14 days if the visitors don’t wish to continue ahead. Intercom also provides email support to it’s users that require the same.
Track user data in Intercom
- Allows to track the last seen on iOS and Android devices.
- Tracks events and custom data for leads.
- Allows to choose how the messenger bar opens for the visitors.
- Allows to make the messenger available for selected users only for offering real support.
Modern live chat
- Easy to navigate and familiar with users.
- Allows use of GIFs and emoji, see typing indicators and more.
Collaboration between Sales and Support
- Assigns sales inquiries and support requests to the right teams and individual teammates.
- Allows to see in-depth information about the other user along with conversations.