Moxie Pricing & Demo

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Moxie
92 Likes
71 Buyers Negotiating

Summary

Moxie Live Chat Software is a multifaceted customer engagement platform designed for businesses to provide a more interactive customer experience by proactively engaging with them and assisting them throughout the buying experience. It uses a patented technology tailor-made to provide a better service to the customer.

Moxie Pricing

Detailed Moxie pricing has not been disclosed, but it is in line with the leading competitors in the Live Chat Software market. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For more details about Moxie pricing plans, contact the company. 

Moxie Demo

Demo can be requested for using Moxie Live Chat Software by visiting their official website.

Features

Mobile First Design
  • Assists customers have a fluidic experience across devices.
  • Allows customers to browse and chat simultaneously.

Device Recognition

  • Simplifies user experience by recognising the device .
  • Connects to the same agent in order to make the customer experience familiar.

Chat Deflection
  • Presents self-service answers in advance of a chat, conserving valuable human capital.
  • Provides insights on guidance conversion, engagement performance, chat performance and agent performance.

Translation Service

  • Translates chat in real time.
  • Allows agents to interact with customers in their native language.

Online Tracking

  • Moxie Live Chat Software analyses data like shopping cart value, leads referrals and page visits allowing you to approach the customer strategically based on data collected.

Facebook Messenger Integration

  • Provides Bot support and intelligent routing.
  • Unifies agent client user interface.

Discussions

Strengths
  • +5
    Cloud, Web-based, SaaS
  • +7
    Hybrid
  • +11
    Live Support Chat
  • +8
    Maintenance & Troubleshoot
  • +9
    System Integration
  • +10
    Ticketing
  • +13
    Forum to Reponse
  • +5
    Live Chat
  • +14
    Tickets and Tagging
  • +6
    Pop-up Chat
  • +8
    Targeted Emails
  • +12
    Conversation Archiving
  • +6
    Customer Profiles
  • +14
    Knowledge Base
  • +13
    Lead Development
  • +12
    Attachments/Screencasts
  • +14
    Customer and Contacts Database
  • +10
    Response Automation
  • +11
    SLA Management
  • +8
    Ticket Response
Cautions
  • -6
    On-Premise
  • -12
    Consulting
  • -12
    Web Portals
  • -10
    Co-Browsing
  • -9
    In-App Messaging
  • -7
    Notifications
  • -11
    Customization
  • -5
    Team Inbox
  • -13
    Ticket Collaboration
  • -7
    Ticket Creation
  • -9
    Workflow Automation

Moxie Reviews

user-icon

Buyer, Software, SME

4
Apr 30, 2020

“A Reliable Platform to help convert users”

Moxie Concierge Live Chat can easily be operated on a plethora of devices allowing to connect better with users and customers online. Consumers want to connect with brands in an instant and on their terms. The expectation for a quick and satisfactory response has never been higher than in today''s digital world and Moxie Concierge Live Chat assists in achieving a better user convert rate.
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user-icon

Buyer, Finance, SME

3
Apr 30, 2020

“Impressive Dashboard”

It allows Operators to monitor and chat with any user visiting the website while simultaneously allowing them to browse the website as well. This multitasking assists the operators to browse the website to easily interact with the user.
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Company Size :
  Enterprise
  SME
  Startup