Needle Pricing & Demo

Are you from this Company?
60 Buyers Negotiating

Needle USP

Needle Live Chat Software is a leading live chat solution for eCommerce. It collects the chat transcripts and gathers buyer data around products, trends and shopper experience and makes it easy for the shopper to buy products. It also helps users to easily find, filter and analyse past transcripts. It gives advantage by exposing opportunities and trends and also moves more traffic to their site Request Needle Pricing to get more information.


Needle Live Chat Software is a chat interface for eCommerce. It provides real-time expert shopping assistance services for eCommerce websites. It generates a chat and voice communication platform which allows product owners to engage shoppers. It is designed for continuous brand knowledge. It tracks behaviour to find and list shoppers based on their intent to buy. It is a mobile-friendly software. All the data is captured and stored in databases.

Needle Pricing

Based on the type of requirement, Needle Pricing can range from $150 to $500 per user, per month. Below are the Needle Pricing segments:

  1. Sales Chat - $150 per seat per month.
  2. Product Owner Chats - $250 per owner per month.
  3. Insights - $500 per user per month.

Needle Demo

Needle Live Chat Software provides a free trial to customers through photo or video-based demonstrations with the software or on the website. Needle also solves user queries on emails if someone requests such support.

Needle Features

Matches eCommerce customers with product owners in real-time: Provides customers with the option of connecting with a product expert. Matches shopper based on shopping activities and owner’s proficiency automatically. Helps the customer begin or complete the shopping journey

Engage in a full display chat conversation: Provides customers with the owner’s personal information, profile for getting a better environment for the customer. Provides better insight and recommendations to the shoppers

Use of dynamic shopping tools for a better experience: Helps in finding out the features, functionalities and price that shoppers need. Provides the product list for the best matches into the active conversation window

Empowers customers to control on-screen actions: Allows customers to zoom or rotate product photos for a close look at their purchase. Allows to compare between two different products while keeping the conversation going on


Add Requirements
Added Requirements
“I am looking for a Live Chat Software in north America. My budget is $50,000. Looking to buy in 15 days.”
Select Vendors
60 Buyers Negotiating
Send Requirement
Get Vendors & Experts Response To Each Requirement Within Hours.
Requirements submitted successfully.
ops! Something went wrong. Please try again later.
  • +9
    System Integration
  • +10
  • +13
    Forum to Reponse
  • +14
    Tickets and Tagging
  • +13
    Lead Development
  • +5
    Team Inbox
  • +5
    Cloud, Web-based, SaaS
  • +7
  • +6
  • +12
  • +11
    Live Support Chat
  • +8
    Maintenance & Troubleshoot
  • +5
    Live Chat
  • +12
    Web Portals
  • +10
  • +9
    In-App Messaging
  • +7
  • +6
    Pop-up Chat
  • +8
    Targeted Emails
  • +12
    Conversation Archiving
  • -6
    Customer Profiles
  • -11
  • -14
    Knowledge Base
  • -12
  • -14
    Customer and Contacts Database
  • -10
    Response Automation

Needle Reviews


James Smith

Apr 17, 2020

“Great up to date marketing tool to drive sales”

Improves the experience for the customers which ultimately fastens the sale.
Useful (0) Not useful (0)

Buyer, Software, SME

Apr 17, 2020

“Decent platform for live chat”

It has the ability to have multiple agents and also the chat appears on the site when the agent is online.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Company Size :