ZenDesk Live Chat Software is a versatile live chat medium designed for businesses to actively engage with customers in order to provide an interactive and engaged dialogue to serve the customer’s needs. This real time interaction makes the buying experience effective by assisting in alleviating customer doubts and helping the businesses to gather important feedback making the activity of buying and selling more actual than virtual.
ZenDesk Chat Pricing
Based upon the requirements of the business, ZenDesk Chat Pricing offers services in four variants ranging from 0$ to 59$. The ZenDesk Chat Pricing plans are:
- Lite- ₹0 per Agent per Month
- Team- ₹ 1070 per Agent per Month
- Professional- ₹2218 per Agent per Month
- Enterprise- ₹4512 per Agent per Month
For more details about their pricing plans, please contact the company.
ZenDesk Chat Demo
Free trials are available for all the aforementioned variants and can be availed by visiting the ZenDesk Live Chat Software website.
- Monitors, Manages and Replies to conversations in real time.
- Monitors Customer behaviour and accessing previous chat history
Increased Customer Outreach
- Assists customers based on their activity on the business’s website
- Enables businesses to chat with multiple businesses at the same time.
Active Agent Collaboration and Engagement
- Encourages better agent collaboration on the go with agent-to-agent chats.
- Improves agent response time and reduces typing time with the shortcuts feature.
- Analyses customer interactions giving insight into support operations.
- Assists in realising where customers need help and the questions they have.
- ZenDesk Live Chat Software also interacts with customers through automatic conversation tools working on a predefined set of rules.