Zoho Desk Live Chat Software is a customer support software which strives to provide a top-notch experience to its users through 24x7 real-time support. It helps businesses in maintaining good customer relations and provides valuable insights into customer action. Zoho Desk has efficient agents ready to solve customer queries on the go.
Zoho Desk Pricing
Zoho Desk pricing varies on the basis of benefits provided with each agent. There is also a free package wherein 3 agents are provided. Zoho Desk Pricing is as follows:
- Standard: ₹720/agent/month billed annually
- Professional: ₹1200/agent/month billed annually
- Enterprise: ₹2100/agent/month billed annually
For more details about their pricing plans, please contact the company.
Zoho Desk Demo
Zoho Desk Live Chat Software provides a 15-day free trial for all its plans. No credit cards are asked from companies during the trial period. The free trial can be accessed by creating an account of the company on Zoho Desk’s website.
- Integrate live chat, email communication and social media communication
- Enable to help customers through a choice of communication channels
- Enable faster and accurate customer support through an AI assistant, Zia
- Automate various processes like tagging tickets and aid customer interaction through speaking to Zia
- Automate the process of organizing open tickets
- Facilitate consumer engagement by dividing agents in specific teams
Insights and Impact
- Monitor chats and gain insights into customer activity through visual representation of data
- Track customer interaction through the mobile app, Radar which brings abnormalities to notice
- Customize help desk according to brand suitability
- Define ticketing process as per the company’s requirements
- Create layouts and templates that match the uniqueness of the brand