CALANCE in Managed Services

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CALANCE
Online
California, US
2011
$51MN to $100MN
Enterprise
58 Likes
88 Buyers are Negotiating "Group Buyer Deal"

CALANCE USP

Calance managed services focuses on operational excellence and improvement of business services. It includes infrastructure management, co-location hosting, Application Management, and Support, Web and Application Testing, Service Desk and Desktop Support services focused on achieving business excellence. Calance utilizes on-shore and off-shore teams to provide constant, high-quality service at a competitive cost.

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Summary

Calance provides technology and application support services round the clock. In addition to achieving high issue resolutions rates, they also provide clients with information & insights to help reduce calls & enable self-service support options. Calance minimizes redundant errors and quickens response time.

The types of services offered by Calance are:

  • 24*7*365 Service Desk
  • Infrastructure Managed Services
  • Application Managed Services
  • Exceptional Services.

Discussions

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“I am looking for a Managed Services in north America. My budget is $50,000. Looking to buy in 15 days.”
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CALANCE
88 Buyers Negotiating
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Strengths
  • +10
    Faster Response Time
  • +9
    Managed Service
  • +8
    Exceptional Service
  • +7
    Support Service
  • +8
    Asset management
  • +9
    Technical Support
  • +10
    Managed IT Infrastructure
  • +12
    Consumer Goods and Retail
  • +7
    Government and Public
  • +14
    Healthcare and Life Sciences
  • +13
    Manufacturing
  • +9
    Others
  • +10
    Delivery
  • +12
    Online Technical Alerts
  • +5
    Number of Projects Completed
  • +10
    Hosted
  • +6
    Managed Network Services
  • +12
    Product Differentiation and Impact on Customer Value
  • +8
    Support & Maintenance
  • +7
    Level of Support
Weaknesses
  • -6
    High Expectation of Customer
  • -14
    Large Enterprises
  • -13
    Small and Medium Enterprise Businesses
  • -12
    Directly
  • -11
    On-premise
  • -13
    Through Partners / Third-Party Vendors
  • -11
    Managed Information Services
  • -5
    Managed Security Services
  • -9
    Managed Data Center Services
  • -6
    Number of Operation Centers
  • -7
    Data Backup
  • -5
    Reporting and Analytics
  • -6
    Security and encryption features
  • -7
    Managed Collaboration and Communication Services
  • -8
    Managed Mobility Services
  • -11
    BFSI
  • -5
    Education
  • -6
    Energy and Utilities
  • -10
    Media and Entertainment
  • -8
    Telecom and IT

CALANCE Reviews

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James Smith

4
May 30, 2019

“Response Time”

Calance minimizes errors and quickens response time which helps in continous improvement overtime.
Useful (0) Not useful (0)
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James Smith

2
May 30, 2019

“Infrastructure Managed Services”

The company has infrstructure managed services which monitors , manages and infrastructure whether on-premise or cloud facility.
Useful (0) Not useful (0)
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James Smith

5
May 30, 2019

“Application Management Services”

The company''s application monitoring supports, minor enhancement, preventative maintenance and support sevices for wide range of services for custom built legacy, web & mobile and varaios other applications.
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Useful (0) Not useful (0)
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James Smith

5
May 30, 2019

“Full time support”

The company has full time support for clients whether on shore or off shore to provide constant , high quality service with competitive cost.
Useful (0) Not useful (1)
CALANCE Presence in Managed Services
Calance is an IT services firm that provides application development & support, IT infrastructure, managed services, pre-defined/pre-built solutions, and IT staffing. The company currently operates in the United States and India and caters to diverse business houses comprising large enterprises, commercial businesses, and service providers. It serves several industry verticals, including automotive, energy & power, information technology, healthcare, and non-profit organizations. Calance focuses on inorganic growth to expand its reach and market penetration. In May 2019, Calance partnered with Arctic Wolf to provide Security Operations Center (SOC) as a Service to its clients. Calance has also acquired a few firms operating in the IT services space. Today, the company is a mix of diverse cultures, talents, and expertise, which allows it to provide high-quality solutions to clients.
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