360 Score: 3.11
For Vendors
COMPUCOM SYSTEMS, INC.
  • Texas, US
  • 1987
  • $10BN to $50BN

COMPUCOM Managed Services

COMPUCOM SYSTEMS, INC. Overview

CompuCom Managed Server Services offers cost effective, business-focused solution for managing  complex server environments. These comprehensive services cover all vital aspects of server administration, incident management, operating system management, performance reporting and continual improvement.

CompuCom Managed Server Services provide a comprehensive suite of services:
  • Event and performance monitoring and reporting — Skilled technicians, automated tools and proven processes track hardware, operating systems and applications.
  • Incident and problem management — It quickly resolve server incidents using a variety of best practices and proven tools.
  • System operations and change management — Regular operational changes increase successful configurations, optimize operations and minimize risk.
  • Security, compliance and configuration management — CompuCom technicians establish documented server configurations to comply with regulations and risk management.
  • Server utilization, resilience and optimization — Performance monitoring and reporting optimizes server capacity, availability and security.
COMPUCOM SYSTEMS, INC. USP

CompuCom helps business plan and budget for every step of IT asset lifecycle. It leverage a proprietary, ITIL Integrated Infrastructure Management (IIM) framework that cuts costs and improves digital transparency while aligning technology management with business goals and corporate culture. It’s DaaS includes all the technology hardware, managed services, and consulting that need to select the right devices for business and keep them running, updated, supported and retired.

COMPUCOM SYSTEMS, INC. Popular Comparisons
Evaluated against 170 key buying criteria

COMPUCOM SYSTEMS, INC. strengths and weaknesses

Strengths
  • Large Enterprises
  • Number of Projects Completed
  • Small and Medium Enterprise Businesses
  • Asset management
  • Data Backup
  • Technical Support
  • On-premise
  • Managed Collaboration and Communication Services
  • Managed Data Center Services
  • Managed IT Infrastructure
  • Managed Mobility Services
  • Managed Network Services
  • Managed Security Services
  • Consumer Goods and Retail
  • Education
  • Energy and Utilities
  • Government and Public
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom and IT
Weaknesses
  • Designated Support Consultant
  • Online Technical Alerts
  • Reporting and Analytics
  • Security and encryption features
  • Hosted
  • Through Partners / Third-Party Vendors
  • Managed Information Services
  • BFSI
  • Media and Entertainment
  • Directly
  • Number of Operation Centers
  • Level of Support
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COMPUCOM SYSTEMS, INC. Questions And Answers

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Top COMPUCOM SYSTEMS, INC. Features

#1 Product Features and Functionality / Product Features
#2 Number of Customers Catered / Small and Medium Enterprise Businesses
#3 Product Features / Asset management
#4 Product Differentiation and Impact on Customer Value / Number of Projects Completed
#5 Number of Customers Catered / Large Enterprises

COMPUCOM SYSTEMS, INC. QUADRANTS

COMPUCOM SYSTEMS, INC. has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-Latin America

  • Niche Quadrant

    All-North America