IBM CORPORATION in Managed Services

This spectrum of managed service offerings enables the company to facilitate enterprises with their digital transformation. The company’s managed services portfolio offers enterprises customized services, eventually empowering them for business growth prospects. The company has developed its capabilities around cloud, security, networking, and communication to complement its product and service portfolio. Further, to facilitate enterprises across the world with a broad array of services, IBM emphasizes on strengthening its IT infrastructure across the world. For instance, the company has 50 cloud data centers spread across the world that help to extend its quality and offerings within cloud services. The company delivers services to its globally scattered clientele directly and through its strong network of partners. It offers its users both onpremises and cloud-based deployment.

USP : IBM offers a broad array of services that include technology, consulting, and financing services to cater to the needs of different industries across the world. Considering the rising demand for IT infrastructure services within enterprises, IBM has built a comprehensive portfolio for managed services. This managed services spectrum includes integrated infrastructure services, managed network services, mobility, communication & collaboration services, and managed security services.

BUYERS
VENDORS
EXPERTS
3.8
ANALYSTS
 

IBM CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Features and Functionality
4.20
4.50
5.00
Delivery
4.20
3.80
4.40
Support & Maintenance
3.10
3.30
2.60
Product Differentiation and Impact on Customer Value
3.60
4.60
4.40
Services Offered
4.05
5.00
3.50
End Users
5.00
4.00
3.25
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IBM CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    20 Participants

  • Niche Quadrant

    All-Asia-Pacific

    28 Participants

  • Niche Quadrant

    All-Europe

    24 Participants

STRENGTHS
  • Product Maturity / Services Offered / Managed Security Servi...
    Match the environment to workloads
    IBM Deploys multiple infrastructures appropriate for specific workloads, such as customer relationship management (CRM), enterprise resource planning (ERP) or financials Show More
  • Product Maturity / Services Offered / Managed Information Se...
    Optimizing Application
    IBM sets up one infrastructure for initial application proof-of-concept and development/testing, and another for production which is configured for best results Show More
  • Product Maturity / Services Offered / Managed IT Infrastruct...
    Rapid Scaling
    IBM Cloud Managed Services allows organizations to capitalize on the agility and efficiency of cloud with a secure and scalable infrastructure Show More
  • Product Maturity
    Reduce cost
    Managed network services from IBM can help improve agility, lower costs and reduce complexity across hybrid cloud, data center, and local and wide area networks Show More
  • Product Maturity / Services Offered / Managed Network Servic...
    Integrated Managed Infrastructure
    IBM reduce costs and improve performance with modular and catalog-based network monitoring, management and reporting services Show More
  • Product Maturity / Services Offered / Managed Security Servi...
    Match the environment to workloads
    IBM Deploys multiple infrastructures appropriate for specific workloads, such as customer relationship management (CRM), enterprise resource planning (ERP) or financials Show More
  • Product Maturity / Services Offered / Managed Information Se...
    Optimizing Application
    IBM sets up one infrastructure for initial application proof-of-concept and development/testing, and another for production which is configured for best results Show More
  • Product Maturity / Services Offered / Managed IT Infrastruct...
    Rapid Scaling
    IBM Cloud Managed Services allows organizations to capitalize on the agility and efficiency of cloud with a secure and scalable infrastructure Show More
  • Product Maturity
    Reduce cost
    Managed network services from IBM can help improve agility, lower costs and reduce complexity across hybrid cloud, data center, and local and wide area networks Show More
  • Product Maturity / Services Offered / Managed Network Servic...
    Integrated Managed Infrastructure
    IBM reduce costs and improve performance with modular and catalog-based network monitoring, management and reporting services Show More
  • Product Maturity / Product Features
    Asset management
  • Product Maturity / Product Features
    Data Backup
  • Product Maturity / Product Features
    Reporting and Analytics
  • Product Maturity / Product Features
    Technical Support
  • Product Maturity / Services Offered
    Managed IT Infrastructure
  • Product Maturity / Services Offered
    Managed Network Services
  • Product Maturity / Services Offered
    Managed Security Services
  • Company Maturity / Partner Ecosystem
    Consultants
  • Company Maturity / Partner Ecosystem
    System Integrators
  • Company Maturity / Partner Ecosystem
    Value Added Resellers (VAR)
WEAKNESSES
  • Product Maturity / Product Features / Security and encryptio...
    Rapid Cloud Adoption
    The major challenge is rising adoption of cloud based solutions
  • Product Maturity / Support & Maintenance / Level of Support
    Changing customer behavior
    The challenge of managed services are the changing behavior and rising expectations. Show More
  • Product Maturity / Product Features / Security and encryptio...
    Rapid Cloud Adoption
    The major challenge is rising adoption of cloud based solutions
  • Product Maturity / Support & Maintenance / Level of Support
    Changing customer behavior
    The challenge of managed services are the changing behavior and rising expectations. Show More
  • Product Maturity / Services Offered
    Managed Collaboration and Communication Services
  • Company Maturity / Partner Ecosystem
    Others please specify
  • Product Maturity / Support & Maintenance
    Level of Support
  • Product Maturity / Services Offered
    Managed Information Services
  • Product Maturity / Product Features
    Security and encryption features
  • Product Maturity / Product Differentiation and Impact on Cus...
    Number of Operation Centers
  • Product Maturity / Product Differentiation and Impact on Cus...
    Number of Projects Completed
  • Product Maturity / Support & Maintenance
    Online Technical Alerts
  • Product Maturity / Product Differentiation and Impact on Cus...
    Product Quality
  • Company Maturity / Channel Strategy and Fit
    Channel Partner Strategy
  • Company Maturity / Geographic Footprint
    Region Revenue split
  • Company Maturity / Effectiveness of Organic Growth Strategy
    Mergers & Acquisitions
  • Company Maturity / Effectiveness of Organic Growth Strategy
    Organic Growth Strategies
  • Company Maturity / Effectiveness of Organic Growth Strategy
    Partnerships & Collaborations
  • Company Maturity / Vision Alignment
    Business Strategy Alignment
  • Product Maturity / Delivery Models
    Directly

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TOP FEATURES
  • Product Features and Functionality
    Product Features
  • Services Offered
    Managed Security Services
  • Services Offered
    Managed IT Infrastructure
  • Services Offered
    Managed Network Services
  • Services Offered
    Managed Data Center Services
  • Services Offered
    Managed Information Services
  • End Users
    Government and Public
  • Product Features
    Security and encryption features
  • End Users
    Media and Entertainment
  • End Users
    Manufacturing

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IBM CORPORATION Presence in Managed Services

Questions & Answers

TOP REVIEWS

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Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
#2 in Managed Services

“Cloud based services"

(*)(*)(*)(*)(*)5
IBM helps in increasing business agility with consumption-based cloud services
Chief Product Manager,Company Name Classified
Chief Product Manager, Company Name Classified
#2 in Managed Services

“Accelerate Business growth"

(*)(*)(*)(*)(*)5
IBM cloud managed services is fully managed ,security rich and production ready cloud environment designed to provide enterprise class performance and availability.
Other,Company Name Classified
Other, Company Name Classified
#2 in Managed Services

“Scalability"

(*)(*)(*)(*)(*)5
IBM helps in scalability which is needed to avoid downtime and performance problems.
Other,Company Name Classified
Other, Company Name Classified
#2 in Managed Services

“Speed and Visibility"

(*)(*)(*)(*)(*)5
IBM Integrated Managed Infrastructure (IMI) services delivers capabilities to design, build and manage hybrid infrastructure
Other,Company Name Classified
Other, Company Name Classified
#2 in Managed Services

“Agility and Efficiency "

(*)(*)(*)(*)(*)5
IBM Cloud Managed Service allows organizations to capitalize on the agility and efficiency of cloud with a secure, scalable infrastructure designed for enterprise-grade workloads.