360 Score: 3.78
(5 Reviews)
For Vendors

IBM Managed Services

  • New York, USA
  • 1911
  • $50BN to $100BN
Sectors
BFSI, Education, Manufacturing, Media and Entertainment, Healthcare and Life Sciences
Regions
Europe, Middle East and Africa, Asia-Pacific, Latin America, North America
Company Overview
This spectrum of managed service offerings enables the company to facilitate enterprises with their digital transformation. The company’s managed services portfolio offers enterprises customized services, eventually empowering them for business growth prospects. The company has developed its capabilities around cloud, security, networking, and communication to complement its product and service portfolio. Further, to facilitate enterprises across the world with a broad array of services, IBM emphasizes on strengthening its IT infrastructure across the world. For instance, the company has 50 cloud data centers spread across the world that help to extend its quality and offerings within cloud services. The company delivers services to its globally scattered clientele directly and through its strong network of partners. It offers its users both onpremises and cloud-based deployment.
USP

IBM offers a broad array of services that include technology, consulting, and financing services to cater to the needs of different industries across the world. Considering the rising demand for IT infrastructure services within enterprises, IBM has built a comprehensive portfolio for managed services. This managed services spectrum includes integrated infrastructure services, managed network services, mobility, communication & collaboration services, and managed security services.

IBM CORPORATION Popular Comparisons
Evaluated against 170 key buying criteria
Strengths
  • Product Maturity / Services Offered / Managed Security Servi...
    Match the environment to workloads
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  • Product Maturity / Services Offered / Managed Information Se...
    Optimizing Application
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  • Product Maturity / Services Offered / Managed IT Infrastruct...
    Rapid Scaling
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  • Product Maturity
    Reduce cost
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  • Product Maturity / Services Offered / Managed Network Servic...
    Integrated Managed Infrastructure
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  • Asset management
  • Data Backup
  • Reporting and Analytics
  • Technical Support
  • Managed IT Infrastructure
  • Managed Network Services
  • Managed Security Services
  • Product Features and Functionality
  • Managed Data Center Services
  • Managed Mobility Services
  • Delivery
  • Product Differentiation and Impact on Customer Value
  • Support & Maintenance
  • BFSI
  • Consumer Goods and Retail
Weaknesses
  • No Weaknesses

Reviews

Other,Company Name Classified
Other, Company Name Classified
(*)(*)(*)(*)(*)5

“Agility and Efficiency"

IBM Cloud Managed Service permits organizations to take advantage on the agility and efficiency of cloud with a secure, scalable infrastructure designed for enterprise-grade workloads.
Chief Product Manager,Company Name Classified
Chief Product Manager, Company Name Classified
(*)(*)(*)(*)( )4

“Accelerate Business growth"

It is a fully managed, security rich and production ready cloud environment develop to provide enterprise class performance and availability.
Other,Company Name Classified
Other, Company Name Classified
(*)(*)(*)( )( )3

“Scalability"

IBM assists in scalability which is needed to avoid downtime and performance problems.
Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
(*)(*)(*)(*)( )4

“Cloud based services"

IBM helps in increasing business agility with consumption-based cloud services
Other,Company Name Classified
Other, Company Name Classified
(*)(*)(*)(*)(*)5

“Speed and Visibility"

IBM Integrated Managed Infrastructure (IMI) services delivers capabilities to design, build and manage hybrid infrastructure
Questions And Answers
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IBM CORPORATION Presence in Managed Services
IBM focuses largely on technological advancements and R&D, with its innovation centers located in 34 countries. The company’s 8,099 patents in the fields of cloud, cognitive health, AI & cognitive computing, and cybersecurity display IBM’s emphasis on innovation to gain competitive advantage and tap high potential markets. The company has devised a combination of organic and inorganic growth strategies to compete in the services segment. IBM acquired EZ Legacy Ltd. (EZSource) to understand and visualize software to more easily modify mainframe applications and Bluewolf to improve its expertise in varied areas such as cloud computing and services. Bluewolf is also expected to accelerate cloud-based customer experience for Salesforce users. The company also acquired Resilient Systems Inc. for expanding its security business unit.
#1 Product Features and Functionality / Product Features
#2 Services Offered / Managed Security Services
#3 Services Offered / Managed Network Services
#4 Services Offered / Managed IT Infrastructure
#5 Services Offered / Managed Data Center Services

IBM CORPORATION QUADRANTS

IBM CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-Europe