IBM Managed Services

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Online
New York, USA
1911
$50BN to $100BN
Enterprise
88 Likes
84 Buyers are Negotiating "Group Buyer Deal"

IBM USP

IBM offers a broad array of services that include technology, consulting, and financing services to cater to the needs of different industries across the world. Considering the rising demand for IT infrastructure services within enterprises, IBM has built a comprehensive portfolio for managed services. This managed services spectrum includes integrated infrastructure services, managed network services, mobility, communication & collaboration services, and managed security services. Request IBM Pricing to get more information.

Summary

This spectrum of managed service offerings enables the company to facilitate enterprises with their digital transformation. The company’s managed services portfolio offers enterprises customized services, eventually empowering them for business growth prospects. The company has developed its capabilities around cloud, security, networking, and communication to complement its product and service portfolio. Further, to facilitate enterprises across the world with a broad array of services, IBM emphasizes on strengthening its IT infrastructure across the world. For instance, the company has 50 cloud data centers spread across the world that help to extend its quality and offerings within cloud services. The company delivers services to its globally scattered clientele directly and through its strong network of partners. It offers its users both onpremises and cloud-based deployment.

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Strengths
  • +12
    Match the environment to workloads
  • +11
    Optimizing Application
  • +10
    Rapid Scaling
  • +9
    Reduce cost
  • +8
    Integrated Managed Infrastructure
  • +8
    Asset management
  • +7
    Data Backup
  • +5
    Reporting and Analytics
  • +9
    Technical Support
  • +10
    Managed IT Infrastructure
  • +6
    Managed Network Services
  • +5
    Managed Security Services
  • +9
    Product Features and Functionality
  • +9
    Managed Data Center Services
  • +8
    Managed Mobility Services
  • +10
    Delivery
  • +12
    Product Differentiation and Impact on Customer Value
  • +8
    Support & Maintenance
  • +11
    BFSI
  • +12
    Consumer Goods and Retail
Weaknesses
  • -8
    Expensive
  • -7
    Rapid Cloud Adoption
  • -6
    Changing customer behavior
  • -7
    Designated Support Consultant
  • -14
    Large Enterprises
  • -13
    Small and Medium Enterprise Businesses
  • -12
    Directly
  • -10
    Hosted
  • -11
    On-premise
  • -13
    Through Partners / Third-Party Vendors
  • -12
    Online Technical Alerts
  • -14
    Product Quality
  • -6
    Security and encryption features
  • -6
    Number of Operation Centers
  • -5
    Number of Projects Completed
  • -7
    Level of Support
  • -11
    Managed Information Services
  • -7
    Managed Collaboration and Communication Services
  • -8
    Services Offered

IBM Reviews

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James Smith

3
May 24, 2019

“Scalability”

IBM assists in scalability which is needed to avoid downtime and performance problems.
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Buyer, Power, SME

4
May 24, 2019

“Cloud based services”

IBM helps in increasing business agility with consumption-based cloud services
Useful (0) Not useful (0)
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James Smith

5
May 24, 2019

“Speed and Visibility”

IBM Integrated Managed Infrastructure (IMI) services delivers capabilities to design, build and manage hybrid infrastructure
Useful (0) Not useful (0)
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James Smith

5
May 24, 2019

“Agility and Efficiency”

IBM Cloud Managed Service permits organizations to take advantage on the agility and efficiency of cloud with a secure, scalable infrastructure designed for enterprise-grade workloads.
Useful (0) Not useful (0)
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Buyer, Transportation and Logistics, SME

4
May 24, 2019

“Accelerate Business growth”

It is a fully managed, security rich and production ready cloud environment develop to provide enterprise class performance and availability.
Useful (0) Not useful (0)
IBM Presence in Managed Services
IBM focuses largely on technological advancements and R&D, with its innovation centers located in 34 countries. The company’s 8,099 patents in the fields of cloud, cognitive health, AI & cognitive computing, and cybersecurity display IBM’s emphasis on innovation to gain competitive advantage and tap high potential markets. The company has devised a combination of organic and inorganic growth strategies to compete in the services segment. IBM acquired EZ Legacy Ltd. (EZSource) to understand and visualize software to more easily modify mainframe applications and Bluewolf to improve its expertise in varied areas such as cloud computing and services. Bluewolf is also expected to accelerate cloud-based customer experience for Salesforce users. The company also acquired Resilient Systems Inc. for expanding its security business unit.
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