(5 Reviews)

BLACKBERRY LIMITED in Mass Notification Systems Solutions

  • Ontario, Canada
  • 1984
  • $500MN to $1BN
Healthcare and Life Sciences, Energy and Utilities, Automotive and Transportation, Commercial and Services, Government and Public Sector, Defense and Security
Europe, Middle East and Africa, North America
Company Overview
The BlackBerry® AtHoc suite of integrated applications sets the standard in networked crisis communication and emergency notification systems.

  • BlackBerry AtHoc Account automates the process of accounting for the safety of people and teams and provides real-time visibility during critical events so leaders have the information they need to respond effectively.
  • BlackBerry AtHoc Alert quickly communicate a consistent message across multiple channels and delivery devices (customizable messaging per device), all integrated using the IP network.
  • AtHoc Connect bridges the communication gap between organizations during these events. 
  • The Collect application enables on-scene personnel and first responders to report events, work progress, along with rich geo-tagged media. It also empowers every person in an organization to send a personal duress signal on a smartphone.
  • AtHoc’s MNS platform is that it is unified, secure, mobile, and flexible apart from being Federal Risk and Authorization Management Program (FedRAMP) authorized.

BlackBerry AtHoc has a strong portfolio of mass notification offerings, and the company is focused on consistently enhancing them through frequent upgrades and new product launches. It offers its mass notification solutions through Networked Crisis Communication Suite which consists of Alert, Collect, Account, and Connect applications running on its secure cloud platform which connects users, organizations and devices globally, addressing the growing needs of crisis communications. The Alert application is a unified EMN tool which notifies the organization or target select groups of people along with the ability to receive their responses. It easily integrates with IP or non-IP based technologies that include desktops, IP phones, social networks, fire panels, Public Address (PA) systems, sirens, digital display boards, and two way radios.

BLACKBERRY LIMITED Popular Comparisons
Evaluated against 212 key buying criteria
  • Product Maturity / Mass Notification System Features / IT Sy...
    Better emergency alerting
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  • Product Maturity / Mass Notification System Features / Alert...
    Real time alerts
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  • Product Maturity / Mass Notification System Features / Dashb...
    Customizable Dashboard
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  • Product Maturity / Mass Notification System Features / Map &...
    Interactive map
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  • Product Maturity / End Users / System Integrators
    Integration with SMTP
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  • Business Communications
  • Integrated Public Alert & Warning
  • Interoperable Emergency Communication
  • Software
  • Directly
  • Distributed Recipient Solutions
  • Hosted / On-Cloud
  • In-building Solutions
  • On-Premise
  • Wide Area Solutions
  • On-Site Support
  • Remote Support
  • Subscription / Licensing
  • Through Partners / Third-Party Vendors
  • Alert & One Touch Messaging
  • No Weaknesses


Vice President,Company Name Classified
Vice President, Company Name Classified
(*)(*)(*)( )( )3

“Delivers some notifications"

My employer contracts with AtHoc for emergency notifications. When the system works, it works well, with timely notifications. I requested notifications to this app, several phone numbers and email addresses. Not every notification is delivered every time. I do not know if that is an app issue or an AtHoc issue
Head - Product Management,Buyer Healthcare
Head - Product Management, Buyer Healthcare
(*)(*)(*)(*)( )4

“AtHoc Delivers fast and 100% notification"

With the help of AtHoc we can achieve full 100% notification which was not possible prior to AtHoc as it was taking long hours to achieve that
Other,Company Name Classified
Other, Company Name Classified
(*)(*)(*)(*)( )4

“Best in sending real time alerts"

This solution sends real time alerts during any panic situation and along with it also sends lists of recipients and who has responded. This helped me to keep track of the response rate. It is very quick and accurate.
Vice President,Company Name Classified
Vice President, Company Name Classified
(*)(*)(*)( )( )3

“Easy Implementation and Integration"

Overall sales cycle was difficult as all vendors were very pushy and deadline driven. However, after selection the product does exactly what we were looking for and the implementation was very easy and quick.
Global Head - Service and Product Development,Company Name Classified
Global Head - Service and Product Development, Company Name Classified
(*)(*)(*)(*)( )4

“Alert triggering made easy"

Triggering an alert is very simple. Only thing we have to do is add the location and send out the alerts to the targeted groups
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BLACKBERRY LIMITED Presence in Mass Notification Systems Solutions
BlackBerry AtHoc is a leading vendor in the MNS market, and it has expanded rapidly both in its scale of operations and partner networks. Prior to the acquisition by BlackBerry, AtHoc had its presence concentrated mainly in US, but post that, it has rapidly expanded its footprints in other parts of the globe through its international offices in Dubai, UAE. It also leverages the advantage of the extensive global presence of its parent company BlackBerry in several countries to grow its customer base. Nevertheless, North America remains to be the major focus region for the company as most its customers are from this region. BlackBerry AtHoc majorly caters to 6 industry verticals: commercial and industrial, government, healthcare, defense and military, state and local, and transportation and aviation. The company provides tailor-made mass notification solutions for these industry verticals. It has a robust partner channel, which consists of technology partners such as AccuWeather, Motorola Solutions, MIR3, ATI Systems, and ESRI; and resellers such as Harris, RGS, Cisco, IronBow Technologies, and UniSys. AtHoc is an active participant in many emergency and mass notification industry associations such as National Fire Protection Association (NFPA), Organization for the Advancement of Structured Information Standards (OASIS), Armed Forces Communications and Electronics Association (AFCEA), and National Emergency Management Association (NEMA) providing valuable inputs and expertise in the use of technology as a critical communications tool and driving industry standards in emergency MNS.
#1 Product Features and Functionality / Mass Notification System Features
#2 Product Features and Functionality / Application Areas
#3 End Users / System Integrators
#4 Mass Notification System Features / Map & GIS support
#5 Mass Notification System Features / IT System Alerting


BLACKBERRY LIMITED has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

  • Niche Quadrant

    All-North America

  • Niche Quadrant