DERDACK Enterprise Alert Pricing & Demo
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Summary
Key features of Enterprise Alert MNS software are as follows:
- Alert Notifications: The Enterprise Alert software provides voice, text, email, and IM automatic alert notifications for efficiently utilizing present information, escalation chains and on-call schedules.
- On-call Scheduling: The software benefits the users with the identification of on-call alerts to the right engineers at the right time. Backup engineers and stand-ins are made available by the software by fast alerts and mass notifications on a regular or special basis.
- Collaboration and Anywhere Remediation: This software provides a real-time collaboration experience by alerting the IT staff and service engineers communicating with on-call staff manager teams and subject matter experts.
- Mobile application: It can handle critical incidents, troubleshoot problems, and IT-based automation tasks all through one single mobile application.
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DERDACK Enterprise Alert Reviews
Buyer, Director, Analytics
Feb 17, 2020
“Service desk is helpful in training”
The software’s service desk and monitoring tool have helped the users become independent easily can be operated on one mobile application. The software is also cost-effective as it has remedial capabilities for short time means to repair and respond to problems.
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Buyer, Media & Entertainment, SME
Jan 20, 2020
“Automated alerts feature has some issues”
The software has automation issues in case of solving troubleshooting problems successfully and also sometimes fails to log-on to the mobile application by the users and engineers. On-call duty calendars need to be improved. Users must be able to disable certain features, which are not being used by them.
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Company Size :
Enterprise
SME
Startup
