360 Score: 4.27
(4 Reviews)
For Vendors

EVERBRIDGE INC in Mass Notification Systems Solutions

  • Massachusetts, USA
  • 2002
  • $51MN to $100MN
Sectors
Education, Healthcare and Life Sciences, Energy and Utilities, Automotive and Transportation, Commercial and Services, Government and Public Sector, Defense and Security
Regions
Europe, Asia-Pacific, North America
Company Overview
Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events. 

Features
  • Mass Notification with Incident Communications platform is reliable and scalable Critical Event Management platform that supports anytime, anywhere globally.
  • The application integrates with IT service management platforms, including ServiceNow, and uses automatic escalation of alerts, on-call scheduling and mobile alerting to automate manual tasks and keep IT teams collaborating during an incident.
  • It includes incident management and safety connection application, which enable organizations to send notifications based on dynamic last-known location of an individual, visual command center, community engagement, crisis commander, and secure messaging application. 
  • It also enables to personalize the reach to a global audience by broadcasting messages globally, in any language.
  • It comes with preconfigured and custom dashboards monitor critical events in real-time and allow all activities to be audited and analyzed.
USP

Everbridge is SaaS critical communications and enterprise safety solutions provider. It is a leader in providing unified critical communications and incident notification systems. It offers its mass notification solutions as the part of Critical Event Management (CEM) suite which enables organizations to assess threats, locate impacted people and assets, and manage and respond to critical events, all on a single platform. The SaaS-based critical communications engine of the company delivers multi-tenant capability and the speed, scale and resilience necessary to communicate globally when a serious event occurs. Mass notification application of Everbridge enables enterprises and government entities to send contextually aware notifications to individuals or groups to keep them informed before, during, and after natural or man-made disasters and other emergencies.

EVERBRIDGE INC Popular Comparisons
Evaluated against 212 key buying criteria
Strengths
  • Product Maturity / Mass Notification System Features / Autom...
    On Time Emergency Notifications
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  • Product Maturity / Components Offered / Software
    Easy to use interface
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  • Product Maturity / Mass Notification System Features / Mobil...
    Mobile Apps are Intuitive
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  • Product Maturity / Mass Notification System Features / Dashb...
    Customized Dashboards
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  • Product Maturity / Mass Notification System Features / Real ...
    Best Reporting System
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  • Software
  • Business Communications
  • Business Continuity & Disaster Recovery
  • Integrated Public Alert & Warning
  • Interoperable Emergency Communication
  • Directly
  • Distributed Recipient Solutions
  • Hosted / On-Cloud
  • In-building Solutions
  • On-Premise
  • Wide Area Solutions
  • On-Site Support
  • Remote Support
  • Full Time Equivalent
  • Per User / Device Basis
Weaknesses
  • No Weaknesses

Reviews

Manager,Company Name Classified
Manager, Company Name Classified
(*)(*)(*)(*)( )4

“Sound alerts should be proivided"

Perhaps if there could be an option to allow a sound that comes up when an alert is sent that is immediate as I am not always looking at my phone especially when it is on silent.
Global Head - Service and Product Development,Company Name Classified
Global Head - Service and Product Development, Company Name Classified
(*)(*)(*)(*)( )4

“Perfect for Large Companies"

Everbridge helps our large company—a company with many tiers of worker type: consultant, full-time employee, work at home, intern, etc.—keep track of everyone''s contact information and everyone''s location. It is especially good because of how we can send out notifications to ask people periodically to update not only their office number including extension but they''re departments that they are working under, which is what we sometimes could have a hard time knowing.
Head - Product Management,Buyer Healthcare
Head - Product Management, Buyer Healthcare
(*)(*)(*)(*)( )4

“The Easy-To-Use Mass Notification Tool"

Everbridge Mass Notification is used primarily as a tool for Business Continuity - to alert members of staff of potential or realized threats to the normal operation of the business. It is used for our global operations (UK, Bermuda, and the US) so the threat landscape is varied. Everbridge is also used by IT on a more regular basis as a secure means of communicating with staff and clients individually regarding their security profiles and, on an ad hoc basis, to inform staff and clients more generally of disruption to IT services.
Global Head - Service and Product Development,Company Name Classified
Global Head - Service and Product Development, Company Name Classified
(*)(*)(*)(*)(*)5

“Everbridge Capabilities"

Everbridge Mass Notification, in our jurisdiction, is used as the main emergency notification system for the public. We use it to publish our traffic alerts and other important information to social media (via the ingestion feature) Nixle (Community Engagement) as well as IPAWS. This allows us to easily push a message out to the public with one message sent to many different forms of media at one time. This saves us time and energy.
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EVERBRIDGE INC Presence in Mass Notification Systems Solutions
Everbridge, a leading player in the MNS market, intends to drive growth in its business by building on its position as a global provider of critical event management, critical communications and enterprise safety applications. The key elements of its growth strategy include capitalizing on the breadth of its solutions and the technological advantages of its CEM platform to continue to attract new customers; further enhancing its existing customer base; and developing new applications to target new markets and use cases. It has been successful in its strategies with revenue retention rates of over 110% in each of the last 3 years. Everbridge has a decent geographic reach with physical offices in the US, the UK, Germany, Sweden, Singapore, and China. It further intends to continue to expand its local presence in Europe and MEA to leverage its relationships with local carriers and its ability to deliver messages to over 200 countries and territories in 15 languages and dialects as well as expand its channel partnerships and to opportunistically consider expanding in other regions. The company offers customized MNS solutions to suit the specific requirements of its customers from various industry verticals such as corporate, healthcare, government, energy, financial services, higher education, and transportation. Some of its leading customers include companies such as Microsoft, VMWare, Sandvik, Ricoh, Ericsson, and Digital Realty. Its customer base has expanded from 867 customers at the end of 2011 to more than 3,200 customers as of 2016. Everbridge partners with industry-leading companies that deliver services, solutions, and technology integrations that expand the value and capabilities of Everbridge’s critical communications platform. Some of the solution partners of the company include AccuWeather, Alertus, Cobalt, and Serendipity; integration partners include Allied Barton, ARM, Braxos, Eaton, and Federal Signal Corporation; and alliance partners include BMC Software, Catchpoint, Cisco, D4H, and Google. Everbridge also scored well on the viability parameter and its annual revenue grew by over 30% during the last year due to its rapidly expanding customer base. However, it needs to diversify its revenue streams from other parts of the globe as well, as it derives 90% of its revenues from the US alone.
#1 Product Features and Functionality / Mass Notification System Features
#2 Product Features and Functionality / Application Areas
#3 Application Areas / Business Continuity & Disaster Recovery
#4 Channel of Delivery / Directly
#5 Application Areas / Interoperable Emergency Communication

EVERBRIDGE INC QUADRANTS

EVERBRIDGE INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-North America

  • Niche Quadrant

    All-Europe