USP : xMatters is a leading provider of business continuity management, intelligent communications, proactive communications, and connected devices. The company offers solutions which can be employed and managed as part of the IT infrastructure of enterprises and can be integrated with other corporate subsystems. Moreover, the company aims to serve more than 1,000 leading global firms to ensure that their business operations are running smoothly and effectively during critical incidents, such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies, and supplychain disruption. The company also focuses on a select technology vision of business communications and continuity management which can address both business as well as employee needs. xMatters offers technologies that focus on enhancing, automating, and speeding up communication processes for organizations. xMatters IT Service Management is an automated, intuitive, and flexible communication platform which gives the control to enterprises to resolve incidents fast. It helps in communicating across enterprises to targeted individuals and groups through any channel from text to email to in-app, always on the preferred device.
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