xMatters Presence in
Mass Notification Systems Solutions
xMatters by leveraging its intelligent communications platform has become one of the fastest growing notification providers for business disruptions. In 2016, the company recorded a significant growth rate of 250% in the volume of communications to IT professionals, employees, and customers globally. With the rapid adoption of its cloud-based products, the company has seen a 50% year-over-year subscription revenue growth for the fourth consecutive year. The increase was particularly driven by the launch of its Global Partner Program, which brought together more than 200 global integrators and partners to enable a communications layer across insights from any business system. xMatters also made its integration platform widely available during 2016. The company acquired more than 100 new customers in 2016, including Vodafone, AXA Insurance, Danske Bank, Sony Network Entertainment, Molina Healthcare, The Telegraph, and Essex County Council. During this time, xMatters also held an industry-leading customer retention rate of more than 96%. Though it has a direct presence with offices in only 3 countries, it aims to expand its geographic presence rapidly. On these lines, 2016, xMatters added 6 new data centers in Australia, Singapore, Switzerland, and the US and expanded its global team by 30%. The company offers customized products and solutions to more than 1,000 customers across various industry verticals such as commercial, education, utilities, healthcare, automotive, and transportation. A rich ecosystem of more than 200 partners helps its customers to achieve value through technology, integration and process refinement. It consists of technology partners such as Microsoft, Alertus, BMC Software, CA Technologies, Centrify, Cisco, HPE, and IBM; resale partners; referral partners; and service partners.