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AUTOTASK CORPORATION
East Greenbush, New York , US
2001
$11MN to $50MN
Enterprise
44 Likes
89 Buyers Negotiating

Summary

Autotask Corporation offers dynamic solutions, which include IT business management, remote monitoring and management, file backup, enterprise file sync and share, and Microsoft cloud service delivery. The company provides a Autotask PSA which addresses business-critical functions, such as project management, reporting, service desk, and time and billing. Autotask’s IT business management platform is designed to be customizable and supports configurable widgets and dashboards. Moreover, Autotask PSA platform supports the integration of the most used third-party tools and software with its platform. Furthermore, Autotask PSA supports a wide variety of add-ons, such as performance analytics, client access portal, co-managed service desk, and data warehouse. The company believes in cloud-based IT business management and focuses on pure cloud-based deployments.

Discussions

Strengths
  • +11
    Cloud
  • +14
    Hosted / On-Cloud
  • +7
    Focus on Product Innovation
  • +8
    Product Quality and Reliability
  • +8
    Directly
  • +5
    Remote Support
  • +10
    Analytics
  • +12
    Management Reporting
  • +7
    Project Accounting
  • +6
    Project Management
  • +8
    Time and Expense Management
  • +6
    Product Branding
  • +5
    Product Differentiation and Impact on Customer Value
  • +6
    Business Consulting
  • +7
    Customer Support
  • +5
    Information Technology
  • +11
    Product Demos
  • +8
    Sales Support
  • +10
    Software Requirement Specification (SRS)
  • +6
    Technical Support
Cautions
  • -10
    Large Enterprises (Revenue> 500 Million)
  • -9
    Through Partners / Third-Party Vendors
  • -14
    Product Features and Functionality
  • -10
    licenses
  • -13
    Laptop
  • -14
    Pad
  • -7
    Per User Basis
  • -12
    Education & Training
  • -5
    Technology Consulting
  • -14
    Others ( Social and Knowledge Management)
  • -13
    Client Management
  • -9
    Invoice Management
  • -11
    Resource Management
  • -7
    Architecture, Construction and Engineering
  • -13
    Dedicated Account Manager (DAM)
  • -9
    Legal Services
  • -10
    Marketing and Communication
  • -12
    Other Industry Verticals
  • -9
    Other Support
  • -11
    Research and Development
AUTOTASK CORPORATION Presence in Professional Service Automation Software
Autotask Corporation is one of the leading providers of IT services and business management software. It has aligned its product-specific strategy by considering the future applications, such as providing add-ons for performance analytics and data warehouse. The company is focusing on improving its business by international expansion and global presence. For instance, in November 2016, Autotask Corporation expanded its operations by opening a new office in Manchester, UK. This expansion is expected to allow the company to increase the user base in the UK. The company is enhancing its Autotask User Community to assist its innovation strategy, collect feedback, and provide better value to its clients.
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Company Size :
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  SME
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