Microsoft Dynamics 365 Reviews & Product Details

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Microsoft Dynamics 365
Redmond, USA
1975
Enterprise
99 Likes
67 Buyers Negotiating

Summary

Microsoft has emphasized on understanding and analyzing the market needs pertaining to PSA, to develop its products. The company has developed a strong product portfolio to cater to the integrated PSA, marketing, sales, customer service, field service, and retail through its unified solution, Dynamics 365. Dynamics 365 collaborates and gathers data and processes them together with its intelligent cloud applications that combine the competencies of ERP and CRM. Microsoft Dynamics 365 for Project Service offers social insights that combine the sales experience as well. The solution also provides project management, project scheduling, and predefined templates for most use cases. This improves the company's project planning and budget estimation. Furthermore, Microsoft's offering supports resource scheduling to optimize resources during the project runtime and enhances the customer service. Microsoft has also provided easy-to-use mobile apps for all the leading mobile platforms, such as iOS, Windows, and Android. Microsoft Dynamics 365 is offering supports customization and integration of most of the third-party applications.

Discussions

Strengths
  • +11
    Cloud
  • +14
    Hosted / On-Cloud
  • +13
    Laptop
  • +12
    Mobile
  • +13
    Breadth and Depth of Product Offerings
  • +7
    Focus on Product Innovation
  • +6
    Product Branding
  • +5
    Product Differentiation and Impact on Customer Value
  • +14
    Product Features and Functionality
  • +10
    licenses
  • +9
    Through Partners / Third-Party Vendors
  • +5
    Remote Support
  • +10
    Analytics
  • +12
    Management Reporting
  • +7
    Project Accounting
  • +6
    Project Management
  • +11
    Resource Management
  • +8
    Product Quality and Reliability
  • +7
    Architecture, Construction and Engineering
  • +6
    Business Consulting
Cautions
  • -6
    Deployment & Integration Services
  • -7
    Others, please specify
  • -13
    R&D Spend
  • -8
    Small Enterprise (Revenue< 100 Million)
  • -5
    Full Time Equivalent
  • -7
    Per User Basis
  • -6
    Subscription / Licensing
  • -11
    Product Demos
  • -10
    Software Requirement Specification (SRS)
  • -12
    Level of Support
  • -14
    Others ( Social and Knowledge Management)
  • -13
    Client Management
  • -9
    Invoice Management
  • -8
    Time and Expense Management
  • -13
    Dedicated Account Manager (DAM)
  • -9
    Legal Services
  • -12
    Other Industry Verticals
  • -9
    Other Support
  • -12
    Proof of Concept
  • -11
    Research and Development
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Company Size :
  Enterprise
  SME
  Startup