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PROMYS
Boston, Massachusetts, US
1989
Enterprise
43 Likes
77 Buyers Negotiating

Summary

Promys has developed a consolidated PSA solution which includes features such as help desk, project management, time and invoice management, analytics, resource management,procurement and service contracts. It also provides services, such as training, deployment, integration, and consulting. The company has designed its platform on HTML5, which is completely device and browser independent. The platform has a reporting analytics feature that tracks and measures the average response and resolution time by customer, ticket type, priority, or resource.

Discussions

Strengths
  • +8
    Directly
  • +11
    Cloud
  • +14
    Others ( Social and Knowledge Management)
  • +9
    Invoice Management
  • +7
    Project Accounting
  • +6
    Project Management
  • +8
    Time and Expense Management
  • +13
    Breadth and Depth of Product Offerings
  • +6
    Product Branding
  • +5
    Product Differentiation and Impact on Customer Value
  • +6
    Business Consulting
  • +5
    Information Technology
  • +10
    Software Requirement Specification (SRS)
  • +8
    Technology
  • +8
    Competitive Marketplace
  • +7
    End Users
  • +10
    licenses
  • +7
    Products/Solutions Offered
  • +14
    Hosted / On-Cloud
  • +12
    Mobile
Cautions
  • -12
    Slow
  • -9
    Through Partners / Third-Party Vendors
  • -10
    Large Enterprises (Revenue> 500 Million)
  • -13
    Laptop
  • -12
    Level of Support
  • -14
    Pad
  • -6
    Deployment & Integration Services
  • -7
    Others, please specify
  • -10
    Analytics
  • -13
    Client Management
  • -12
    Management Reporting
  • -11
    Resource Management
  • -7
    Architecture, Construction and Engineering
  • -13
    Dedicated Account Manager (DAM)
  • -9
    Legal Services
  • -10
    Marketing and Communication
  • -12
    Other Industry Verticals
  • -9
    Other Support
  • -12
    Proof of Concept
  • -11
    Research and Development
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Company Size :
  Enterprise
  SME
  Startup