ERICSSON Public Safety Software

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ERICSSON INC
Stockholm, Sweden
1876
$10BN to $50BN
Enterprise
87 Likes
87 Buyers Negotiating

Summary

Ericsson is a prominent leader in communication technologies and services, and provides infrastructure, services, and software for broadband, mobility, cloud, OSS, BSS, IoT, convergence, and managed services. In the public safety segment, Ericsson provides solutions in 3 broad categories, namely, Border Area Security (BAS), mission-critical communication, and disaster and emergency management. Ericsson has adopted strategy excellence to attain growth in the public safety and security market. It aims at enhancing its capabilities to meet the rising need for security in the increasingly complex areas of public safety and security.

Discussions

Strengths
  • +8
    Frequency of support service - Quarterly
  • +14
    C2/C4isr System 
  • +13
    Critical Communication Network 
  • +8
    Emergency and Disaster Management 
  • +12
    Other Solutions
  • +8
    Product Quality and Reliability
  • +7
    Frequency of support service - Monthly
  • +9
    Frequency of Support Services- Bi-Annually
  • +11
    Frequency of Support Services- Others
  • +11
    Pre-sales Support Activities - Others
  • +9
    Pre-sales Support Activities - Product Demos
  • +10
    Pre-sales Support Activities - Proof of Concept
  • +8
    Pre-sales Support Activities - Software/Hardware Requirement Specification
  • +13
    Services Offered - Design and Consulting
  • +14
    Services Offered - Installation and Integration
  • +5
    Services Offered - Support and Maintenance
  • +6
    Services Offered - Training and Education
  • +13
    Support Services Offered - Customer Support
  • +14
    Support Services Offered - Sales Support
  • +5
    Support Services Offered - Security Support
Cautions
  • -6
    Focus on Product Innovation
  • -12
    Customer Redressal Mechanism/Program
  • -8
    Manufacturing Excellence Practices
  • -6
    Differentiating Factor
  • -7
    Differential Pricing and Features to Meet Customer Needs
  • -10
    R&D Spend
  • -5
    Features Offered
  • -11
    New products/extensions
  • -6
    Value add Features and Functionality
  • -12
    Company Portfolio
  • -12
    Technology Patents
  • -11
    Backup and Recovery System
  • -5
    Biometric Security and Authentication System 
  • -9
    Cyber Security 
  • -10
    Public Address and General Alarm 
  • -7
    Scanning and Screening System 
  • -6
    Surveillance System 
  • -10
    Frequency of support service - Annually
  • -7
    Services Offered - Other Services
  • -6
    Support Services Offered - Other Support Services

ERICSSON INC Reviews

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Buyer, Europe Company

5
May 03, 2023
I have been using Ericssons Public Safety and Security offering for my business and I have to state that it is quite impressive. It is worth mentioning that their commitment to innovation and their use of the latest technology allows me to stay ahead of the industry. Their cost of ownership is quite reasonable, the integration with existing systems is seamless and the implementation is effortless. However, I believe that their customer service could be further improved for an overall great experience.
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Buyer, Enterprise Company

5
Apr 18, 2023
Ericssons Public Safety and Security offering is quite good in terms of usability and cost. The product vision has been well-embedded into the offering and the product features are quite reliable and robust. What I found the most impressive is the cost of ownership which is quite reasonable. Furthermore the integration with existing systems is quite seamless and the technology used is quite advanced and up to date. The customer service is quite reliable and the overall experience is quite satisfactory. 1
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Buyer, SME Company

5
Apr 13, 2023
I recently purchased Ericssons Public Safety and Security offering and I must say the overall experience has been quite satisfactory. The product vision is impressive and the product features are quite robust. Moreover, the cost of ownership is quite affordable and the interoperability is great. Furthermore, the company is quite stable and they are continuously innovating. The customer service is quite reliable and they are willing to implement any required customizations. My only wish is that they could support a few more futuristic use cases.
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Buyer, Mid Market Company

5
Apr 04, 2023
I recently bought Ericssons Public Safety and Security product after doing my research and I must say I am quite pleased with it. The product features are quite innovative and I have found the overall product vision to be quite clear. Furthermore, the cost of ownership is quite reasonable and the implementation is quite easy and effortless. The use of the latest technology allows me to stay ahead and the customer service is quite reliable. The innovation within the product is quite evident and makes it a great choice.
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Buyer, Europe Mid Market Company

5
Mar 25, 2023
I recently purchased Ericssons Public Safety and Security offering and so far I have been impressed. Its user-friendly interface lets me quickly set up and start using the software. The cost of ownership in quite reasonable and the productvision is quite clear and concise. The use of next-generation technology allows me to keep up with the latest innovations in the industry. The customer service is quite reliable and they are willing to incorporate customizations based on my requirements.
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Buyer, UK SME Company

5
Feb 28, 2023
I am commending Ericssons Public Safety and Security offerings! I have been using Ericssons offerings for many years and I have been more than satisfied with their services. I have found the product vision to be crystal clear, the features are incredibly efficient and the usability is effortless. Furthermore, the cost of ownership is minimized by easier implementation and interoperability with the integrated features which are provided by Ericsson. The company has proven to be quite stable, mature and constantly innovates for the betterment of its users.
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Buyer, Europe SME Company

5
Feb 22, 2023
I recently purchased Ericssons Public Safety and Security offering and I must say I am quite pleased with it. The features are quite extensive and the cost of ownership is quite reasonable. The integration of the software with existing systems is seamless and the user experience is quite amazing. Their use of the latest technology allows me to stay ahead of the industry trends. Furthermore, their customer service is phenomenal with rapid response time and constant innovation leads to further improvements in their services.
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Buyer, Asia Pacific Mid Market Company

5
Jan 09, 2023
I have been using Ericssons Public Safety and Security offering from quite some time and have found them to be great. It seems apparent that they have given a lot of thought while designing the product. Their product vision is impressive and their strong foothold in the market keeps them ahead of the competing products. Ease of use is a major plus and the cost of ownership is less. You can integrate the software with existing systems like no other.
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Buyer, Asia Pacific SME Company

5
Dec 20, 2022
I recently switched to Ericssons Public Safety and Security offering and I must say it was definitely worth it. Their customer service has always been impeccable and they have always been open to incorporating changes. What I found most impressive was their utter commitment to the usability and support of future use-cases. Their use of next-generation technology makes it easy for me to stay paced with the industry trends and usage. Overall, Id say value for money is spot on.
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Buyer, Asia Pacific Company

5
Dec 19, 2022
I recently purchased Ericssons Public Safety and Security offering and I must say it has stood up to my expectations. They offer great interoperability with existing systems and the integration is seamless. The cost of ownership is quite affordable and they are continually innovating and the latest updates offer improved functionality. The customer service is quite reliable and the interface is user-friendly. I only wish the product could support more futuristic use cases.
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