LogMeIn Rescue Remote Desktop Software can be performed in a way that the end user’s device will appear as the service provider using it directly. A quick summary of the defect can be received to identify problems faster. Devices can be connected even at times of user downtime such as lunch break or post office hours and can be checked on later.
TeamViewer has a lot of features that are helpful for the user. From the remote desktop, file sharing, remote printing, online meetings to the Internet of things it provides everything.
It is available at low prices and even free for personal use so, this makes it a competition in the market.