Experience.com reputation management software is an online-based employee engagement and that helps Startups, enterprises and agencies to analyze employee behavior, track social media activities and manage compliances for achieving a better customer experience. The software provides end to end solutions for web applications. The software maintains a database of all the tracked activities of the client, for better analysis.
Experience.com Pricing:
Experience.com Pricing information is not disclosed by the vendor and is available upon request. They have a standard per seat pricing model. Users can fill up a ‘Contact us’ form given on their website to request a demo or to get additional pricing details.
Experience.com Demo:
Experience.com reputation management software provides the users with a demo application which has a trial period of 14 days.
Experience.com Features:
Reputation Management
- Helps the business in gaining reputation amongst its existing customers, as well as new potential customers, which makes the company credible compared to its competitors
- Helps the institution in converting the trust into sales and generating revenue, and hence maintaining reliability of the customers in the company
Social Media Monitoring
- Tracks criticisms that are used as feedbacks by the company and lets them solve the shortcomings
- Brings the company and clients closer, and builds a better relation amongst the two
Sentiment Analysis
- Facilitates the enterprise to get a broader idea about the wider public opinion, and thus leads the company to act accordingly
- Depicts after effects of change in stock market, as fluctuation in stock markets have a direct effect in change of sentiments
Response Management
- Helps the company to cope up with situations when the actual results do not coincide with the forecasted results
- Helps in communicating the leads to the customers, on behalf of the company