Critique Pricing & Demo

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Critique
74 Likes
89 Buyers Negotiating

Summary

Critique is an online reputation management software that manages all the reviews across the web. Critique brings the reviews from the trust website and the users can track the source of the reviews too. Guest behavior and sentiment analysis can be studied for better customer experience based on the data produced. Improving customer experience can help hotels enhance their brand values and increase their revenues based on the improvements.

Critique pricing:

Critique Pricing starts at $15 per month. Critique Pricing varies further based on the type of software. For additional details on Critique Pricing, interested users can contact the vendor directly via call or email, They also have a dedicated  customer support and live chat service to help users with any information they need. 

Critique demo:

Critique reputation management software does not offer a trial version. The website consists of FAQs. Articles, video tutorials, and webinars which provide a better understanding of the product and its features so that better workability can be ensured easily through the user-friendly interface.

Critique features:

  • Reviews under one roof
  • Brings reviews from OTAs and metasearch engines to the hotel website and google.
  • Integrates all the reviews from websites like trip advisor under one software tab.
  • Organized review management.
  • Bifurcates the reviews based on the action needed to improvise it to get better results.
  • Organizes the old reviews according to the actions taken to identify similar cases in the future and work on them
  • Analytics
  • Analyze the competitor's business rating though the data available through metasearch engines like a trip advisor to focus on the improvements concerning the organization.
  • Automated detailed review reports are made for better insight regarding the shortcoming and faults of the campaign.
  • Sentimental analysis
  • Conduct a sentimental analysis to understand the guest's attitude from the data obtained from dropped reviews.
  • Improve the factors on which rating dropped based on the reports to ensure better workability for future customers.

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Critique Reviews

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Buyer, Director, Analytics

2
May 15, 2020

“Provides easy solutions for customer handling”

The sentimental analysis and reviews analytics in unison provide better insights for improving the overall customer experience and increase the revenues.
Useful (0) Not useful (0)
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Buyer, Software, SME

4
May 15, 2020

“24/7 supports helps in smooth functioning”

The service team helps to deal with real-time difficulties to ensure the work is hindered. Convenient pricing options available.
Useful (0) Not useful (0)
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