Manthan Customer360

Manthan Customer360 USP

Manthan Retail Analytics software comprises a comprehensive suite of analytical solutions that deliver critical, action-oriented insights across the retail value chain. Manthan Retail Analytics provides a comprehensive performance management solution that enables omnichannel retailers to make profitable decisions about buying, pricing, assortment, and operations. Under customer analytics, the company provides a set of packaged applications and synergistic services, which help businesses understand customers, predict customer behavior, and provide analytics-driven targeting and personalization. Request Manthan Customer360 Pricing to get more information.


Manthan Retail Analytics is a readymade analytics solution especially develop for retail. It covers the entire range of analytics such as Discovery, Descriptive, Predictive and Prescriptive. Under supplier collaboration and analytics, the company offers a collaboration platform for exchanging information critical to key processes, such as order management, product information management, vendor performance, product development, inventory management, promotions, rebates, and customer insights.

Key Features:

● Track sales for displayed items in the store, whether sold or unsold
● Identify missed sales opportunities
● Display product-specific advertisements in real time

360 Quadrants

Strengths and Weaknesses
  • +13 New Product Launches
  • +12 Product Upgradation
  • +5 Analytics Tools
  • +13 Any other professional services
  • +11 Consulting services
  • +14 Data Management Software
  • +13 Enhance year on year growth
  • +12 Increase Revenue
  • +12 Managed Services
  • +6 Mobile Applications
  • +5 Oany other, please specify
  • +7 Reporting and Visualization Tools
  • +14 Sustain in competition
  • +11 To Enhance Customer's base
  • +10 Training, Support and maintanence services
  • +9 Big Data Analytics and Visualization
  • +7 Mobile BI
  • +11 Others, please specify
  • +8 Real time analytics
  • +10 Self-Service BI
  • -10 Customer Analytics
  • -6 Except others, please specify
  • -13 Inventory Analytics
  • -8 Merchandising Analytics
  • -5 Others (Assortment and space analytics, Order Opitmization)
  • -11 Performance Analytics
  • -9 Pricing Analytics
  • -12 Supply Chain Optimizations
  • -14 Channel Supported
  • -5 cutomer satisfaction
  • -12 Differential Pricing and Features to Meet Customer Needs
  • -8 Product Offerings
  • -7 Focus on Product Innovation
  • -8 Product Branding
  • -12 Brand Recognition
  • -10 Customer's testimonials
  • -6 Product Innovation
  • -8 R&D Spend
  • -8 Email Branding
  • -6 Offlne campaigns
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Manthan Customer360 presence in Retail Analytics Software

Manthan aims to strengthen its presence through deeper market penetration across segments in existing geographies by offering a comprehensive, out-of-the-box advanced analytics solution that accelerates ROI. Manthan is foraying into emerging markets with the help of its partners. By offering a ready-to-use solution, Manthan intends to help enterprises prosper in the retail analytics market. Manthan’s Retail Analytics is targeted at enterprise retail companies in the US, UK, and Latin America with revenues of USD 1 billion or more (existing markets with direct presence). It also targets SMEs with revenues between USD 250 million and USD 999 million (new and emerging markets) in MEA and Southeast Asia.

Top Features

  1. Product Features and Functionality / Features Offered
  2. Software Offered / Reporting and Visualization Tools
  3. Software Offered / Data Management Software
  4. Software Offered / Analytics Tools
  5. Software Offered / Mobile Applications
  6. Services / Any other professional services
  7. Services / Managed Services
  8. Services / Training, Support and maintanence services
  9. Services / Consulting services
  10. Applications Catered / Merchandising Analytics