PEGA PLATFORM Pricing & Reviews
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Summary
What Is Robotic Process Automation (RPA) Software?
Robotic Process Automation (RPA) is an advanced form of automation technology used to automate manual and repetitive tasks. RPA technology integrates computer software robots that can be programmed to mimic the human activities of data entry, document processing, customer service and more. RPA allows businesses to achieve high levels of efficiency by cutting down manual labor, providing greater accuracy and eliminating redundancy.Pega Platform Overview
Pega Platform is a cloud-based Robotic Process Automation (RPA) software that can automate and streamline manual administrative and business tasks. It is an end-to-end solution for automating business processes and reducing costs. Pega's powerful AI-driven software robots provide capability for automating customer process tasks, customer-facing service, document processing, data entry, and more. The software also enables organizations to improve customer experience and reduce operating costs.Pega Platform Features
• Automates administrative and business tasks• Integrates AI driven software robots for process automation
• Enables customer experience improvement and reduces costs
• Easy to configure
• Supports workflow automation
• Automates document processing and data entry
• Identifies process bottlenecks and provides visibility into process cycle times
• Monitors performance indicators
• Leverages Artificial Intelligence
Pega Platform Technical Details
• Platform: Java and .NET• Interface: Web GUI
• Database: Oracle, SQL Server, and MySQL
• Operating Systems: Windows, macOS, Linux
• Supported browsers: Internet Explorer, Firefox, Chrome, Safari
Pega Platform Pricing
Pega offers pay-as-you go plans with flat rate prices varying based on the number of active robots and processes created. Prices start at $15 per month per active robot, with discounts available for larger plans.Pega Platform Industries Served
Pega Platform RPA software serves a wide range of industries including accounting, banking, telecommunications, health care, retail, manufacturing, government, and more.Pega Platform Customer Types
Pega’s RPA software is designed for organizations of all sizes. It is suitable for small businesses looking to automate manual tasks, mid-sized business looking to reduce costs and improve efficiency, and large enterprises needing to streamline complex processes.Discussions
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PEGA PLATFORM Reviews
Buyer, Asia Pacific Company
Jun 08, 2023
'with other systems
1) Pega Platform's robotic process automation (RPA) Software offerings have been great for our team for using for automating complex tasks. The software is intuitive and user friendly. The customer service team was also very helpful when we had any questions or issues regarding the product. We have not yet had to engage in any interoperability or integration to other systems, but the customer service team ensured that we'll have no issues in the future. The pricing is also very competitive and suitable for our business. Overall, we have been highly satisfied with this product and their customer service in particular. We give it a rating of 8/10.'
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Buyer, UK Company
Jun 08, 2023
'5. Review of Pega Platform's Robotic Process Automation (RPA) Software:
As and experienced veteran in the industry, I have had the opportunity to use many different automation and data entry solutions. Among these solutions, the Pega Platform's Robotic Process Automation (RPA) Software is one of the higher quality programs available. This includes features such as email automation, automated alerts and notifications, automating manual tasks, and performing back-office activities.
The system design of this program is also something of note. The data integration and transport features are secure, and the speed of data collection and storage is unbeatable. With customizable settings, the UI/UX is easily tailored to any user's experience and needs.
The only problem I have with this program is its cost; it is quite pricey. Furthermore, I have noticed that some systems I work with are not compatible with this software, making data integration and transfer a bit tricky at times.
Despite these few critiques, I still highly recommend the Pega Platform's RPA Software for anyone who wants to save considerable time and energy with automating manual tasks. Rating: 8.5/10'
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Buyer, UK Company
Jun 06, 2023
'#3: Here at our organization, we tested the Pega Robotic Process Automation (RPA) Solution and found it to be quite useful in automating customer interactions. The system was relatively easy to install, and the customer service was top-notch with friendly staff helping us understand the platform.
On the other hand, we found the implementation process a bit difficult since there are some complex modules and the RPA scripts had to be manually written for each operation. Furthermore, we found the cost of ownership to be a bit too high compared to its competitors.
Despite the drawbacks, the Pega RPA Solution has enabled us to significantly improve our customer service experience. We recommend Pega RPA for any organization that is looking for automation of customer service processes.
Rating: 7/10'
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Buyer, SME Company
Jun 05, 2023
'1. Review of Pega’s Robotic Process Automation (RPA) Software
As a supplier partner, I have been very pleased with the software offerings of Pega’s Robotic Process Automation (RPA). The system’s interoperability and ability to integrate with our existing business process management system has been very efficient. This has resulted in significant cost-savings and time-reduction across our operations.
The system is not overly complexed and requires minimal programming. This makes it quite useful and beneficial as it can be used to automate manual tasks such as lead qualification, document processing, and copying data from one application to other.
The system also offers a high-value proposition for money as it does not require a specialized team to operate or manage. Moreover, the services offered by Pega's experienced customer service team have been amazing. Their technical support team has been incredibly helpful and responds quickly to our queries.
Finally, the system provides us powerful visualization and analytics. This allows us to strive for better customer experiences by automating reoccurring customer journey touchpoints.
Overall, Pega Robotic Process Automation Software has been a great investment for us and I would highly recommend it to any supplier or partner. Rating: 8/10'
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Buyer, UK Company
Jun 02, 2023
'Having onboarded the Pega Platform RPA solution recently, our experience with the product vision and product features of the software have been quite satisfactory. They have innovative tools to seamlessly integrate with our existing system and it is fairly simple to manage, optimize and automate our workflows. The software also provides us with interesting insights on performance.
On the other hand, their customer service needs quite a lot of improvement. They take too long to resolve the queries we send and often get back with rushed and inadequate responses. This has caused us to encounter delays in delivering customer service which is unacceptable. Rating- 2.5/5'
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Buyer, UK Company
Jun 01, 2023
'Review 3:
I recently acquired Pega Platform's Robotic Process Automation (RPA) software as I was looking for a more efficient way to manage my small business. After putting in a considerable effort to set up the software, I found its performance left a lot to be desired. The programming language was unnecessarily difficult to understand, and the system was buggy and tend to produce incorrect results. I also discovered the software was not worth the high cost of ownership, since it couldn’t do essential functions, like basic system integration. It was also not cost effective, since the return on investment was minimal. In short, I found it to be a waste of money. One star at best.'
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Buyer, UK Company
May 31, 2023
'3. Review of Pega Platform's Robotic Process Automation (RPA) Software:
In my many years as business consultant, I've been fortunate to stumble across the Pega Platform's Robotic Process Automation (RPA) Software. It boasts some impressive features including the ability to turn mundane and labor-intensive tasks into easily automated tasks. This includes email automation, automated alerts and notifications, scheduling tasks, and performing back-office activities like data entry and order processing.
The system design is incredibly organized and secure, and I haven't experienced a single data breach during my use. The speed of data collection and storage is also very speedy. The UI/UX is quite impressive as well, especially with its customizable settings.
However, the cost of this platform may be a bit hefty. Additionally, I have had some issues with interoperability and integration due to certain systems not being compatible with this platform.
Despite those minor drawbacks, I still highly recommend the RPA software by Pega Platform. The advantages gained from automation and convenience are sure to outweigh the cost. Rating: 8/10'
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Buyer, Asia Pacific Mid Market Company
May 28, 2023
'Pega Platform’s Robotic Process Automation (RPA) software offers an intuitive and powerful platform for businesses to manage their robotic process automation needs. As a customer success woman leader, I have personally seen the success that can be attained through using Pega Platform’s RPA software.
The product vision behind Pega Platform’s RPA software is unparalleled. Unlike other offerings, it is designed to scale as the customer’s needs change, allowing each organization to grow at its own pace. This allows users to keep up with rapidly changing customer demands, while also maintaining the flexibility to modify their processes over time.
The product features included in Pega Platform’s RPA software are incredibly intuitive and user friendly. It is easy to understand and get up and running, with minimal training needed to make full use of the available features. Additionally, its many features make it easy to customize and configure each process to perfectly fit the needs of our customers.
Interoperability and integration capabilities are just as easy as the product’s core features. Connecting Pega Platform’s RPA software to existing systems is painless, and customers have even more control over the details of their process automation. In addition, I have found that the Pega Platform’s reliable support team is on-hand to provide guidance and assistance should any issues arise.
Overall, the experience I have had with Pega Platform’s RPA software has been incredibly positive. I would rate Pega Platform’s RPA software a 9 out 10 for its robustness, ease of use, and integration with existing systems. I confidently recommend Pega Platform’s RPA software to any organization that is looking for a user-friendly way to automate their processes.'
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Buyer, SME Company
May 24, 2023
'#1: The Pega Robotic Process Automation (RPA) Solution has been integral in providing our organization with a more efficient and cost effective customer experience. We found that Pega offers a range of tools and services to help increase our operational efficiency and effectiveness. The software was easy to install and the staff at customer support were incredibly helpful and friendly whenever we needed assistance, walking us through any issues or queries we had.
Overall, the customer service experience was positive. We also found that the cost of ownership was reasonable, especially when compared to other RPA solutions on the market. However, there were a few drawbacks to the software implementation, including a steep learning curve for employees that had to adjust to the new system. Additionally, RPA scripts had to be manually written which took a significant amount of time to complete.
However, Pega RPA has been worth it for our organization in the long run and has allowed us to streamline customer interactions. We recommend Pega RPA to any organization looking to upgrade from manual processes to automation.
Rating: 8/10'
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Buyer, North America SME Company
May 23, 2023
'Review 1:
I recently bought Pega Platform's Robotic Process Automation (RPA) software hoping it would streamline workflow processes and make my small business run more efficiently. Unfortunately, I was disappointed in the results. The software was expensive and provided a suboptimal user experience. The amount of setup and training needed was huge and didn't offer any meaningful benefit. There was also a steep learning curve - I found it difficult to use, and the programming language was distinctly non-intuitive. In the end, I concluded it was poor value for money and a high cost of ownership. One star at best.'
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Buyer, Asia Pacific Mid Market Company
May 19, 2023
'4
I recently tested Pega’s Robotic Process Automation (RPA) Software, and I'm more than satisfied with its performance. The software is user-friendly, easy to learn, and provides a complete library of images and stamps for all document workflows. The software is also capable of handling a variety of processes, such as automation and compliance with standards.
Beyond its automation capabilities, I'm particularly impressed with the software's ability to integrate with emerging technologies such as IoT, AI, and big data. This provides us with a great opportunity to stay ahead of the curve in terms of technology and innovation. As for scalability, I believe there is still room for improvement.
That said, I'm still quite happy with my purchase. I'm quite confident that Pega's RPA Software will meet all of our needs in terms of automated process and workflow optimization. After all, it is very cost-effective and comes with excellent technical support. All in all, it gets an enthusiastic 4.5 out of 5 stars.'
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Buyer, SME Company
May 18, 2023
I own a small business and recently made the switch to PEGAs Robotic Process Automation (RPA) software. I must say, I am pleasantly surprised with the results. The software is incredibly user-friendly and easy to use, and I was most impressed with the level of interoperability it offers with non-PEGA software. One other great feature is the cloud-based server that PEGA offers. Not only does this ensure that my data is always secure, but Im able to access the platform from wherever I am. In addition, the PEGA team is always rolling out new technologies and features to keep up with the times. Im giving the software a 4.5 out of 5 stars. The only drawback is that, since it is still a new system, I have experienced a few minor technical issues. But overall, I am very pleased with the product and would recommend it to any small business looking to optimize their operations.
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Buyer, UK Mid Market Company
May 18, 2023
I recently bought Pega Platforms Robotic Process Automation (RPA) Software and I have no regrets. Im impressed with the level of automation this software can provide without much input needed. The user interface is intuitive, highly customizable and visually pleasing. I have a small bakery and getting our automated processes operational was a breeze. The software also gave me a platform to upgrade, scale and support future use cases. The customer service is also quick to react and resolve any issues. I have yet to use the full extent of the software but I can confidently say that its a great value for money and deserves 8/10. Pega Platforms Robotic Process Automation (RPA) Software- Review 4
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Buyer, Asia Pacific Company
May 18, 2023
For the past 5 years, I have been working with Pega Platforms Robotic Process Automation (RPA) Software solution. As VP of Operations for our large-scale manufacturing business, I have had the pleasure of witnessing the softwares integration and subsequent success. After careful evaluation, we decided that Pegas Software was the superior RPA choice for our business needs. We have deployed the software across our customer service, order processing, and logistics management departments. In each of these instances, we have found the RPA software to be reliable, secure, and effective. Business processes are the backbone of our operations, and we have greatly benefited from automating several of these tasks. The RPA software has enabled us to significantly reduce customer wait times, thus improving our customer service standards. Weve found that customers much appreciate this faster response time and improved communication. The scalability, integration, and stability of the Pega Platforms RPA Software have certainly impressed me. Weve experienced little downtime with the software, allowing us to maximize our ROI through increased efficiency and service levels. My overall rating for the RPA software would be 8/10. It has proven to be a reliable and dependable automation solution for our business needs.
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Buyer, Asia Pacific Company
May 18, 2023
PEGA Platforms Robotic Process Automation (RPA) Software: Review #2 I recently purchased PEGAs Platforms Robotic Process Automation (RPA) software for my small business and I can say that I am quite impressed with the service thus far. Initially, I found the setup process to be a little overwhelming, but the customer service team was very helpful. Their team was able to answer all of my questions in an helpful and informative manner and the turnaround time for our installation was very quick. The software has helped streamline and automate many of our internal processes and the cost of ownership is much lower than we had initially estimated. This, combined with the hands-on customer service, has made this one of the best investments we have made in some time. I give the software 4.2 out of 5 stars.
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Buyer, Asia Pacific Company
May 17, 2023
I have been a software engineer in my profession for almost 20 years. I have used a variety of robotic process automation (RPA) software solutions and I can definitively say that Pega Platforms RPA software solutions are without a doubt some of the best currently on the market. One of the primary things that I appreciate about Pega Platforms RPA solutions is their forward-thinking approach. They have implemented the latest in artificial intelligence and machine learning technology so that it can take part in rapid application building processes. These powerful solutions can accurately predict design and customer demands, enabling more efficient processes and shorter development cycles. Moreover, Pega Platform offers robust customer support services that offer invaluable guidance. They are well-versed on the products, know the technology and anticipate customer concerns. This specialized support also helps in mitigating serious issues in a timely manner. For instance, I have personally reached out to their support team multiple times and found the process very efficient and helpful. Furthermore, unlike some RPA solutions that require a lot of upfront financial expenditure, the cost of ownership for Pega Platforms solutions is quite reasonable. Their solutions come with tools like App Studio, Application accelerator, etc. that not only automate but also optimize the cost. These solutions also include several features that make it convenient to work with Pega Platform, including pre-developed modules and content, editing, debugging and search features. I highly rate Pega Platforms RPA solutionsand due to its intelligent architecture and infrastructure could be confidently suggested for any automation requirement situation. Especially for futuristic use cases, these solutions are second to none. Rating: 4.8/5
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Buyer, North America Mid Market Company
May 17, 2023
Review 5: Ive been so impressed with the results of using Pegas Robotic Process Automation (RPA) software. As our automation needs have grown, boith the support staff and the comprehensive range of features have enabled us to scale up operations quickly and with minimal cost. As a result, I have no hesitation in recommending the software to any organization looking for a robust, intuitive and cost-effective automation solution. They deserve a full 5/5 rating for their excellent RPA software.
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Buyer, North America SME Company
May 16, 2023
Im an engineering manager for a leading technology company, and we recently decided to invest in PEGA Platforms Robotic Process Automation (RPA) Software. As a decision maker in the project, Im quite pleased with the choice we made. From the beginning, it was clear that PEGA Platforms RPA was a reliable and effective product. Weve received excellent service from the software, and it has consistently performed as expected. Additionally, the pre-built components make it easy to set up processes quickly and painlessly. Moreover, the software has enabled us to implement some very progressive RPA use cases. It has full support for Machine Learning algorithms, allowing us to optimize certain processes with relative ease. Im sure this technology will continue to be essential for the future of automation. Finally, the cost of ownership of PEGA Platforms RPA makes it a great financial choice. While its features are very robust, its price tag is still quite competitive when compared to other RPA solutions. Rating: 9/10. Review 5
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Buyer, Asia Pacific Mid Market Company
May 16, 2023
Ive been testing out Pegas Robotic Process Automation (RPA) software and I have to say that it definitely has its strong points. As someone whos seen a few different robotic automation software options out there, I found that Pega does a surprisingly good job of automating complex processes. Theyre especially good for critical processes like controlling and managing workflows, as well as automating repetitive tasks. Also, the customer service was really helpful and friendly. Whenever I complete a task, Pegas customer service is easy to access and always willing to answer any questions that I have. Rating: 3/5
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Buyer, Asia Pacific Mid Market Company
May 16, 2023
I recently took a look into the Pega Robotic Process Automation (RPA) software offering and I must say, it is emerging as one of the top contenders for businesses looking for reliable robotic process automation solutions. Their product innovation is ingenious; with an intuitive graphical interface, engineering teams can quickly and easily define, deploy, and manage bot workflow, capture output and set up control and decision rules. Businesses can use the software to do a lot that a human operator would ordinarily do - without the demands, errors and delays. Moreover, their range of use cases is exceptional. Companies are able to leverage cognitive automation solutions to streamline customer and partner interactions with end-to-end process integration and automation. This, combined with their advanced security and scalability features, makes Pega RPA Software a leader in industry trends. My team was very impressed with the Pega RPA software offering. It seamlessly blends into our existing environment and integrated seamlessly with current tools. The customer service is also exemplary. Id give them a 4.8 out of 5 stars rating for product innovation, use cases, and customer service.
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Buyer, Asia Pacific Mid Market Company
May 16, 2023
Ive been an industry veteran for the past 20 years and have recently had to get up to speed with the new wave of technology, like Pegas Robotic Process Automation (RPA) software offerings. Although I was initially apprehensive about using something so cutting edge, I decided to give Pega a chance. Ive been pleased with its overall innovative capabilities, use of next-gen technology and customer service. From what Ive seen, their software is designed to easily interface with a range of existing business processes, making it relatively simple to implement into any existing systems. Plus, their highly automated functions make it easy to quickly carry out multiple tasks. Rating: 4/5
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Buyer, Asia Pacific Mid Market Company
May 15, 2023
'1. As a Procurement Manager I wanted a solution that would allow me to keep my systems running without me being actively involved in the process. Pega Platform's Robotic Process Automation (RPA) Software is the perfect solution for this requirement. The website is intuitive and easy to navigate, allowing me to quickly get up and running. The solution also supports futuristic use cases like AI-driven insights and automated purchase orders. With its built-in analytics, I am able to optimize my processes and take swift action for any changes. I am highly impressed by its next-generation technologies and the level of innovation that has gone into it. With its automated workflows and intuitive UI, Pega Platform's RPA Software makes my work simpler and faster. Overall, I rate Pega Platform's RPA Software 9/10 for its innovation and support of futuristic use cases.'
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Buyer, Asia Pacific Mid Market Company
May 15, 2023
I have had the pleasure of working closely with Pega Platforms Robotic Process Automation (RPA) Software for the past 5 years. As the VP of Operations for our large-scale manufacturing business, I leverage the software to automate and consolidate our various business processes. In my experience, Pegas RPA software is reliable and productive. I started to deploy the RPA software piece-by-piece back in 2015. Since then, it has revolutionized our order entry and customer service processes. The RPA software has enabled us to shorten the customer order processing time by 40% and streamline other operations processes. On the back end, the RPA software is extremely stable and has experienced little to no downtime in the past 5 years. This reliability has allowed us to increase our service levels and avoid most customer service disruptions. Weve also found that the softwares scalability has increased with each new version. Weve been able to quickly and seamlessly integrate the RPA software into our already existing customer service infrastructure. Overall, Im satisfied with our experience with Pega Platforms RPA Software. I would rate it 8/10, as it has allowed us to increase our efficiency and reduce customer wait times. I would highly recommend the software to other businesses looking to automate and optimize their operations processes.
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Buyer, SME Company
May 15, 2023
As the AVP of a leading enterprise, I can say without a doubt that Pega Platforms RPA software is an excellent product. We have been using it since it was launched in 2020, and are very pleased with how it works. The features are innovative, and it offers several use cases that can be tailored to our needs. The intuitive designer makes the product easy to use and the scalability and flexibility make it an ideal fit for any enterprise. The product innovation is what really sets it apart. We have been able to leverage the softwares AI-powered deep learning capabilities and predictive analytics to quickly detect data anomalies and events and respond accordingly. The product has allowed us to streamline our operations and experience great cost savings by automating manual processes. The system integration makes it easy to transition existing processes. We look forward to continuing to take advantage of the products advanced capabilities. All in all, this is an excellent product and we rate it 5/5 stars!
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Buyer, SME Company
May 15, 2023
From what we have experienced so far, the cost of ownership of Pegas robotic process automation technology is quite manageable as compared to that of other RPA software solutions. We have found that the software is offered at a very reasonable price, and this has allowed us to save on R&D costs. Additionally, with its scalability, we have been able to save time, energy and money by getting our systems up and running more quickly and easily. All in all, the cost of ownership of the software is quite good and I rate it 4.5/5. Review 5: Interoperability and Integration
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Buyer, Europe Company
May 14, 2023
Use Case 5: Easy Deployment Rating: 4/5 stars Finally, Pega Platforms RPA software makes deployment as easy as possible, allowing organisations to get up and running quickly. Its intuitive user interface makes the process simple and straightforward, allowing for deployment of the software within minutes. This makes it ideal for organisations that prioritize speed when it comes to deploying new technologies, allowing them to keep up with the demands of their customers.
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Buyer, UK Mid Market Company
May 14, 2023
Review 4 - Data Privacy Data privacy is another aspect that I feel is worth mentioning when it comes to Pega Platforms RPA Software. The software ensures that proper data protocols and procedures are followed to ensure that all data is kept secure. Moreover, the software itself is designed in such a way that it ensures no unauthorized access of data. This is critical as we are dealing with sensitive information and it must be kept secure at all times. Therefore, I would give ***** to the software in terms of its data privacy capabilities.
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Buyer, UK Company
May 14, 2023
'Pega Platform’s RPA Software:
I recently tried out Pega Platform’s RPA Software, and all I can say is that I am glad I did. As a small business owner, cost-effectiveness was especially important to me, and the platform presented one of the most competitive prices in the market.
The customer service was very helpful and friendly. I received a prompt response to all my queries and they were able to provide a detailed explanation. I was easily able to use the interface as well and got the hang of it quickly.
Using the software has streamlined my demands and tasks, saving me time and effort. I have been able to reduce my manual labor from 16 hours to 8 weekly, and I am implementing more of its features accordingly. I would definitely suggest this software to anyone. 9/10.'
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Buyer, North America Mid Market Company
May 14, 2023
Review 5: I recently used Pega Platforms Robotic Process Automation (RPA) software offerings and must say it has exceeded my expectations. The product vision is commendable, making the product extremely easy to set up and use. Furthermore, the pre-configured robot process automation tasks could be quickly customized for our own business needs, saving us a great deal of time and effort. The product features are state-of-the-art and the value for money is unbeatable. We were able to complete tasks swiftly and accurately at a fraction of the cost, with minimal human intervention. I was also highly satisfied with the setup time as it was drastically reduced. Lastly, the analytics capabilities are really powerful, giving us insights into areas of improvement and other potential opportunities. Overall, I cannot recommend Pega Platforms RPA software offerings highly enough and rate it a 5/5. It has enabled my business unit to save time and money while achieving exceptional results with accuracy and speed.
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Buyer, North America SME Company
May 14, 2023
3. Our R&D team has had a great experience with PEGAs PLATFORMs automated process software. It has drastically cut down the time it takes us to perform our intended operations, as well as improved customer satisfaction levels. The user interface is highly intuitive, with at options to tailor automation processes to our specific requirements. Additionally, the cost of ownership of the software is significantly lower than comparable options on the market today. Weve seen a nearly immediate ROI since implementation and Im confident this decision will continue to pay off in the future. Im giving PEGA an A+ rating for cost of ownership, user-friendliness and ROI.
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Buyer, SME Company
May 14, 2023
I recently procured Pega Platform as an RPA software to use for process automation and optimization. My team and I are quite impressed with the features and capabilities it offers. The platform provides a powerful, innovative approach to automate processes that didnt exist before. It enables us to develop robots with custom actions, parameters, and rules, making it extremely versatile. The user interface is intuitive and user-friendly so its quite easy to develop procedures. Also, the platform is well documented, with various tutorials and support content available for the users. The overall performance is solid; processes are completed in a short span of time and Im happy to report that weve seen significant productivity gains after implementing the software. Moreover, the pricing model offers great value for money. The cost of the solution is highly competitive compared to other RPA tools in the market and considering the benefits of such innovative technology, I would have no qualms in recommending it to others. Lastly, in terms of innovation, Pega has implemented cutting-edge technology and processes. This has enabled us to cut down the turnaround times for automated procedures. Overall, I am satisfied with Pega Platform as an RPA software and I would rate it 8/10.
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Buyer, North America Mid Market Company
May 13, 2023
'As a procurement manager of an organization, I recently procured the Pega Platform software for robotic process automation. Since then, I have been very satisfied with the platform's use of next generation technology, onboarding and cost of ownership.
The onboarding process was incredibly smooth, taking very little time and effort relative to other vendors in the market. Our team was able to get up and running with the platform without any hiccups, and their user-friendly system made the entire process easy and stress-free.
The use of next generation technology on the Pega Platform really stood out even more. Its ability to handle multiple tasks at once enhanced our overall productivity, as well as the quality of work we do. It has such an air of precision that it has become the go-to source when handling complex tasks.
Finally, the cost of ownership with the Pega Platform is very much on par with other vendors in the market, making it incredibly cost-effective and a great help for keeping our overhead low.
Overall, I am very happy with the results we have seen since transitioning to the Pega Platform for our robotic process automation. Its cost of ownership combined with their utilization of next generation technology is something that is hard to ignore. 8/10'
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Buyer, SME Company
May 12, 2023
3 As the Head of Information Technology, I think its important to investigate every Robotic Process Automation (RPA) software offering. When I looked at Pega Platforms RPA, I was delighted with the after-sales support and product innovation. First of all, their after-sales support is exemplary. When we had some performance issues, they sent us a personalized plan and also offered additional resources. Their customer service was prompt and their staff was always willing to help. Additionally, their product innovation is also noteworthy. Their RPA is easy to use and integrates perfectly with our existing systems. This has enabled us to gain greater control over our automation processes. Given the after-sales support and product innovation offered by Pega Platforms RPA software, I rate this 5/5 stars.
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Buyer, UK Mid Market Company
May 12, 2023
'Pega Platform's RPA Software – 5 Star Review
I've been a small business owner for a while now and recently decided it was time to automate certain parts of my workflow. After researching the different automation solutions available, I chose to try out Pega Platform's Robotic Process Automation software. I was not disappointed!
The customer service was great. Every time I had a question or issue, the professionals I dealt with were very knowledgeable and willing to help. This made me feel more confident when using the software for the first time.
To add on, the software is really easy to use. Every feature and setting are just a few clicks away. I also appreciate that the software is constantly being updated with new Artificial Intelligence (AI) features, which will help me automate even more of my processes.
If you're a small business owner who's looking to automate parts of their workflow, I highly recommend Pega Platform's RPA software. It is affordable, reliable, and easy to use. 5 out of 5 stars!'
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Buyer, North America Mid Market Company
May 12, 2023
Rating: 5/5 As the Director of a multinational company, I have recently switched over to the Pega platform for its robotic process automation software and I am pleased to present a review of this system. After trying out several automation systems, I found the Pega platform to be the best fit for our organization. The Pega platform is surprisingly easy to use. Even for a person like me with zero technical experience, I felt comfortable configuring it. It took me only a few moments to understand the drag and drop feature and create complex models with it. It also helps us significantly reduce the cost of ownership. The system is also very secure which is a huge bonus. It boasts of a cryptographically secure authentication system which has been tested by industry standard and compliant with the data privacy standards. All the data is stored in a secure platform, making sure our information remains safe and secure. We have also had great results when it comes to customer satisfaction. We have monitored the customer service website data and found that customer complaints have drastically fallen since we switched to the Pega platform. This shows that the system is efficient and effective and has helped to improve customer experience. In conclusion, I highly recommend the Pega platform to anyone looking for an efficient and cost-effective robotic process automation software. It is secure, user-friendly and has helped us reduce the cost of ownership.
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Buyer, UK Company
May 12, 2023
'Pega Platform’s RPA Software:
I recently purchased Pega Platform’s RPA Software and I am incredibly pleased with the results. Being a small business owner, cost effectiveness was important and Pega Platform had one of the most competitive prices in the industry. I was impressed with the versatility and the adaptability of the software, which made it easier than ever to automate complex tasks which would otherwise have taken hours to complete.
The customer service was beyond impressively helpful. Every query was answered promptly and efficiently and saw me through the easy setup process. The user interface also proved to be very intuitive, it was easy to navigate, and was clear and concise.
Aside from being very user friendly, it offered a far number of different features that could help me to make the most out of its functions. Documentation was readily available for most of the more complex tasks, and videos showcasing helpful tips and tricks was an added bonus.
I have been able to reduce my manual labor from 16 hours to 8 hours a week, which has drastically improved my efficiency. I now have more time to focus on other aspects of running my business. All in all, I am extremely satisfied and would recommend it to anyone wanting to simplify and speed up their efforts. 9/10.'
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Buyer, North America SME Company
May 12, 2023
I highly recommend Pega Platforms Robotic Process Automation software offerings to any supplier partner looking for an efficient and cost-effective solution. With its range of features and use cases, the software is not only intuitive and easy to use, but also capable of handling complicated tasks with ease. Plus, the customer service is top-notch and always willing to go the extra mile in helping me out. Highly recommend. Rating: 4.8/5
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Buyer, North America Mid Market Company
May 12, 2023
As an engineering manager, I have many responsibilities, one of which is evaluating cutting-edge technologies in order to help our company stay competitive. Recently we decided to move forward with PEGA Platforms Robotic Process Automation (RPA) Software, and I believe we made a great decision. From the outset, the software has shown itself to be rock solid. Bugs are practically non-existent, and the pre-built components are great in getting processes up and running quickly. As our automation needs evolve, Im confident the software will scale to our needs with ease. In terms of innovative use cases, PEGA Platforms RPA has allowed us to use Machine Learning technology in a novel way. This has enabled us to optimize certain processes and make our workflows faster and more efficient. As we look to the future, Im very optimistic about the possibilities of its robotics capabilities. Finally, the cost of ownership is very appealing. While its features and power come at no cost, the price tag is still quite reasonable when compared to other RPA software products. With this in mind, I have no qualms in investing in PEGA Platforms RPA software. Rating: 8.5/10. Review 4
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Buyer, North America Mid Market Company
May 12, 2023
3. Deployment Support: I had the opportunity to extensively test the RPA Software offering by Pega Platform, and was left wanting in regards to the deployment support. Accurately setting up the software is absolutely integral, and should be approached as such. Insufficient documents, lack of adequate support and overly complex installation processes make it difficult to efficiently deploy the software. As a VP of operations, I cant accept such long installation processes, and would rate the deployment support a 2/5.
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Buyer, SME Company
May 11, 2023
Pegas RPA software has been a great help with increasing the efficiency of our workflow automation. We have found that it readily fits into any existing software packages and that its interoperability and integration capabilities have allowed our teams to use it for a variety of scenarios, ranging from basic data integration to complex process automation. One example is our successful implementation of the software on a complex process involving document flow automation which has helped us to not only scale our process up but also reduced manual intervention. All in all, the interoperability and integration features of the software have been great and I would otherwise rate it at 4/5. Review 4: Cost of Ownership
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Buyer, Asia Pacific Mid Market Company
May 10, 2023
'3
I recently had the chance to evaluate Pega's RPA Software, and it has so far impressed me with its performance. The interface is easy to learn, making it ideal for new as well as experienced professionals. Apart from this, the software includes an image and stamp library, which can be easily managed for better document processing. It is also great for automating processes and ensuring compliance with standards.
On top of its automation capabilities, Pega is also a valuable tool for optimizing workflow. In addition to this, it is compatible with AI, IoT, and big data, allowing us to stay ahead of the curve. Despite its numerous advantages, scalability could still use some improvement.
Overall, I'm quite pleased with the product. It is intuitive, reliable, and powerful enough to meet all our needs. Plus, it is highly cost-effective and backed by a capable technical team, adding to the value of the software. Therefore, I'd rate Pega's RPA Software 4.5 out of 5 stars.'
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Buyer, Europe Company
May 10, 2023
I recently switched over to PEGAs Robotic Process Automation (RPA) software for my small business, and I couldnt be more pleased. Not only is the design of the platform incredibly easy to interpret and use, but I am most impressed with its interoperability with other non-PEGA software. Another great feature of PEGA is the cloud-based server. This allows me to access the software from anywhere, which is a huge convenience for me. Additionally, PEGAs commitment to innovation is unmatched. The team is constantly rolling out new features and technologies to keep up with the times. I would give PEGAs RPA software a 4.5 out of 5 stars. I like the software, but as its still relatively new, I have experienced a few tech issues. Nonetheless, I am very happy with the product and would highly recommend it to any small business looking to streamline their operations. Review 5
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Buyer, North America Mid Market Company
May 10, 2023
Review 1 - PEGA Platforms Robotic Process Automation (RPA) Software I have been using the PEGA Platforms Robotic Process Automation (RPA) Software offerings for some time now, and I can honestly say they have been a great asset to our company. We employ the software to automate back office tasks, freeing up employee time for more critical tasks. As Director of a multinational company, I highly recommend PEGA Platforms Robotic Process Automation (RPA) Software for its cost-effectiveness and ease of use. The staff at PEGA Platform have been an absolute pleasure to work with. They have provided clear instructions and timely customer service, which is invaluable for any business that needs to implement solutions fast. Moreover, their technology is incredibly easy to use and requires no technical training. Its intuitive and using it has been a breeze. The cost of ownership is another great factor to consider. Our team was able to make full use of the software within a few days, and the cost is quite affordable. Were happy with the return on our investment and have been able to capitalize on new business opportunities as a result. In sum, I would rate PEGA Platforms Robotic Process Automation (RPA) Software offerings a perfect 5 stars. Their customer service is outstanding, their technology is user-friendly, and the cost of ownership is well worth the investment. I feel confident in recommending this software to any enterprise looking to automate their processes faster and more cost-effectively.
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Buyer, Europe Company
May 09, 2023
3. Let me start by saying how satisfied I am with Pega Platforms Robotic Process Automation (RPA) Software offerings. I would like to mention that their customer service is commendable. They have been very helpful throughout our implementation process and provide a fast response time for our queries. Their dedication towards customer service has been something that made me develop trust in their products. The integration of different tools and applications within their RPA Software has enabled us to increase our efficiency substantially. Not only have we significantly reduced errors and improved productivity but we have also eliminated the need for manual labor. The product range has been, by far, the most diverse that I have seen in the industry. They have managed to successfully widen their reach in the market by catering to a wide range of customers. Overall, Pega Platforms RPA Software is an impressive combination of innovation and user-friendliness. They have curated a vision of making life simpler for the users and have provided features to confidently stand by that. I rate them 3.5/5.
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Buyer, UK Company
May 09, 2023
Review 3: Ive been using the Pega Platform for a few years now and Im happy to say its been an incredible success. The product is incredibly innovative, with great product vision and features, and it has enabled us to make use of the latest technologies in our processes. Im especially pleased with how easily the Platform integrates with different systems -- from legacy software to the very latest in AI technology. Furthermore, the product is easy to use and configure, which has made our onboarding process smooth and straightforward. Im especially pleased with the customer success team, who have gone above and beyond to help us, whenever we have questions or issues. On the whole, Im very pleased with the Pega Platform and all of its features. Its been an immense help to our automation process and I would highly recommend it to others. Rating: 8/10
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Buyer, Europe Company
May 08, 2023
4. Weve been using PEGA PLATFORMs automated process software for several months, and have been blown away by the value and performance. The user-friendliness has been a welcome surprise, as the software is quite intuitive and doesnt require heavy programming skills to configure automations. Furthermore, the cost of ownership is much lower than other software solutions on the market, allowing us to manage our budgets more effectively. We have already seen a great improvement in our operations and have been able to offer better customer service as a result. Im giving PEGA a rating of A+ for cost of ownership, user-friendliness and performance.
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Buyer, Europe Company
May 07, 2023
4. I was recently introduced to Pega Platforms RPA offering and I must say I am highly impressed. The software is incredibly reliable and has allowed us to automate our most tedious tasks quickly and efficiently. It has been of great help for our business unit as it takes away the manual labor and lets us focus on the more important work We have been able to save time on a lot of processes and the predictive analytics provided helps us to make even better decisions. The support provided is exceptional and the quick turnaround time has been quite reassuring. Overall, I am really happy with the product and would highly rate it 5 out of 5 for innovation, use of next-gen technology, product vision and features.
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Buyer, North America Mid Market Company
May 07, 2023
Review 5- Usability Usability is something that has often been a concern for me when it comes to automated processes. However, Pega Platforms user-friendly Product Studio interface has managed to alleviate many of my worries. While it does require a solid technical ground for users to get started, once the initial setup is completed, managing robotic processes is surprisingly simple and intuitive. Theres no complicated coding involved and the software comes bundled with useful inline help and step-by-step installation guides. As such, I think it is deservedly worthy of a full 5-star rating for its usability.
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Buyer, UK Company
May 07, 2023
1 I operate my small business with a limited number of resources, so having a reliable automation system is paramount. I switched over to Pega Platforms Robotic Process Automation (RPA) software, and I can honestly say Ive never been happier. The integrations with my existing tools are seamless, and dont require manual work to keep them up-to-date. With the RPA, Im able to automate common tasks without worrying about interoperability or integration. My staff has grown more productive and I can focus on other important aspects of my business. In terms of using futuristic use cases, I absolutely love the fact that the software keeps up with the latest technologies and advancements, which means I dont have to keep up with them. Id definitely give the RPA a 9/10!
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Buyer, Asia Pacific Mid Market Company
May 07, 2023
Review 2: I would like to express my satisfaction with using Pega Platform for automating the processes of my conglomerate. This software is reliable and secure, and it enables us to implement robotic process automation (RPA) with ease. I was keen to note that the integration capabilities of this software are top-notch. This made the transition from various systems to the software incredibly efficient. I have been able to use the Pega Platform to revolutionize the customer experience of my business. We have successfully been able to provide customer and supplier-facing transactions, which have increased their loyalty levels. This software is well-equipped to allow us to provide these services in a cost-efficient manner. Moreover, Pega Platform has impressive features for upcoming technologies, which is essential for any modern business. It is robust and dynamic, which allows us to stay ahead in the industry. This software streamlines the processes from our stakeholders, who demand unified automation systems. I would happily rate Pega Platform 8.5/10 for its convenient and reliable automation facilities.
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Buyer, North America Mid Market Company
May 07, 2023
I recently decided to switch over to PEGAs Robotic Process Automation (RPA) software for my small business, and I can confidently say that I am extremely happy with my decision. The design of the PEGA platform is very user-friendly and intuitive, making it easy and straightforward to navigate. Additionally, I was extremely impressed with the level of interoperability that the software integrated with my existing non-PEGA software. Another great feature of PEGA is the cloud-based server. Not only does this make the system more secure, but it also allows me to access the platform wherever I am. Furthermore, I appreciate the fact that PEGA is constantly innovating new and helpful features. Overall, I am giving this product a 4.5/5 stars. My only critique is that, since its still a relatively new system, there are a few minor tech kinks that need to be worked out. Nonetheless, I am extremely pleased with the software and would highly recommend it for small businesses looking to increase their efficiency and accuracy. Review 3
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Buyer, North America Mid Market Company
May 06, 2023
Review #5 on Interoperability and integration I have been using PEGAs Robotic Process Automation (RPA) Software offerings for the last several years and it has enabled us to automate more complex processes in our multi-national company. With the software, we have been able to quickly and easily integrate our existing systems with new ones in order to achieve better interoperability. The software allows us to quickly and easily retrieve and execute data found in multiple sources and formats, making it easy for us to seamlessly transition one system to the next. Moreover, the team is also able to customize the settings to decide which automation operations they are running on each system. Thanks to the ease of use offered by PEGA and flexibility to incorporate different systems, the process of automation has been made much easier than it was previously. I can confidently say that the integration offered by the RPA software has enabled us to save considerable time and money and improve our overall efficiency. I rate the interoperability and integration offered by PEGAs RPA Software offering 8.5/10.
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Buyer, North America SME Company
May 06, 2023
Review 2: It is a pleasure working with the Pega Platforms Robotic Process Automation (RPA) software. The ease of use, scalability and flexibility it offers to streamline the different kinds of robotic tasks is unparalleled. We can now create and deploy custom-built robots quickly and with great ease. The portfolio of tools and toolsets that come with the RPA software make all the difference as it allows us to power up our business processes with the actionable insights. Furthermore, the ability to integrate and interoperate with other technologies and systems is what makes this offering truly unique. As a Senior Manager, I am very pleased with the quality of the RPA software from Pega Platform. It effectively eliminates manual tasks from the equation and eliminates the need for additional resources. I would rate it 4.5 out of 5 stars for this great software. Highly recommended.
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Buyer, Asia Pacific Company
May 06, 2023
Review 2 Customer Service The Pega customer service team has become something of a trusted partner to me, and I really dont think I would be able to do my job without them. Every time I have a query they are prompt to respond, and their team is knowledgeable and friendly. Just recently, they helped me to customize my automated process to fit our needs, and they stayed with me every step of the way until the process was running perfectly. With Pega, I know that I can trust in their customer service to always be there when I need them, and Id rate them 10/10!
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Buyer, North America SME Company
May 06, 2023
'5
As an R&D Head, it's my responsibility to review products such as Pega's Robotic Process Automation (RPA) Software. After testing the product, I'm more than satisfied with what the software has to offer.
Whether it's automation, workflow optimization, or compliance with standards, Pega's RPA Software is more than capable of meeting all of our needs. It also has a user-friendly interface that makes it suitable for both experienced professionals and new users. On top of all of this, there is an image and stamp library for handling document workflows.
The software also ties in nicely with other emerging technologies. This opens up the opportunity for us to be able to stay ahead of the competition by leveraging AI, IoT, and big data. If there's one thing I wish to be improved, that would be scalability.
All in all, the product is a great choice for any organization looking for an efficient RPA software. Its cost-effectiveness and extensive features are pretty much unmatched. Plus, it comes with a technical team that is always ready to provide its expertise if needed. Therefore, I rate it 4.5 out of 5 stars.'
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Buyer, Asia Pacific Company
May 05, 2023
Review #5 Pega Platforms Robotic Process Automation (RPA) software is a great product for automating business processes. The product is reliable and offers a lot of features, such as error-handling tools, scheduling capabilities, and the ability to easily integrate with other applications. The product has been a great time saver for our company, allowing us to reduce manual tasks and save money. The only con of the product is that it can take a while to deploy, but that isnt too much of an issue since the software runs smoothly once it is up and running. I highly recommend the product—five stars.
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Buyer, Europe Company
May 05, 2023
Review 5 We have been using the Pega Platform for Robotic Process Automation for about 6 months now. Im pleased to report that the results have been very successful. For starters, the platform offers a vast selection of features which enable us to tailor the workflow according to our needs. Its drag-and-drop feature has enabled us to quickly pick up processes and improve our efficiency. Its this ease of use that has enabled our teams to master the platform quickly. The process has also been made easier by their AI capabilities. With Pegas predictive analytics and AI models, our teams can now build strategies quickly and efficiently. I should also mention the customer support team, who have proved to be incredibly helpful. Theyre always on hand to provide quick and helpful advice and have made the onboarding process simpler. Overall, Id give Pega Platform an 8.5/10 for its comprehensive platform, ease-of-use and customer support.
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Buyer, SME Company
May 04, 2023
Having worked with the Pega Platform for a while now, Ive come to appreciate what it has to offer. Its a highly sophisticated Robotic Process Automation (RPA) software, and it can help to make manual, time-consuming tasks much simpler and more efficient. However, it also has its issues. In particular, I find that interoperability and integration tend to be weaker than they should be. It can be a challenge to get different systems to work together, and it can take a significant amount of time to do so. Additionally, the setup process for the platform is quite convoluted and confusing. Granted, once you get everything set up, the platform is highly intuitive, but getting to that point can be quite the chore. All in all, Id give the Pega Platform a 6/10. Its a great RPA software, but its interoperability issues and steep setup process bring down its potential.
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Buyer, Europe Company
May 04, 2023
Review 2 I recently used Pegas RPA software for a mid-market company and I have to say I am really impressed with the features it provides. It has a comprehensive toolbox that helps in designing, building, and deploying automation tools with ease. The self-learning algorithm ensures that the bots can be configured with minimal manual intervention. The bots are also capable of doing a lot more than just repetitive tasks. The only problem I had was with the analytics and reporting options which are limited. Though it allows for some custom report building, it could use more intuitive ways of addressing this problem. Additionally, the software isnt the most user-friendly when compared with other options in the market. Overall, I would rate this software 7/10. It provides good value for money and has an impressive array of automation capabilities.
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Buyer, North America SME Company
May 04, 2023
Review #2 Im a 10+ year veteran of the software industry, and over the years, Ive had the privilege to check out and test countless robotic process automation software offerings. When it comes to RPA tools, in my opinion, none come close to the offering from Pega. The Pega platform provides users with a comprehensive product vision that is both intuitive and easy to use. Its incredibly user-friendly and effective in automating complex processes. Compared to other RPA offerings, I feel like Pegas software is truly one of a kind. Im also a huge fan of the product features offered by Pega. Their platform is incredibly versatile--offering a range of tools for customizing the automation process for specific user needs. With Pegas software, it was easy for me to integrate mainstream software systems, like HR and payroll, into my workflow with the click of a button. Where Im truly impressed with Pegas offering is with its interoperability and integration capabilities. Pegas software can easily be integrated into other third-party systems, enabling extended automation on top of the already impressive automation features. In all, Im thoroughly impressed with Pegas RPA software offering. They provide users with an advanced, yet intuitive product unseen in other RPA software offerings. With its great product vision, versatile features, and superior interoperability/integration capabilities, Id rate Pegas offering a 9/10.
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Buyer, North America Mid Market Company
May 04, 2023
Review #4 I had the opportunity to work with Pega Platforms Robotic Process Automation (RPA) software last year, and Im happy to report that the product is great. The user interface is simple and easy to understand, and creating complex automations is a breeze thanks to the drag-and-drop feature. Additionally, the product offers excellent integration capabilities with other applications. The only downside is that the product can take a while to deploy, which can be a bit of a frustration. However, once deployed, the software runs smoothly. I give the product four stars for its reliability and features.
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Buyer, North America Mid Market Company
May 04, 2023
Pega RPA Review 3 – Product Reliability Overall, the product reliability of Pega Platforms Robotic Process Automation software has been impressive. We have seen a very high degree of accuracy in the execution of tasks, as well as advanced analytics capabilities. This has allowed us to fine tune and customize our workflows even further. It also has a great capability to handle amounts of data, which comes in handy when we have large tasks needing completion. On the downside, I would mention that some of the customization components of the software can be quite challenging to use. Despite this, I would say that the software is reliable and would rate it 7/10 when it comes to software reliability.
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Buyer, SME Company
May 03, 2023
Review #4 We have been using PEGAs Robotic Process Automation (RPA) software for some time now and so far the experience has been positive. The customer service we have received from the company has been good and the product-features are well executed. The software is very intuitive and works well with both standard and customized applications. It also integrates with a variety of third-party systems which makes it a good choice for automated processes. The software provides powerful navigation and extraction services, making it an excellent solution for complex operations. Additionally, it is able to accurately process large sets of data and handle sophisticated tasks with ease. In conclusion, we are very satisfied with the results from PEGAs RPA software. The product is well aligned with its vision, the features are reliable and the customer service has been great. We would rate the product a 9 out of 10 due to its impressive features and customer service.
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Buyer, North America Mid Market Company
May 03, 2023
'3
Pega Platform's Robotic Process Automation (RPA) tool is a great product for enterprise level companies. I am using it now and it has helped our business immensely. It efficiently manages mundane and tedious tasks that hogged up a lot of our time before, such as the transfer of data across various applications and departments without any manual support.
Apart from its automation capabilities, the RPA is also integrated with AI that allows us to make complex decisions with the same accuracy as any human would have. Plus, it also comes with a stellar security feature that ensures our data is safe and sound.
I would recommend Pega's RPA highly. 5/5 stars for its top-notch innovation, next generation tech, ease of use, and value for money.'
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Buyer, North America Mid Market Company
May 02, 2023
with other technologies. Review 1: I have been using the Pega Platforms Robotic Process Automation (RPA) software for a few years now and I could not be more pleased. The software offers a wide range of features and capabilities to streamline repetitive processes, enabling us to achieve even more with our limited resources. The ability to integrate and interoperate with other popularly used technologies makes this RPA offering even more useful, as we do not have to worry about compatibility issues. The software is also a great aid in helping us to identify and navigate through future use cases. By harnessing the power of AI and Machine Learning capabilities, the RPA software can help us discover insights from complex business processes and extract meaningful and actionable values that can help drive our objectives in the future. Overall, I am very satisfied with this RPA offering from Pega Platform. As a Senior Manager, I would rate it 5 out of 5 stars as it optimizes our workflow processes and reduces implementation and maintenance costs. Highly recommended!
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Buyer, North America Mid Market Company
May 01, 2023
'aspects
Review 1:
I'm a Customer Success Woman Leader and I've been using Pega Platform's Robotic Process Automation (RPA) Software for the last six months and I've been really impressed with the scalability and ease of use of the product. The software is designed to automate mundane and complex tasks such as data entry, accounting, data analysis and more, freeing up an organisation's employees to focus on more important and value adding activities.
From my experience, Pega Platform's RPA is user friendly and easy to use. The software's robust and scalable architecture combined with an intuitive user interface enables us to quickly configure automated processes with minimal technical knowledge. The software also allows us to easily integrate with our existing software and hardware systems, including ERP and BI systems, eliminating the need to manually transfer data.
I was also pleasantly surprised by the value for money of the software. The pricing is competitive and tiered, so we can find a package that caters to our budget and needs. Additionally, the high level of interoperability between the software and existing platforms provides us with maximum flexibility to design and deploy automation processes that best suit our particular operations.
Overall, Pega Platform's Robotic Process Automation (RPA) Software is a great choice for organisations looking for an easy to use, reliable and cost-effective automation solution. I would highly recommend it and would rate it 4.5/5.'
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Buyer, UK Company
May 01, 2023
'4. Review of Pega Platform's Robotic Process Automation (RPA) Software:
As an industry veteran, I find myself quite impressed at the level of automation offered by Pega Platform's Robotic Process Automation (RPA) Software. It's definitely a top-notch program with several remarkable features including email automation, automated alerts and notifications, and ability to automate data entry and order processing.
The design and security of this platform are quite impressive, giving peace of mind that data remains safe and secure. Furthermore, the data collection and storage speeds are remarkable. Plus, its easily tailored user-friendly interface is quite convenient.
Unfortunately, the price tag of this software is not the most appealing, however, it may be worth the investment for those who are serious about automating their processes for the long run. Additionally, interoperability and integration can be a bit challenging in some situations due to incompatibility with certain systems.
Nevertheless, I still recommend the Pega Platform's RPA Software as it can prove to be quite useful for many businesses who are looking for automation solutions. Rating: 7/10'
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Buyer, Asia Pacific Mid Market Company
Apr 30, 2023
'Review 3
I am the head of a large corporation and I understand how important it is to have the latest technologies to make sure that our operations run smoothly at all times. After researching many different software solutions, we ultimately chose Pegasystems’ Robotic Process Automation (RPA) software offering.
The team at Pegasystems have really pushed the boundaries of innovation and exceeded our expectations in terms of their willingness to work with futuristic use cases. Their integration capabilities have been excellent, as they were able to seamlessly incorporate RPA into our current system.
I am highly pleased with the way they have embraced innovative technologies such as AI, machine learning and natural language processing, and used these tools to execute processes with accuracy and efficiency. It has allowed us to automate mundane tasks, extract actionable insights from processes, and use AI assistants to interact with humans.
Apart from their innovative approach, I am also impressed by the efforts they have taken to make sure that their solutions are secure and compliant. This shows that the company places a great emphasis on data security.
Overall, I would wholeheartedly recommend Pegasystems’ RPA solutions to other business leaders. They have proved to be incredibly reliable and I award them 4.88/5 stars.'
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Buyer, Europe Company
Apr 30, 2023
Pega Platform for Robotic Process Automation (RPA) Review 2 As part of our digital transformation journey, we decided to use the Pega Platform for Robotic Process Automation (RPA). We found it to be an ideal solution to become more efficient, productive and competitive. By automating mundane manual tasks, we were able to free up resources to focus on more productive and creative activities. The system is easy to configure and use, reducing the need for extensive training. The scalability of the Pega Platform allows us to process a large volume of data and keep up with new demand. And its powerful automation capabilities have helped us drive down associated costs. We are also impressed with its reliability and robust capabilities. Overall, I would rate the performance of the Pega Platform for Robotic Process Automation (RPA) as a 4/5 the system has proven its worth to us, although there are minor areas where it could be improved.
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Buyer, SME Company
Apr 30, 2023
This is a review of Pega Platforms Robotic Process Automation Software offerings from my perspective as a supplier partner. Ive been working with Pega for a few months now, and the experience has been excellent. The software is well-designed, intuitive and easy to use, and the customer service is impeccable. Im also thrilled with the range of features and use cases that the software offers. With a few simple clicks, I can automate complex business processes with ease. It supports a futuristic range of special automation capabilities, predictive analytics, and machine learning, to name a few. This is a huge time saver and allows me to focus on the more important tasks and revenue-generation activities. Im also very impressed with the level of customer service that Pega provides. Every time I have a question or not sure of something, they are always available to help and provide clear, actionable guidance. Plus, they are always willing to adapt their software and processes according to my specific needs and preferences. Overall, Im more than satisfied with Pega Platforms Robotic Process Automation software offerings. It has saved me time and money in the long run and allowed me to concentrate more on the important tasks. Their customer service is great and Im overall, very pleased with my experience thus far. Rating: 4.75/5
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Buyer, UK Company
Apr 30, 2023
Review #3 As a long-time software veteran, Ive had the privilege of testing out a variety of RPA software offerings, and I have to say that Pegas platform is one of the best Ive ever had the pleasure of using. The product vision behind Pegas software is very impressive--its incredibly intuitive and user-friendly, making it incredibly easy for software engineers of all experience levels to use and navigate. Additionally, their software is extremely effective--it was able to automate complex processes quickly and accurately. One other stand-out feature of Pegas RPA offering is the exceptional product features it provides. The software comes with a variety of tools for customizing the automation process for specific needs. Furthermore, integration and interoperability with enterprise and third-party systems was a breeze. Ultimately, Im very impressed with Pegas software offering. Theyve done a great job creating a comprehensive and feature-rich product thats both intuitive and effective. With its excellent product vision, features, and integration capabilities, Id give them 8.5/10.
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Buyer, UK Company
Apr 30, 2023
PEGA Platforms Robotic Process Automation (RPA) Software: Review #4 I thought long and hard about investing in PEGA Platforms Robotic Process Automation (RPA) software. After much deliberation, I decided to go for it and Im glad that I did. The setup process was straightforward and easy to do for myself and the customer service is top notch. They are always willing to help with any technical difficulties that I have and are very knowledgeable. On top of that, the cost of ownership was surprisingly low considering the immense benefits that this software provides. Overall, Im incredibly please I decided to invest in this software and I would definitely recommend it to any small business owner. I give this software 4.7 out of 5 stars.
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Buyer, UK Company
Apr 30, 2023
Grade: A I recently engaged the Pegarobotic Process Automation (RPA) Software offering as a way to streamline and automate processes in my company. I am extremely impressed with the platforms ability to provide insight into the overall process, allowing us to identify inefficiencies and speed up processes. We have been able to leverage the strength of the automation to enable more data-driven decisions. After the implementation, operations are more efficient, saving us time and money. The ease of use was remarkable; programming languages for automations that I can generally understand and manage. The helpful dashboards give us insight into the current process, alerting us to any potential issues. Weve also seen great improvements in customer service response times as a result of the automation. Lastly, I think a major benefit of the platform is that it is continually innovating, with updates to the system regularly ensuring it stays relevant and up to date.
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Buyer, Europe Company
Apr 29, 2023
Review 4: I have been using the RPA software from Pega Platform for a while now and I am very impressed with its features and capabilities. It arguably offers one of the best and most effective Robotic Process Automation solutions out there. The software is incredibly useful in supporting futuristic use cases. With the AI and ML algorithms and capabilities, it helps uncover valuable insights from complex processes, allowing us to define strategies for the future of our organization. Furthermore, it can also seamlessly integrate, interoperate and manage tasks with existing technologies and systems, ensuring a smooth workflow. As a Senior Manager, I highly recommend Pega Platforms RPA software. It effectively eliminates manual repetitive tasks and helps us achieve our goals in a fraction of the cost and effort. I rate it 4.8 out of 5 stars for its effectiveness, usability, and performance.
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Buyer, UK Company
Apr 29, 2023
'4) Pega Platform's robotic process automation (RPA) Software offerings were definitely the right choice for our team. We are extremely pleased with how intuitive and user friendly the software is and it has greatly helped in automating complex tasks. We are yet to test out the interoperability and integration with other systems and though we haven't had to interact much with the customer service team, they seem helpful if we ever need assistance. All in all, quite a satisfying experience that we give a rating of 8.5/10.'
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Buyer, SME Company
Apr 29, 2023
Review #2 PEGAs Robotic Process Automation (RPA) Software is an excellent choice for businesses looking for an efficient and accurate automation solution. All of our clients have been satisfied with the product, thanks to its cutting-edge product vision and features. Additionally, the customer service we received from PEGA was always friendly and knowledgeable, making it a pleasure to work with them. The process automation offered by this software is very intuitive, making it easy and straightforward to use. We also appreciate the fact that it can easily integrate with different third-party systems and applications, making it a very versatile automation platform. Furthermore, the software provides effective and accurate navigation and extraction service, which makes it a great solution for complex tasks. In conclusion, our experience with PEGAs RPA has been very positive. We can confidently recommend this product to any business looking for a reliable automation solution. We would rate the product a 9 out of 10, owing to the great customer service and powerful product features.
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Buyer, UK Company
Apr 28, 2023
From my experience using Pega Platforms Robotic Process Automation (RPA) software, I found the entire deployment process and support to be below average. From the deployment perspective, I had to manually compile the code, which extended the process, and I didnt get much help in terms of finding suitable solutions. Moreover, the support I got was inadequate and slow. Therefore, I would say that the deployment support could be better and I would rate it 2/5 stars. When it comes to the products USP, i.e. its ease of use, I had to look up the tutorials to make use of the features. The product does not have the intuitiveness it claims to have and it is a major letdown. From the user experience standpoint, I would rate this products USP 3/5 stars. To summarize, the Pega Platforms Robotic Process Automation (RPA) software is an average offering in terms of both deployment process and product USP. Therefore, I suggest that the developers focus on improving the deployment support as well as creating an intuitive user experience. Only then will this product become a viable choice.
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Buyer, Asia Pacific Mid Market Company
Apr 28, 2023
Review 1 Ease of Use Pega Platform is a Robotic Process Automation (RPA) software that is easy to use initially, but manifests complexities as one dives deeper into it. New players in the domain will find the interface to be simple, intuitive and straight forward and should have no problem in grasping it. The dragging of icons as well as components to create the process flow enables anybody to get setup quickly. The documentation is detailed, however many users are left anyhow confused in terms of how to adapt the element for their specific processes. Furthermore, technical knowledge is required to apply logic, mark some components as optional, learn to troubleshoot and report errors. All in all, while it can be rated 8/10 for ease of use due to the initial setup, support and maintenance require sound knowledge and experience.
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Buyer, North America Mid Market Company
Apr 28, 2023
Review 4: I recently had the opportunity to experience Pega Platform as an RPA solution for our needs and I rate it 8/10 based on its support for futuristic use cases and ease of use. The platform quickly and reliably processes concrete and complex flows without sacrificing readability and simplicity. I find the platforms workflow configuration feature to be excellent as it allows us to dress different customer requirements using a single platform. The platforms user interface is friendly, informative and does well in guiding users to configure the processes. I found the deployment stages a bit tiring, but I was fixed with a couple of preloaded saves that can be used to deploy processes quickly. Though the platform is feature-rich and quite intuitive, there are some areas that need improvement. The platforms data import methodologies could have been more flexible to provide better integrated support with existing third-party systems. Additionally, there could have been more guidance during the initial deployment stages. Nevertheless, I rate the Pega Platform 8/10 based on its support for futuristic use cases and ease of use.
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Buyer, UK Company
Apr 28, 2023
'#4: We have been working with the Pega Robotic Process Automation (RPA) Solution for a while now, mostly to automate manual customer operations. The software has been effective in allowing us to streamline our customer interactions, improving our customer service experience. The user friendly interface of the software is easy to learn and the customer service staff have been incredibly helpful in resolving our queries.
Still, there have been some issues with the system, such as troubleshooting being a difficult process and the scripts needing to be manually written. Additionally, the cost of ownership of Pega is higher than other RPA solutions in the market.
Despite these drawbacks, the Pega RPA Solution has been instrumental in providing good customer service to our customers. We rate it 7/10 and recommend it to organizations that are looking for an RPA Solution to automate customer service processes.
Rating: 7/10'
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Buyer, UK Mid Market Company
Apr 27, 2023
'For our organization, finding the reliable Robotic Process Automation (RPA) software solution was a challenge. We had certain specific requirements which we felt might not be fulfilled by any vendor in the market. Thankfully, we came across Pega Platform’s RPA and decided to give it a try. I am glad to say that it has exceeded our expectations.
The product’s capabilities are incredible. It works great with our existing systems and processes, requires minimal manual intervention and ensures reliable results. What’s more, it is future-proof and can support upcoming technologies like Artificial Intelligence and Machine Learning. Consequently, I would give this product a 5/5 rating.
Interoperability and integration with other technologies have been great. We have been able to set up the system across several applications with ease and enable error-free communication and exchange of data. The UI also looks great and is quite simple to use, leading to minimal learning curves and training needs.
Customer service and technical assistance have also been great. The vendor has provided detailed information and step-by-step instructions when we had doubts. They have even helped us out in troubleshooting the system and configuring it for our needs.
Overall, Pega Platform’s RPA solution is the perfect choice for us. I would highly recommend this to anyone who is looking for a robust, useful and reliable RPA software solution. I believe it will benefit any company in terms of improving their operations and cutting cost. I rate this product a 5/5.'
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Buyer, Asia Pacific Company
Apr 27, 2023
Review 5 : At our research and development division, we opted to use the Pega Platform for Robotic Process Automation (RPA) and weve been highly satisfied with it. The simple drag-and-drop interface makes building automation solutions a breeze, and the robust programming language helps us automate complex tasks without any difficulty. Moreover, the native security features make it a great choice for those who need to protect their data. The cost of the software may be steep, but considering the value for money and its pro-active monitor and alert features weve certainly seen the cost savings over time. In short, Pega Platform has definitely been a great asset to us, and were looking forward to future use cases.Rating : 4.5/5
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Buyer, Asia Pacific Mid Market Company
Apr 27, 2023
'#2: Pega Robotic Process Automation (RPA) Solution has been a great help to our organization in automating our customer service processes. With Pega’s user-friendly tools, our customer service experience has improved drastically. We are able to dedicate more resources to other areas, since we no longer have to rely on manual processing of customer requests.
However, we found it difficult to troubleshoot some issues and queries, as the system is somewhat complex and the troubleshooting process doesn’t have clear instructions. The customer service staff have been reliable and helpful, but the learning curve did take some time to master. On top of that, the cost of ownership is relatively high and it’s more than what we expected when comparing it to other RPA solutions.
Overall, despite the drawbacks, Pega’s RPA Solution has proven to be worth it for our organization as it has allowed us to streamline customer interactions and significantly reduce manual labour.
Rating: 7/10'
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Buyer, UK Company
Apr 26, 2023
Having used Pega Platforms Robotic Process Automation (RPA) software for a few months now, I can safely say that the overall deployment experience and support were quite disappointing. Although the product appears useful on paper, the real-life experience falls short of the expectations. From the supports point of view, they do not offer comprehensive assistance and it takes them longer than normal to respond. Therefore, I would rate the deployment support on this product an average of 2/5 stars. Moreover, when it comes to the products USP, I find that it surely has a few features and capabilities that are helpful, but it does not deliver on its idea of easy to use for everyday tasks. Needless to say, I had to search for tutorials to do things that I thought the product should have been able to do itself. This is a major downside and I would rate the USP of this product a maximum of 3/5 stars. Overall, the Pega Platforms Robotic Process Automation (RPA) software falls short during the deployment and does not back up its USP with actual deliverables. Therefore, I would suggest for them to focus more on creating a smoother deployment experience and improving the support system, which would possibly enhance the user experience of the product.
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Buyer, SME Company
Apr 26, 2023
Review #3 I recently started using the Pega Platform Robotic Process Automation software to automate various tasks at my company, and I must say that - overall - Im very happy with the results. It provides an incredibly user-friendly experience, and setup and customization are incredibly simple. I rate the ease of use - 4.5/5. The product vision and features are also quite impressive, allowing us to achieve more with less time and effort. I rate the product vision and features - 4.5/5. Highly recommended for anyone looking to optimize their workflow and automate tedious tasks.
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Buyer, North America Mid Market Company
Apr 26, 2023
All in all, Im quite pleased with what Pegas RPA Software offering has to offer and feel like its a great fit for our enterprise. Its reliability, flexibility and customer support made the entire experience smooth and hassle free. The only real downside is the pricing, which still seems steep. Id rate the overall product offering 4.4/5 stars.
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Buyer, UK Mid Market Company
Apr 25, 2023
That said, the pricing structure isnt cheap and can be seen as expensive from a return-on-investment (ROI) perspective. Fortunately, Pega offers various tools and packages to make the product work with your budget without compromising on its effectiveness. Id rate the pricing 3.5/5.
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Buyer, Europe Company
Apr 25, 2023
Review #3 We have been working with PEGAs Robotic Process Automation (RPA) software for some time now, and we must say it has been a great solution for our clients. The product vision is concise and well defined, and the features are well aligned with the product vision. Moreover, the customer service has been excellent, which is why we are so satisfied with this product. The process automation offered by the software is very intuitive and it works on both standard and customized applications. It is also able to easily integrate with many third-party systems, making it an effective automation platform. Furthermore, the softwares ability to accurately navigate through applications, databases and other systems is remarkable, making it accurate and reliable. To sum up, PEGAs RPA platform has certainly met our expectations. It is well-equipped with features that are ideal for process automation and the customer service is friendly and quick to respond. We would rate the product 8 out of 10 as our experience with it has been satisfactory.
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Buyer, North America Mid Market Company
Apr 25, 2023
Review 2: I am a huge fan of Pega and their RPA software. Ive been using it for a few years now have been very satisfied with their product vision and features. The product is highly innovative and can easily integrate with a multitude of different systems, and is especially adept at integrating with modern AI and robotic systems. The product is also very easy to use, enabling us to get up and running quickly and efficiently. The customer success team is also outstanding. They have been incredibly helpful and patient, providing detailed guidance and support when needed. Im especially pleased with their quick response times and how they are able to walk us step by step through our onboarding process. Overall, Im very satisfied with the Pega Platform and its features. It has certainly made a huge difference to our automation process and has enabled us to keep up with the ever-evolving technologies. Rating: 9/10
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Buyer, Asia Pacific Company
Apr 24, 2023
Grade: B During our engagement with the Pegarobotic Process Automation (RPA) Software, I was quite pleased with the overall results. We were able to successfully integrate the platform within our operations and see an immediate improvement in performance and efficiency. The user-friendly dashboards made it easy to manage the automation while unlocking insights and identifying potential issues. However, I was a bit disappointed with the overall innovation of the platform. While I must give credit to the team for updating the system regularly, I believe the platform is in need of more next-generation technology to compete with the other platforms in the market. Furthermore, despite the platform providing us with intelligent insights for process improvement, the overall performance needs to be enhanced to make the platform more competitive.
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Buyer, UK Company
Apr 24, 2023
In terms of the cost of ownership, Pegas RPA technology is pretty competitively priced which helps make it a good option for any organization considering a robotic process automation platform. We have found that the software is a cost-effective solution that provides an immediate return on investment. We have also benefited from its scalability which allows us to add more bots to our system as needed without incurring much additional costs. Overall, the software has been able to provide us great value for money. I would rate its cost of ownership at 4.5/5. Review 3: Interoperability and Integration
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Buyer, Asia Pacific Mid Market Company
Apr 24, 2023
Review 3: Ive been using Pega as my RPA solution for a while now and I am very pleased. It has revolutionized the way I automate my processes. The versatility and scalability of the platform are outstanding. Using the drag and drop feature, I am able to quickly get up to speed. On top of that, the cost for licensing and support is quite low. The fees for maintenance, upgrades and other services are also quite reasonable. The customer support team is also great. They are very knowledgeable and respond to my inquiries promptly. The only downside I can think of is that the automation, while good, could use some improvements. Also, the user-friendliness of the system could be better. Rating: 8/10. All in all, Pega is a great RPA solution, offering excellent value for money and an efficient cost of ownership. Its perfect for industry veterans and novices alike.
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Buyer, UK Company
Apr 23, 2023
4) Performance and Usability: I can confidently say that the performance of PEGAs RPA software is excellent. Their robotic process automation solution is very easy to use and deploy,making it perfect for organizations of any level. As an added bonus, the user interface is intuitive, making the learning curve of the product much less steep. I rate the performance and usability of the software 8/10.
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Buyer, Asia Pacific Company
Apr 23, 2023
As an industry veteran, Im always on the lookout for new technologies that can help streamline and improve my workflow. Recently, I tried out Pega Platform as an automated robotic process automation (RPA) software and I have to say, I am impressed. At its core, Pega Platform offers powerful tools and features that will drastically reduce your manual labour costs. I particularly appreciate its intuitive user interface, which allows me to automate and control my workflow. Whats more, Pega Platform seamlessly integrates with many third-party software and services, enabling me to easily collaborate with other teams or customize my workflow. Another thing I admire about Pega Platform is its product vision. It appears that the company behind this product has a clear vision and goal, which makes me confident in its future prospects. As someone who has been in the industry for decades, this type of foresight and commitment to delivering a great product can make all the difference. Finally, I have to mention its interoperability. Pega Platform makes it amazingly simple to integrate legacy systems, which can save the company a significant amount of time and money. I could launch new systems faster than ever before and take advantage of the latest automation technology. Overall, I think this RPA software from Pega is an excellent product with great potential. Im giving it an 8/10 for its intuitive user interface, product vision, and interoperability. Highly recommended for anyone looking for an automated robotic process automation software!
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Buyer, UK Company
Apr 23, 2023
5. Pega Platforms Robotic Process Automation software offering may be a good choice for organizations just getting started with process automation. The platform is set up with pre-defined workflow templates and only requires limited setup, so it can be up and running quickly. However, this also limits the platforms usefulness and scalability. As an Account Executive, I must be honest about the limited features and lack of customization options of Pega Platforms Robotic Process Automation software. I rate this offering 3/10.
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Buyer, Asia Pacific Mid Market Company
Apr 23, 2023
Pega Platform for Robotic Process Automation (RPA) Review 5 We recently started using the Pega Platform for Robotic Process Automation (RPA). During this time, we found this system to provide a viable way to automate time-consuming manual processes. The Pega Platform allowed us to map and configure intricate rules easily and quickly. We were also impressed with its robust capabilities and performance. Automated processes can be ran quickly and accurately and the systems extensibility allowed us to scale our operations with ease. This has enabled us to save time, consolidate costs and focus on core activities that help drive the business forward. Overall, Id rate the overall performance of the Pega Platform for Robotic Process Automation (RPA) a 5/5. It is an effective, easy-to-install system that provides us with exactly what we need to streamline our processes.
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Buyer, North America Mid Market Company
Apr 23, 2023
Review 5: I recently had the chance to evaluate Pegas Robotic Process Automation (RPA) Software and was highly impressed with what I saw. The software was incredibly straightforward to use, with tutorials that clearly explain every step of the process. What I really appreciate about Pega is that their software is designed for easy use by people with a range of technical abilities; anyone from complete novices to experienced developers can use it to create accurate and efficient automatic processes. The level of innovation that Pega have built into their software is also impressive. Advanced features like AI and ML have been seamlessly integrated into the package, allowing us to create highly-intelligent automated processes. Weve been able to extend our reach beyond traditional automation scenarios, and our automations have become even more accurate and responsive. I was also really pleased with the comprehensive reporting capabilities, which make it very convenient to analyse and track our automation strategies. Overall, Im really pleased with Pegas Robotic Process Automation (RPA) Software. Its definitely one of the most advanced packages available in the market and it delivers impressive results. Id happily rate Pega as a 9.5/10 for its high-quality software and innovative features.
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Buyer, Europe Company
Apr 22, 2023
'2. Review of Pega Robotic Process Automation (RPA) Software
I have been using Pega's Robotic Process Automation (RPA) software for some time, and I must say that the experience has been quite good. The system is a great way for us to save time and money on our routine tasks.
The system is very robust in terms of interoperability and integration. We have had success in connecting it with our existing business process management system, which has been a great way to automate lead qualification and document processing. Furthermore, the system offers a comprehensive value for money as it can be operated with a minimal cost and technical expertise.
On the downside, the system’s visual analytics can be somewhat complex and requires time to get used to. Moreover, the customer support team could do with some further training and experience. That being said, their responsiveness has been top-notch and they have generally been able to resolve our queries in a timely manner.
All-in-all, Pega Robotic Process Automation (RPA) Software is a great option for those looking for cost-effective and efficient automation solutions. Rating: 6/10'
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Buyer, SME Company
Apr 22, 2023
I strongly recommend PEGA Platforms Robotics Process Automation (RPA) Software to other procurement managers looking to automate their processes. Ive been using the software for the past few months, and Ive found it to be quite useful for our automation needs. It helps us automate complex tasks and makes it simpler to manage our processes. I especially love the drag-and-drop feature of the software. It makes it very simple to create automated processes by simply dragging and dropping icons on the software. The GUI is modern and easy to understand, which is another plus. Moreover, I particularly noticed the next-gen technology it used to create the automatic processes. It was quite impressive and enabled us to automate many manual processes with ease. Overall, I must say I am quite impressed with PEGA Platforms Robotic Process Automation (RPA) Software. It is quite innovative and has a great user experience. I would definitely give it a 4.5 out of 5 in terms of overall innovation and use of next generation technology, and a 4.75 out of 5 in terms of ease of use. 3rd Review
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Buyer, Europe Company
Apr 22, 2023
Ive been using the Pega Platform for some time now and Ive come to appreciate what it has to offer. Its a powerful Robotic Process Automation (RPA) software that really helps to streamline tedious, manual tasks and transforms what used to take me days into something that might take me just a few hours. Despite this, my overall experience is a bit of a mixed one. When it comes to integration, the platform can be very challenging to work with. Getting two systems to "talk" to each other is a real challenge, and it can take days if not weeks to get everything functioning properly. Additionally, the Ease of use is a bit of a skewed one. Once everything is setup, the platform is quite intuitive and straightforward, but getting that far often requires a lot of time and effort. All in all, I give the Pega Platform a 6/10. It is a great RPA software, but I do feel that the issues it has with interoperability and setup limit its potential.
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Buyer, UK Company
Apr 21, 2023
3) Interoperability and Integration: Their integration capabilities are very easy to use, which allows me to quickly integrate all my systems with minimal effort. The integration of the software into other platforms has been tested and validated to ensure it was successful in automating end-to-end processes without disruption. The interoperability and integration of the software into other platforms is a great feature and I give PEGA a 10/10 for this offering.
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Buyer, North America SME Company
Apr 21, 2023
The customer support team at Pega is truly remarkable, which lends a lot to the products reliability. Their support staff is always available, with hands-on guidance and advice every step of the way. They even assisted us in our continued learning of the product and its nuances. Id rate their customer support 5/5.
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Buyer, Europe Company
Apr 20, 2023
Review 1: I recently had the pleasure of using Pega Platforms Robotic Process Automation (RPA) software offerings and must say I am thoroughly impressed. The product vision is clear and my business unit benefited greatly from the workflow automation capabilities. The product was easy to set up and use, and everything from installation to use of the software was flawless. It saved us a lot of time and effort because the pre-configured robot process automation tasks could be quickly customized for our own business needs. The product features are top-notch, and the value for money is exceptional. It was able to perform tasks with incredible accuracy and very minimal human intervention. I was very pleased to see the set up time was drastically reduced. Also, the analytic capabilities are very useful and gave us insights into areas for improvements and other potential opportunities. Overall, I highly recommend Pega Platforms RPA software offerings and rate it a 5/5. It is an effective tool that enables my business unit to save time and money while achieving results with accuracy and speed.
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Buyer, UK Company
Apr 19, 2023
. Review 1: Ive been working with Pegas Robotic Process Automation (RPA) Software and am pleased with the results. The software is intuitive and easy to use. It has enabled us to automate a wide variety of processes with minimal effort. The technology is sophisticated yet straightforward, and allows us to quickly and efficiently create automated processes for a large number of complex use cases. We have been able to use the software to streamline operations, reduce manual effort, and provide our employees with more time to focus on higher-value tasks. Im impressed by the level of innovation that Pega has brought to the automation space. The drag-and-drop system allows us to quickly create automation scripts without any coding experience, while advanced features like artificial intelligence (AI) and machine learning (ML) open up a world of possibilities. Weve been able to extend our reach beyond traditional automation scenarios and use AI and ML to develop automations with even greater accuracy and versatility. Im also really pleased with the advanced reporting features that Pega has included, which provide us with a comprehensive view of our automation processes. Overall, Im incredibly impressed by the sophistication, accuracy, and flexibility of Pegas Robotic Process Automation (RPA) Software. Its definitely an innovator in the automation space, and will no doubt provide us with a number of new opportunities to streamline our operations and increase efficiency. I would confidently give Pega an 8/10 for its ingenious RPA offering.
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Buyer, North America Mid Market Company
Apr 18, 2023
Review 5 – Neutral (Rating 3/5) I recently purchased Pega Platforms Robotic Process Automation Software for my small business and have to say that overall my experience has been quite average. This product provides some useful functionalities and its price is quite reasonable. But the user-interface is quite convoluted and hard to understand. One can easily get lost in the softwares extensive menus and functions. The product delivers its use cases but it could be improved in terms of usability. However, despite its shortcomings, I found it useful for my organization and it is worth what I paid for it.
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Buyer, Asia Pacific Company
Apr 18, 2023
Review 4 - Customer Service Rating: 9/10 I recently had the chance to use PEGA PLATFORMs Robotic Process Automation (RPA) software and am more than satisfied with the customer service I received from them. The team was always available to answer questions and provide helpful advice and guidance. The customer service reps were very patient and accommodating and would go out of their way to answer all my questions no matter how specific or technical. They also provided great tips and tricks to enable me to use the software efficiently and increase its personalization. I am confident in saying PEGA PLATFORMs customer service is one of the best in the industry. They always go the extra mile to ensure you get the best experience out of their software.
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Buyer, UK Company
Apr 18, 2023
As an engineering manager, I can wholeheartedly recommend Pega Platforms Robotic Process Automation (RPA) Software. The RPA software allows us to automate manual processes and simplifies complex tasks, making our work more efficient. The team constantly keeps up with the latest trends and provides us with the newest tools to make sure our software is up to date. The customer service of this company is beyond reproach. The team promptly answers all inquiries and provides us with a solution. The team is always available to help and can answer all queries in a timely manner. Moreover, the innovative technology of their software enables us to enter the era of automation. The software is capable of integrating various systems and processes, allowing us to connect with other software, automated tasks, and improved operational excellence. To summarize, I rate Pega Platforms RPA Software 5 out of 5 for its cutting edge technology, reliable customer service, and improved operational excellence.
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Buyer, North America Mid Market Company
Apr 17, 2023
'Review 2
I would strongly recommend Pega Platform’s Robotic Process Automation (RPA) software offerings. Our team has dramatically improved efficiency thanks to the software. Every task can be easily automated to help households and businesses save time and money.
I am particularly impressed with the software’s ease of use. Our employees find it easy to use and didn’t even need any technical expertise. We’re also taking advantage of the amazing product vision that Pega Platform has put forward. This ensures business operation processes can be automated without compromising any data integrity or accuracy.
The product features also enable companies to create automated processes such as form builders and rule builders. These tools have allowed our personnel to be more productive and we have seen an increase in efficiency and cost savings.
Overall, I am extremely satisfied with Pega Platform’s Robotic Process Automation (RPA) software offerings. It is easy to use, features powerful automation capabilities, and provides amazing product features. I rate the product five out of five.'
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Buyer, UK Company
Apr 17, 2023
'I recently procured my company's software for robotic process automation from Pega, and it runs on the company's Pega Platform. Overall, I have been thoroughly impressed by their offerings of next generation technology, easy onboarding and cost of ownership.
The Pega Platform was simple to get up and running, which greatly reduced the onboarding time and costs associated with other competitors' products. It was also easy to use, making the transition smooth and efficient.
The best part of the Pega Platform is the use of the next generation technology. Our robotic process automations (RPAs) now have the ability to properly handle multiple automations at once. This boosts our overall productivity, as well as the quality of work being done. It also enables us to handle complex tasks more efficiently, with the assurance that it was handled properly.
In terms of cost of ownership, the Pega Platform is quite competitive, with significantly lower license and per user cost than some of the other vendors out there. This really helped us keep our operational costs down, as well as remain competitive in the industry.
Overall, I'm impressed with the innovations and efficiencies that the Pega Platform has brought to our robotic process automation. The simple onboarding and cost of ownership, combined with the next generation technology, has really pushed our production to the next level. I'd definitely recommend the Pega Platform to anyone in the market for robotic process automation. 9/10'
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Buyer, North America SME Company
Apr 16, 2023
Review 2 Were a large international business and recently began using Pega Platforms Robotic Process Automation. The results have been incredible. One of the main benefits of the platform is its robust platform. Its automated workflows have enabled our business to streamline processes—a major advantage when it comes to cutting down costs. But more importantly, its intuitive design has enabled teams to quickly build to suit their needs. Ive also found Pegas AI capability to be incredibly impressive. The predictive analytics and AI models allow us to automate decision-making processes to improve performance. This has been a great help to our teams, who can now take the data and use it to create better strategies. The user experience has also been excellent so far. Pegas customer service is prompt and reliable and their customer service has made the onboarding process that much smoother. Overall, Id give Pega Platform a 9/10 for robust features, and user experience.
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Buyer, North America Mid Market Company
Apr 16, 2023
'I’ve been using the Pega Platform Robotic Process Automation software for about a year now, and I can confidently say that it has made running my business much easier and more efficient. The software's interoperability and integration with other systems is a major plus when it comes to managing my operations. It's also quite user-friendly which makes working with it smooth. Aside from the software's features, their customer service team has always been a great help to me. Whether it be helping me set up new systems or resolving any issues that I might have with the software, they have been quick to respond and provide great customer service, earning them a perfect rating of 10/10.'
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Buyer, North America SME Company
Apr 16, 2023
I am impressed with the pristine level of automation that has been provided to us through Pega Platforms Robotic Process Automation (RPA) software solution. This technology has enabled us to identify and eliminate redundant and manual elements while at the same time optimizing the existing processes with automation. The Enhanced AI and NLP capabilities have been particularly useful. These have enabled us to identify and execute tasks with minimal human involvement and intervention. This technology helps us make real-time decisions efficiently, optimally and cost-effectively. Furthermore, it helps us scale the software by applying rules across multiple business units. For futuristic use cases and innovative deployment of RPA technology, I recommend Pega Platforms RPA software. It has enabled us to gain significant cost savings and improved productivity from operations. I rate this softwares offerings 8.7/10.
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Buyer, Asia Pacific Mid Market Company
Apr 15, 2023
4. The Pega Platforms Robotic Process Automation (RPA) Software product range is something that has left us impressed. Having used their product since its inception, I can assure you that they have far excelled our expectations. The range of options available on their product has been diverse and addressed a multitude of cases. From providing the users with integration of different tools and applications within the same software to enabling them to witness immense reduction in errors and increase in productivity- this product is indeed setting a gold standard for the industry. The product vision behind their RPA Software solution is unique and thought-provoking. Their mission is to make life simpler for the users and that is evident in the features within their product. Although the technical support could be an area of improvement, they have made sure they respond to our queries on time and have been monitoring software bugs. In summary, I rate Pega Platforms RPA Software offerings 4/5.
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Buyer, North America Mid Market Company
Apr 15, 2023
Review 1 I have had the pleasure of using the Pega Platform for Robotic Process Automation for one of my companys large subsidiaries. So far, Im very impressed. We have seen significant improvements in the capabilities and cost-effectiveness of certain processes. For instance, the drag-and-drop feature to create workflows has enabled one of our departments to speed up its daily tasks by 20%. The process is easier, more efficient and still secure. And Pegas intuitive platform boasts a wide array of features which are constantly being updated and improved. Pegas vision for wearable technology was also incredibly impressive. Our teams were able to leverage various Pega tools to create an AI driven process that could maintain performance even when traffic levels fluctuate. The ease of use of the platform ensures that our teams were able to learn and develop successful strategies at a faster rate. More importantly, the customer support is top notch. They provide sterling service which has made the onboarding process that much smoother. I would happily rate the Pega Platform as 8/10 for its features, ease of use and customer support.
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Buyer, UK Mid Market Company
Apr 14, 2023
I recently tried out the Pega Robotic Process Automation (RPA) software offering and I must say, the product innovation left me nothing short of impressed. With superior features such as an intuitive graphical interface and sophisticated options for bot workflow deployment, businesses can look forward to speed, accuracy, and efficiency when it comes to robotic automation solutions. Where their product innovation excels, the same can be said of their use cases. Companies are able to apply cognitive automation solutions to streamline customer and partner interactions with end-to-end process integration and automation. The scalability and security features really serve to provide users with a comprehensive and reliable robotic process automation solution. My team was greatly satisfied with their experience using the Pega RPA Software offering. It blended in seamlessly with our existing infrastructure and was easy to get running quickly. We were also bombarded with exemplary customer service during our trial run, making it even easier to choose this RPA software. All in all, I give it a 4.7 out of 5 stars for product innovation, use cases and customer service.
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Buyer, Asia Pacific Company
Apr 14, 2023
4 Im a small business owner, and I just recently purchased the Pega Platform RPA. On the whole, Im pleased with my purchase, as Im able to automate common tasks without much effort. I love that it supports futuristic use cases and integrates with existing tools, which makes life easier. However, I have experienced a few issues with interoperability, so thats something to keep in mind. All in all, the product is great and provides a lot of value to my business. Id rate it 8/10.
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Buyer, UK Company
Apr 14, 2023
#Review 1 As a successful woman leader with a history of strong customer-focused business operations, I take pride in the ability to create a comprehensive solution that serves the customers needs with passion, dedication and operational excellence. That is why I am writing this review about PEGA Platforms Robotic Process Automation (RPA) Software. My experience with this platform has been nothing short of amazing. From the ease of integration to the functionality and versatility of the software, it is one of the most efficient tools in my kit. As someone who is rooted in modern technology, I can honestly say that this software has enabled my organization to optimize and automate business processes at unprecedented levels. Moreover, the excellence in customer service that I have come to expect from PEGA Platform has been nothing short of remarkable. The staff is extremely prompt and helpful, providing me with the insights I need to utilize the software to its fullest potential. In summary, I would rate PEGA Platforms Robotic Process Automation (RPA) Software as an extremely positive experience due to its incredible next-generation technology and excellent customer service.
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Buyer, Asia Pacific Company
Apr 14, 2023
Review 5: I can confidently say that Im nothing but satisfied with the amazing features of Pega Platform. This software is highly secure and dependable, which is ideal for our automated process in my conglomerate. It also promised excellent interoperability and integration. This makes it easier to move from different systems to this software. The customer experience of this software is top-notch. We have been able to provide customer and supplier-facing transactions, which has resulted in impressive loyalty ratings. In addition, Pega Platform is highly adaptive and is ready to support upcoming tech trends. It is well-equipped to drive the robotics industry. It also manages the requests of our stakeholders who demand unified automation systems. I would ultimately rate Pega Platform 8.5/10 for its simplicity, reliability and ability to streamline operations for my organization.
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Buyer, Asia Pacific Mid Market Company
Apr 12, 2023
As an engineering manager for a large multinational corporation, I have been overseeing our use of PEGA Platforms Robotic Process Automation (RPA) Software for over 12 months now. As with any automation project, I knew that selecting the right automation RPA product was critical, and I am glad to say I made the correct choice in selecting PEGA Platforms offering. From the start, I was impressed with the products reliability and effectiveness. It barely ever malfunctions, and the pre-built components allow us to set up a process quickly. Furthermore, the software allows us to easily scale up or down as our automation requirements change. We could not be more satisfied with the results. Moreover, PEGA Platforms RPA has enabled us to use some very innovative use cases. With its support for Machine Learning, we have been able to streamline some of our robotic process optimization tasks. Given that automation is one of the cornerstones of modern business, we are confident that PEGA Platforms RPA will continue to be a leader in this space. The cost of ownership is also on point. The prices are competitive when compared to other RPA offerings on the market. Overall, it has been a smart move for us to invest in PEGA Platforms RPA software. Rating: 9/10. Review 3
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Buyer, Asia Pacific Company
Apr 11, 2023
Review 5: I have been using Pega platform for my robotic process automation needs for a few weeks now and Im quite pleased. The drag and drop feature is easy to use and I have been able to automate most of my processes quickly and efficiently. The value for money is excellent. The cost of licensing is quite low compared to competitors and the subscription cost for support is also quite reasonable. As for the cost of ownership, the fees for maintenance, upgrades and other services are also quite affordable. The customer support team is also great. They are knowledgeable and always respond to my inquiries in a timely manner. The only downside I can think of is the automation, which could use some improvement, as it can be quite slow at times. Rating: 7/10. All in all, Pega is a great RPA solution for industry veterans and novices alike. The cost is quite competitive and the security features are top-notch.
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Buyer, Europe Company
Apr 10, 2023
Review 4 Were a relatively large international business, and recently switched to Pega Platform for Robotic Process Automations. So far, its been financially rewarding for us. Pegas platform is comprehensive, intuitive, and efficient. The drag-and-drop feature enables our teams to quickly complete tasks and own the data management process. We have also found their AI capabilities to be remarkable and have leveraged it to create strategies more accurately. Additionally, the platform boasts a wide range of features which enable us to tailor the workflow to our needs and use it to streamline processes. Furthermore, the customer support team are always on hand to provide timely support. All in all, I would rate Pega Platform a 9/10 for its features, AI capabilities and customer support.
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Buyer, North America Mid Market Company
Apr 10, 2023
Grade: B+ Our experience with the Pegarobotic Process Automation (RPA) Software has been mostly positive. We have been able to benefit from the easy-to-use platform and integrate it within our operations. The automation has allowed us to make data-driven decisions and improve operations via increased efficiency. We have also seen a definite decrease in response times for customer service due to the implementation of the automation. Overall, the platform does have areas for improvement though. The innovation is admirable, with updates to the system regularly, yet I believe the platform should invest more in next-generation technologies. Nevertheless, I am pleased with our experience so far and I am confident that with further investment, the platform could become a leader in the market.
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Buyer, UK Company
Apr 10, 2023
'We recently on-boarded the Pega Platform RPA solution for automating our workflow processes. We found their product vision to be quite innovative. Their product features are efficient and it is quite user friendly. They have a wide range of apps and technology that really help streamline the processes in our company, enabling us to quickly and securely carry out complex tasks that have otherwise delayed customer services.
However, the customer service we have experienced so far has been suboptimal. The customer service team lacks the drive to push out resolution quickly and have very poor communication standards. We often have to follow-up several times before they manage to respond. Rating- 2.5/5'
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Buyer, North America SME Company
Apr 10, 2023
#Review 3 As a successful and experienced woman leader with a history of exceptional customer service, I am thrilled to write this review about PEGA Platforms Robotic Process Automation (RPA) Software, a truly innovative platform that is revolutionizing business processes in the most efficient way. Firstly, the software is extremely easy to use and it is a great tool for optimizing business operations. There are so many great features, such as the automation of manual processes and the integration of new data sources in order to save time, resources and money. Moreover, I have found that the softwares AI capabilities have enabled me to make better decisions based on the data at hand. Furthermore, the customer service experience of the PEGA Platform team has been above and beyond what I expected. From quick response times to helpful tutorials, the team has made sure that my organizations transition to this software was as smooth as possible. All in all, I would rate PEGA Platforms Robotic Process Automation (RPA) Software as an excellent innovation in the world of automation. Its ease of use and great customer service make it a must for any organization looking to automate their business processes.
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Buyer, North America Mid Market Company
Apr 10, 2023
5. Deployment Support: I had the unfortunate experience of installing the software, and I must say that the deployment support was somewhat lacking. In order to ensure a successful setup, one needs reliable support which the company failed to provide. The process of navigating the deployment was tiresome and difficult, and required multiple attempts. We ultimately managed to overcome the challenges, but it certainly was not a pleasant experience. As a VP of operations, I cannot in good conscience rate this process any higher than a 2/5.
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Buyer, North America Mid Market Company
Apr 09, 2023
Review 4 Support System The level of support is both impressive and unimpressive for Pega Platform. Initial setup is supported well whether virtually or on-site, but the same level of responsiveness cant be said for production level and higher. Documentation is comprehensive but sometimes seems to be written for the IT and administrative folks rather than for the users. Online help articles, request forms, notifications from the product team, and of course the forums provide some help, but not a lot of people are actually active in the Q&A forums. All in all, the support system needs an overall improvement in order to be rated higher than 6/10.
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Buyer, UK Mid Market Company
Apr 09, 2023
'Pega Platform's RPA Software – 5 Star Review
I’ve been running a small business for a few years now and recently I had to find a better way to automate parts of my workflow. After researching the different options available, I decided to try out Pega Platform's Robotic Process Automation Software as a more affordable alternative to more costly automation services. Let me tell you – it has been a game changer.
For starters, the customer service I received was amazing. Any questions or concerns I had were immediately addressed by knowledgeable professionals. By the time I was up and running, I felt like I really understood the platform and its features. This was extremely helpful in helping me get the most out of the software.
The software’s ease of use has been a lifesaver for my small business. Every feature and setting can be managed with a few clicks of my mouse. And the software is constantly being updated with relevant Artificial Intelligence (AI) features, so every day I feel a little bit safer and more productive, as I’m able to automate more and more of my business processes with the help of the AI.
Overall, I’ve been more than satisfied with the quality of the product, not to mention its affordability. I’d definitely recommend the software to any small business owner who wants to automate parts of their workflow. 5 out of 5 stars!'
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Buyer, North America Mid Market Company
Apr 09, 2023
I recently adopted Pega Platforms Robotic Process Automation (RPA) Software for my company and I am absolutely thrilled with it. The RPA software provides us with automation of manual procedures and improved operational excellence. The software has been highly praised for its integration and scalability of robotic process automation software, which allows for automated and efficient tasks to be performed, resulting in increased productivity and decreased wasted time. Pega Platforms customer service is unparalleled. The customer service team goes above and beyond to ensure customers are satisfied with their services. Even if I come up with a slight issue, the team is quick to provide with a solution and address the issue. This level of customer service is truly extraordinary. The overall innovation of their technology is state-of-the-art. With the latest tools and technologies, Pega RPA offers a wide range of features. They are always in touch with the latest trends in the sector and their products are the epitome of next-generation technology. I rate my overall experience with Pega Platforms RPA Software a 5 out of 5. The software greatly simplified our processes and allowed us to become more efficient and agile. Moreover, the customer service is exceptional and the technology employed is at the cutting edge. All in all, I am highly satisfied.
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Buyer, UK Company
Apr 08, 2023
Review 5 - Ease of use Rating: 8/10 Ive been using PEGA PLATFORMs Robotic Process Automation (RPA) software for over 6 months now and I must admit its very easy to use. The detailed documentation that comes with the software was an invaluable resource for me in understanding the features of the software. Additionally, the user-friendly built-in features and menus made it really straightforward to understand and start using the software. Even its more advanced capabilities were not as intimidating to use as I had expected. Overall, I am very satisfied with the easiness of use of the PEGA PLATFORM software. It is packed with great features to automate processes and increase efficiency. I highly recommend it.
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Buyer, UK Company
Apr 08, 2023
'5. Review of Pega Robotic Process Automation (RPA) Software
As a supplier partner, I have had the pleasure of working with Pega’s Robotic Process Automation (RPA) software and I must say that I am quite pleased with the system. It has been incredibly helpful in streamlining our operations and making our services better.
The system is capable of seamless integration with our existing business process management system. This has been extremely useful as it has allowed us to automate manual tasks such as lead qualification, document processing, and copying data from one application to other. Furthermore, it requires very little in terms of programming or technical expertise, making it an accessible and advantageous tool for our business.
The system also provides impressive visual analytics for customer journey touchpoints. This has been great for our efforts to provide better customer experiences. Additionally, the pricing is quite feasible and the customer support team is also very good.
All-in-all, I am quite satisfied with Pega’s Robotic Process Automation (RPA) Software. I would highly recommend it to any supplier looking for a cost-effective and efficient automation solution. Rating: 7/10'
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Buyer, North America SME Company
Apr 06, 2023
Review 2 Having worked with Pega Platforms RPA software for a few months now, I can definitely say that their product is not up to the mark when it comes to supporting futuristic use cases. Im highly disappointed by the level of integrations that they offer, which do not go beyond basic automation tasks. Additionally, their customer support team is unresponsive and inefficient. I have even had to search online to find solutions to issues that they couldnt help me with. Furthermore, the UI of their automation software is not very intuitive, and it can be difficult to set up tasks that could have been done in a more efficient manner. Rating: 3/10
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Buyer, SME Company
Apr 05, 2023
Pega Platform used as RPA Software Review 2 As the Director of a multinational company, Im sometimes overwhelmed with the task of searching for an RPA product that provides the benefit of automation with a low total cost of ownership. Thats why I was so pleased when I landed on the Pega Platform. It has all the features I was looking for at a fraction of the price of other RPA products in the market, making it a downright steal. What blew me away most about the platform was its ease of implementation. The intuitive setup was easy to use, and I had the platform up and running in no time. Thankfully the feature set is deep and I was soon able to customize scripts to my exact needs, using the powerful graphical user interface. Ive seen some of the other RPA products out there and there really is no comparison; Pega Platform wins hands down when it comes to cost of ownership and affordability.
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Buyer, UK Mid Market Company
Apr 05, 2023
I have been using Pega Platforms Robotic Process Automation (RPA) Software for some time now and have been thoroughly impressed with its solutions. Using this software, our company has attained increased automation of manual processes, improved operational efficiency and greater productivity. What makes the experience even more remarkable is the exemplary customer service of this company. The team is extremely helpful and always available to help with any queries or issues. They are able to provide solutions quickly and make sure that the software can be used optimally. The software also employs the latest tools and technologies, providing us with the state-of-the-art features. The software enables automated tasks, seamless integration, and efficient and agile processes. To conclude, I am highly satisfied with Pega Platforms RPA Software and the customer service as well. I would rate this software 5 out of 5 for its cutting-edge technology, reliable customer service, and improved automation.
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Buyer, North America Mid Market Company
Apr 05, 2023
Use Case 1: Efficiency in Automation Rating: 4/5 stars I recently chose Pega Platforms Robotic Process Automation (RPA) Software and I am impressed with its efficiency in automating our existing processes. From mundane repetitive tasks such as data entry to complex real-time decision making activities, these tools help achieve profound results and drive greater efficiency. In particular, I appreciate how the software allows automation of processes that are too difficult to automate easily. This is especially useful for improving workforce utilization and increasing productivity. Furthermore, the scalability of the RPA makes it an ideal tool for managing large – scale activities. Use Case 2: Value for Money Rating: 5/5 stars When it comes to value for money, I believe Pega Platforms RPA software benefits greatly from its low up-front cost and its easy deployment. In addition, its ability to automate a wide array of activities helps keep costs low and maximize value. Furthermore, the softwares intuitive user interface makes it easy to work with, which reduces training and other associated costs. All in all, I think that the practicality of this RPA software makes it great value for money.
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Buyer, North America Mid Market Company
Apr 04, 2023
Review 3 - Ease of use Rating: 9/10 Ive been using PEGA PLATFORMs Robotic Process Automation (RPA) software for a few months now and can confidently say its one of, if not the easiest software to use. The learning curve with the software is fairly shallow since the instructions are very straightforward and easy to understand. I found the layout and menus of the software to be very intuitive and user-friendly. This allowed me to quickly understand and learn the softwares primary and advanced features. I was able to get up and running quickly with the software and have not encountered any major issues with its usage. All the features I have used have been great and I highly recommend PEGA PLATFORMs RPA software for anyone whos looking for an easy-to-use solution.
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Buyer, UK Company
Apr 04, 2023
Review 3 Pegas RPA Software is a great option for mid-market companies looking for an automated solution for their day-to-day tasks. It has a self-learning algorithm that helps the bots become more efficient over time. Additionally, the software allows for custom report building and the ability to tweak bots on a need-basis. One aspect that could be improved is the analytics and reporting options. The current options are quite limited and not very user friendly. It also takes some time to get used to the interface. Despite these issues, I would still rate the software 8/10. If you are looking for an automated solution that works out of the box, then Pegas RPA software is the way to go.
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Buyer, SME Company
Apr 04, 2023
with other platforms 1) Product vision: I have used Pegas Robotic Process Automation (RPA) software for a few months now and I must say that their product vision for this product is quite well-defined. Their motto “automate, not replace†really resonates with me as PEGA offers an innovative robotic process automation solution for reducing repetitive, manual tasks that require a minimal degree of judgement or decision-making. The software allows automation of both structured and unstructured processes and offers a wide array of features that allow you to streamline processes, reduce operational costs and improve organizational efficiency. Overall, I rate them 8/10 for the product vision they have set up.
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Buyer, UK Company
Apr 04, 2023
Ive been using the Pega Platform for some time now and I can say, without a doubt, that its a great RPA product. It reduces the amount of manual tasks that need to be completed, which leads to major increases in productivity. That being said, I do have some criticisms. In particular, I find that its integration capabilities are limited, as it can be quite challenging to get two systems to play nice together. Additionally, the platform isnt always the most user-friendly, as the setup process can be quite laborious and time consuming. All things considered, Id give the Pega Platform a 7.5/10. Its a powerful and impressive RPA software, but it would benefit from some tweaks when it comes to interoperability and ease of use.
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Buyer, North America Mid Market Company
Apr 03, 2023
Having tested Pega Platforms Robotic Process Automation (RPA) software over the past few months, I can confirm that the deployment support and product USP are quite poor. From my experience, I found the deployment process to be quite slow and I had to spend quite a bit of my time manually setting things up. Moreover, when I opened a support ticket, the response was far from satisfactory. Therefore, I find it hard to give the products deployment support anything higher than 2/5 stars. Then, I move on to the products USP – its ease of use. While it does have certain capabilities and features, I found overall usability to be quite tricky and I had to look up guides and tutorials to get going. This is quite not up to par and I would rate the USP of the product 3/5 stars. In conclusion, I would say that Pega Platforms Robotic Process Automation (RPA) software is not really the go-to choice, at least not right now. Id suggest the developers to focus on improving the deployment support as well as creating a more intuitive user experience. Only then will this product be worthwhile.
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Buyer, Europe Company
Apr 03, 2023
For Product Reliability: Overall, I find that Pega Platforms Robotic Process Automation (RPA) Software is rather unreliable. We have encountered multiple instances of error messages and bugs that have resulted in the process being disrupted. Additionally, the software has had several system outages in the past year, which have been difficult to resolve. We often have to contact support to help us restore the system to its original state, which is inconvenient and time-consuming. Moreover, their customer service is not always that helpful, leaving us frustrated. For these reasons, Im not happy with the reliability of this product, so Id give it a 2/5.
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Buyer, UK Company
Apr 02, 2023
Pega RPA Review 5 – Product Reliability I have found Pega Platforms Robotic Process Automation software quite reliable for my organization. It operates smoothly and doesnt skip a single beat in carrying out tasks. Our most complex processes have been automated in the shortest time possible and with little to no effort. Despite its effectiveness however, I cant ignore the occasional bugs and glitches weve encountered while using the software. Most of them were non-consequential, but they still were noteworthy. Final verdict: the software is reliable but could use some improvement. I would rate the softwares reliability at 7/10.
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Buyer, UK Company
Apr 01, 2023
3) Overall Rating: 5/5 Pegas Robotic Process Automation Software is top of the line. It is easy to use, intuitive and requires no coding knowledge. Additionally, it is packed full of amazing features such as AI-based automation, cognitive capabilities, and an automated platform which makes calculations and decisions. Their level of innovation and detail for the platform was especially impressive to me and was something that truly set them apart from their competitors. Needless to say, their software made automated processes incredibly easy to handle and helped our organization take it to the next level.
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Buyer, UK Mid Market Company
Apr 01, 2023
2. PEGA PLATFORMs Robotic Process Automation software has been a great resource for my team, that has eliminated the need for manual labor while still delivering excellent quality results. The software has saved us countless hours of manual maintenance, and has proven to be a valuable asset. The user interface is easy to understand and its simple to quickly initiate processes. The cost of ownership is also quite reasonable, compared to other automation software on the market. We have seen a marked increase in the efficiency of our operations, and the customer satisfaction rate has increased as a result. Im giving PEGAs Platform an A+ for its user experience and cost of ownership.
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Buyer, North America Mid Market Company
Apr 01, 2023
'3) After a lot of research, we decided to go with Pega Platform's robotic process automation (RPA) Software offerings for our team. We have been very pleased with the product, being able to complete our processes more efficiently in less time. However, when it comes to customer service, we have had mixed experiences. The customer service reps we spoke to have been quite friendly, but not really helpful in solving our queries. As for interoperability and integration with other systems, we are hopeful that this works out well. Overall, we give it a rating of 6/10.'
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Buyer, UK Company
Mar 31, 2023
'Pega Platform’s RPA Software:
I came across Pega Platform’s RPA Software while exploring a range of options for my business. It seemed like the perfect fit for my needs, and I must say that the investment was worth it. The cost-benefits were instantly evident.
The customer service that was offered was great. They provided prompt and careful attention that proved to be invaluable. Due to their guidance and support, setting up the platform was not nearly as daunting as I had expected.
The video tutorials have so far been extremely helpful. There have been instances where tasks have become too complex for me, however these have all been addressed thanks to the clear and concise guidance I have received. I would rate the software 8/10.'
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Buyer, North America Mid Market Company
Mar 31, 2023
3 I recently implemented Pega Platforms Robotic Process Automation (RPA) software in my business and Im glad to say, Im very pleased with the results. The software was incredibly intuitive and I was quickly able to get up to speed with the user interface, regardless of my technical expertise. Pegas RPA software also made use of the latest technology, allowing us to automate mundane tasks without having to manually input data. This improved our productivity and efficiency, ultimately allowing us to take on more projects. However, I did experience a few issues when it came to customizing the software. I found this process to be quite difficult and time consuming. However, this could be attributed to the highly detailed architecture of the software. Overall, Im giving Pega Platforms Robotic Process Automation (RPA) software a rating of 3.75 out of 5 stars due to its ease of use, advanced and innovative features and high levels of automation.
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Buyer, North America SME Company
Mar 31, 2023
Ive been using Pegas Robotic Process Automation (RPA) software for a while now and Im pretty satisfied with its performance. The software does a good job of automating multiple processes and tasks, eliminating the need for manual labor for certain tasks. Another plus is the customer service. Whenever Ive run into problems, Ive been able to get help from their tech team quickly and, most times, my issue has been resolved without having to wait for a long time. Rating: 3/5
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Buyer, North America Mid Market Company
Mar 30, 2023
'Pega Platform’s RPA Software:
I was looking at various options when Pega Platform’s RPA Software caught my attention. It was one of the few affordable software fits that suited my budget. I decided to give it a shot and I am glad I did. Setting up and using the software was not as difficult or time consuming as I had imagined.
The customer service was especially great. With their support and helpful guidance and tutorials, I was able to understand the functions and the features of the platform much better. Being a beginner I had a lot of questions, and I can confidently say that each was answered and explained to satisfaction.
Overall I am content with the purchase, as it enabled me to streamline tasks that can be tedious and time-consuming. The full potential of the software has not been truly harnessed and realized due to lack of knowledge. However, I am confident I will be able to make the most out of it soon. 8/10.'
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Buyer, North America Mid Market Company
Mar 30, 2023
Review 3 – Negative (Rating 2/5) I recently purchased Pega Platforms Robotic Process Automation Software for my small business, but unfortunately, due to my negligence, I have had nothing but bad experiences with it. The user-interface is very clumsy and convoluted, making it quite difficult to understand and use. Additionally, I found the product quite expensive and it doesnt even provide all the features that I need. I tried to reach out to customer support to get some assistance, but received little help from them. The product disappoints me greatly and I wouldnt recommend it to anyone.
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Buyer, North America Mid Market Company
Mar 30, 2023
Im thrilled to have the opportunity to review Pega Platforms Robotic Process Automation (RPA) technology. This innovative solution offers a wide range of possibilities in terms of automating repetitive tasks and streamlining processes. Its simple drag-and-drop interface makes it incredibly easy to use and create RPA bots, and the integration with existing systems furthers its usability. The Pega Platform also offers reliable deployment support, allowing us to quickly and easily deploy RPA bots across multiple servers with little difficulty. Whenever I had any questions or concerns, the support team was there with helpful guidance and assistance. The RPA service is able to handle multiple use cases with ease. Our customers used it for document processing, data extraction and even automated customer service inquiries. After testing it for a few weeks, I can honestly say that it proved to be an effective and efficient solution that was able to satisfy the customers needs. Rating: 5/5
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Buyer, North America Mid Market Company
Mar 30, 2023
I am an AVP of a leading global enterprise and have been using the Pega Platforms Robin Process Automation (RPA) Software offering since its launch in 2020. My experience with Pegas RPA has been a great one and my team and I are very pleased with how easy it is to use. The features are really innovative, and the product offers several use cases that can be tailored to our specific needs. The intuitive design of the bot builder makes it easy to create and configure custom-tailored automation steps. The ability to visualize the workflow encourages excellent communication between all members of the team, and the scalability and flexibility of the product allows us to quickly and easily implement our processes. The product innovation is top notch. We have had the ability to take advantage of the softwares AI-powered deep learning capabilities to quickly detect and respond to data anomalies and events. Furthermore, the software incorporates predictive analytics and progress tracking that allow us to make better decisions. Pegas RPA has allowed for streamlined operations and improved efficiency. Weve experienced great cost savings by automating manual processes and the integration with existing systems makes migrating over a breeze. Weve been able to scale our processes further and further without having to manually re-do the same tasks over and over. All in all, Im very pleased with the Pega Platforms robotic process automation. It has been a great asset to our business and has allowed us to leverage technology in a way that works best for us. We look forward to more of the same great product innovation in the future. 5/5 stars!
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Buyer, UK Company
Mar 30, 2023
Review 4: We were on the lookout for a dependable robotic process automation (RPA) software solution, and thought PEGA would be a great choice. We decided to go with their offering and so far, it has significantly helped our business. Thanks to the systems intuitive interface, our team quickly learned how to use the software without much trouble. Every step is clear and the features and functions are perfect for our complex processes. We were also able to easily integrate this with other systems and services, allowing us to spend more time on other areas of the business. Overall, I am very pleased with our decision to invest in PEGAs RPA Software solution. I highly recommend anyone looking for a reliable and forward-thinking tool that can help streamline their processes and reduce manual labour, to invest in this. I rate it 5 stars.
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Buyer, Europe Company
Mar 29, 2023
Pega RPA Review 4 – Deployment Support The deployment support for Pega Platform has been fairly good. It usually doesnt take more than a few days to get the Robotic Process Automation system up and running. Their instructions are clear and concise, plus the team is all too willing to provide assistance if and when needed. Some of the technical components can be quite tricky to understand, however the Pega Platform support personnel have always been willing to lend a hand and explain in detail the process. I would rate the deployment support of Pega Platform an 8/10.
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Buyer, Asia Pacific Company
Mar 29, 2023
: Review #1 Pega Platforms Robotic Process Automation (RPA) software is my go-to automation solution here at my company. The software allows us to quickly and efficiently automate our business processes, saving us a great deal of time and money. The user interface is intuitive and easy to understand, and the drag-and-drop mechanism makes it easy to create complex robotic processes. The platform also offers a wide range of features such as integration with third-party applications, customization capabilities, error-handling tools, and scheduling tools. Overall, I give the product five stars for its reliability, versatility and ability to integrate with multiple applications.
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Buyer, UK Mid Market Company
Mar 29, 2023
Ive been working as a Lead Software Engineer over the past few years and Pega Platforms Robotic Process Automation (RPA) Software offering is the one software I could not be happier with. The unique USP of this software is its ability to automate simple or complex processes which would otherwise require human intervention. The software automatically learns information, team tasks, and even customer interactions so time and energy are saved. It is effortless to set up and deploy and its intuitive user interface allows us to quickly develop new processes. We have used it in a wide variety of projects and processes and have found it makes executing these tasks much easier, saving us both time and money. So far, we have had no issues with the deployment support and with its frequent updates, the software keeps getting better with every version. A 5-star rating for Pega Platforms Robotic Process Automation Software. 2.
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Buyer, Europe Company
Mar 29, 2023
1 Product Reliability: Ive had the privilege of working with the Pega Platforms RPA software platform in the engineering space for the past year and can honestly say that its the most reliable RPA software offering out there. Every process Ive automated with it has yielded consistent, accurate results and I can rely on it for all of my RPA needs. The platform makes it seamless to set up automation, as it includes intuitive interfaces as well as intuitive rules and variables, so there is no need to endlessly debug processes. The platform is also cloud-based, so any updates or changes that need to be made are quickly and conveniently updated with no issue. All in all, I can confidently say that this robust, reliable RPA platform provides me with all the process automation I need and more. Rating: 4.5/5
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Buyer, UK Company
Mar 28, 2023
'5
I recently had the opportunity to trial Pega Platform's Robotic Process Automation (RPA) software and I must say, the results were spectacular. The RPA has allowed us to automate mundane tasks, enhancing our productivity and efficiency. Tasks such as transferring data between different applications, departments, or clients have been a breeze with this software's help.
Plus, the AI integration allows the RPA to perform complex decisions with the same accuracy as a human would. The data security features also save our data from any malicious activities.
In short, Pega Platform's RPA should be lauded for its innovation, next-gen tech, and value for money. I'd rate it 5 out of 5.'
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Buyer, Asia Pacific Company
Mar 28, 2023
I have been using the Pega Platform for Robotic Process Automation (RPA) software for over a year now. My overall experience has been positive. Here is a brief review of my experience: Cost of Ownership: The cost of ownership for the Pega Platform is slightly higher than what you may find elsewhere. However, due to the expansive features, scalability, and ease of use, it is worth the investment. Taking into account the savings in time and cost of maintenance, I would rate the cost of ownership as 4.5 stars out of 5. Ease of Use: With Pega, I found automating processes straightforward. The interface is intuitive and does not require a lot of training, which further adds to the cost-efficiency. I have rarely run into any snags and the support team is very helpful. For those reasons, I rate the ease of use as 5 stars out of 5. Features: Pega offers powerful features for anyone who needs to automate a process. It is designed to run Java workflows and has advanced scheduling tools. Moreover, it has built-in support for AI and ML, and other pre-built connectors as well. In my experience, the features of Pega are incomparable. I would rate the features as 5 stars out of 5. Overall Impression: I have had a good experience with the Pega Platform and I believe it to be a great software to have. The cost of ownership is worth it, the ease of use is exceptional, and the features are great. Therefore, I would rate the overall impression as 5 stars out of 5.
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Buyer, Asia Pacific Mid Market Company
Mar 28, 2023
'I recently purchased a subscription of Pega Platform's Robotic Process Automation solution for my enterprise. I must say the introduction of such a powerful tool has been a game changer for us. It has allowed us to do away with much of the tedious manual labor stalling our projects. The automation cuts through mundane tasks that involve repetitive data entry, transfer of data across different applications or across multiple clients or multiple departments, or the generation of mundane reports.
Not only does it automate our tasks, the AI supported program leverages human-like decision making that ensures efficient output. This helped us meet our targets and goals more efficiently as compared to our competitors. The overall security of the system is also top-notch and our data is always safe.
I give Pega Platform's RPA a 5-star rating for their next-generation technology, its ease of use, high-level security, innovation, and its value for money.'
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Buyer, UK Company
Mar 28, 2023
Review 4: Im a big fan of Pegas Robotic Process Automation (RPA) software. The software has been an enormous time-saver for my organization, as it allows us to automate tedious, repetitive tasks with minimal effort. I also appreciate that the RPA software is extremely easy to use - I was able to quickly and easily configure the software to meet my organizations specific needs. Additionally, the cost of ownership is very reasonable, with no long-term contract or hidden fees. All things considered, Id give the Ease of Use a 4.75 out of 5 and the Cost of Ownership a 4.5 out of 5. Pegas RPA offering is definitely worth considering.
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Buyer, UK Company
Mar 28, 2023
Rating: 5/5 As the Director of a multinational company, I have had the pleasure of using the Pega platform as our robotic process automation software. The system is efficient, cost-effective and incredibly easy to use. First and foremost, the cost of ownership of the system is quite low which is great for our organization. It reduces the expenditure for our operations which helps the bottomline. The user interface is also very user-friendly and the drag and drop feature is surprisingly intuitive. Even those without technical know-how can understand how to use the system and create complex models with it. The security of the system is top-notch as well. It boasts of robust security protocols and secure encryption feature. This helps keep our organization safe from potential cyber threats and malicious activities. At the same time, customer satisfaction has increased since using the Pega platform. We have monitored customer complaints on our website and have seen a decrease in grievances since switching to the system. This shows the effectiveness of the system in improving customer experience. In conclusion, I am delighted to present a positive rating of the Pega platform. It is efficient, secure and easy to use, and has helped improved our customer service. I highly recommend this platform to anyone looking for an efficient robotic process automation software.
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Buyer, Asia Pacific Company
Mar 28, 2023
Robotic Process Automation (RPA) Software has become a blessing to software engineers like me and the one which stands out the most is Pega Platforms offering. It is designed to automate processes which would require human intervention, such as customer interactions and team tasks, quickly and without any fuss. The user interface is intuitive and the deployment is flawless. We have not encountered any issues, either, especially with the customer service being top-notch. Plus, with frequent updates, the software is only getting better. Time and money have been saved in abundance with Pega Platforms Robotic Process Automation Software, and I cannot recommend it enough, awarding it a full 5-star rating.
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Buyer, SME Company
Mar 27, 2023
Review 3: Were an organisation that employs Automation in many of our processes and we recently chose PEGAs Robotic Process Automation Software solution. This turned out to be a great decision as the system has allowed us to look further into our processes and increase their efficiency. The user-friendly interface of the software enables us to automate complex tasks conventionally handled only by manual labour. This is beneficial for both our team and our clients as it allows for faster turnaround time. Additionally, PEGAs system can easily integrate with other systems our company already makes use of and this helps streamline the different services we use. All in all, I highly recommend PEGAs RPA Software solution to anyone looking for an efficient, futuristic, and user-friendly system that can help streamline their processes and reduce manual labour. This system has made a huge difference to our own business and I certainly rate it 5 stars.
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Buyer, Asia Pacific Company
Mar 27, 2023
Product Innovation – 5 stars I was greatly impressed with the product innovation of Pega Platforms Robotic Process Automation (RPA) Software offering. They have a wide variety of options, with customizable features that make the system much more efficient and accurate. They offer 3 products - the Pegasystems Robotic Automation, Robotic Enterprise Automation, and the Pegasystems ProcessRobot. Each of them offers unique features that are tailored to the need of its users. The product also allows for seamless integration between other systems. Overall, I am satisfied with the product innovation offered by the company.
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Buyer, UK Company
Mar 27, 2023
'Review 2
As a business leader, I recognize the importance of enhancing the efficiency and accuracy of our operations through the use of advanced technology solutions. Pegasystems’ Robotic Process Automation (RPA) software offering is a great testament to the power of innovation in the corporate world.
The team at Pegasystems have done a remarkable job of leveraging emerging technologies like AI, machine learning and natural language processing to empower the next generation of automation tools. The solutions are incredibly secure and compliant, which ensures that our data is safe and secure.
The RPA solutions were able to flawlessly integrate with our existing tools and systems, and this allowed us to execute mundane and repetitive tasks seamlessly. Additionally, the solutions have made it easy to extract insights from processes and use AI assistants to interact with humans.
I have also been impressed by their ability to make the RPA solutions compatible with newer technologies like facial recognition and speech recognition. This level of versatility allows us to develop use cases of the future and unlock our full potential.
Overall, I am incredibly happy with the RPA solutions from Pegastems and highly recommend it to other business leaders. I give it a rating of 4.75/5 stars.'
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Buyer, Europe Company
Mar 26, 2023
Review 3 Recently we decided to switch our business to the Pega Platform for Robotic Process Automation and were very pleased. The platform has been intuitive, easy-to-use, and efficient. One of the major advantages of the platform is its comprehensive workflow feature. With it, we have already seen a massive improvement in our daily tasks. Its now possible to streamline processes, own data management, and automate decision-making processes. The AI element of the platform has also been incredibly helpful. We can now leverage predictive analytics and AI models to create strategies faster and accurately. This has been a real time-saver for our teams and ensures that our processes are always running efficiently. Finally, weve found Pegas customer support to genuinely amazing. Their support team is always on hand to provide timely assistance with any queries we may have, making the onboarding process smooth. Overall, Id rate Pega Platform an 8/10 for features, AI capabilities and customer support.
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Buyer, North America Mid Market Company
Mar 26, 2023
PEGA Platforms Robotic Process Automation (RPA) Software: Review #5 I recently invested in PEGA Platforms Robotic Process Automation (RPA) software and I can honestly say it was one of the best investments I have ever made for my small business. The setup process was incredibly simple and user friendly. I was also pleasantly surprised with the relatively low cost of ownership. The customer service team is on point with prompt responses and very knowledgeable. Overall, this software provided transformative benefits for my business and I would highly recommend it to any small business owner looking for an automation solution. I give this software 4.9 out of 5 stars.
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Buyer, Europe Company
Mar 25, 2023
-Review 4: I have been using PEGAs RPA software for the last couple of months and I must say that I am really impressed with its performance. After switching from a traditional RPA solution, our automation process has become much more efficient. PEGAs RPA software enables us to quickly and easily design rules, automate processes, and examine analytics with a centralized platform as well as secure our processes from any potential threats. However, I think PEGAs RPA software could be further improved. Its customer service could use some improvement, as it often takes a long time for them to address any problems. Moreover, I have found some of the features to be a bit confusing and lacking in clarity. Despite the small drawbacks, I believe that PEGAs RPA software is a great value for money. Overall, I would rate it 7 out of 10.
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Buyer, UK Company
Mar 25, 2023
. -Review 1: I have been using PEGAs RPA software for the last month and have been extremely satisfied with its performance. Coming from a software engineering background, it was the perfect choice for me to manage my automation projects. With features that allow me to create rules, apply data filters and manage end-to-end automation all through a centralized platform, PEGAs RPA has transformed my automation processes. I particularly appreciate its intuitive user-interface, which allows my team members to quickly design rules, automate processes, and manage exceptions all in one place. Additionally, the RPA software has enabled us to schedule daily and weekly reports quickly and easily along with helping us to reduce the manual effort required for certain tasks. I strongly recommend PEGAs RPA software for both small and large engineering teams. It is cost-effective when compared to other solutions in the market and provides great value for money. Moreover, the fact that it works on any operating system makes it highly accessible and flexible for us to use anywhere. I am extremely pleased with how PEGAs RPA software has helped to streamline our automation processes and I would highly rate it 9 out of 10.
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Buyer, Asia Pacific Mid Market Company
Mar 24, 2023
Pega Platform used as Robotic Process Automation (RPA) Software Review 1: Overall I am a bit disappointed with the Pega Platform RPA software. Despite the fact that they are advertising next-generation technology, they cannot seem to keep up with the current market. The product vision is also a bit disappointing, with too much focus on current functionalities, and not enough focus on future innovation. Additionally, the product features are practically static and outdated, feeling somewhat primitive in design and not particularly user friendly. As for their rating, I will have to give them a 2/5 stars for Overall Innovation and use of next generation technology.
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Buyer, Asia Pacific Company
Mar 24, 2023
Review 5: We evaluated multiple automated process software solutions and eventually decided on PEGAs Robotic Process Automation offering. After implementing this in our business, it has become clear that PEGA was the right choice. The software allows us to automatically execute a range of tasks with greater ease and without the need for any specialized training. Weve been able to handle complex processes more efficiently and our team found it very user-friendly. Additionally, the system seamlessly integrates with the other systems and services we use, which has allowed us to focus our attention on more pressing matters. I would highly recommend PEGAs RPA Software solution to any organization that is looking for an efficient and reliable automation option that can help streamline their processes and reduce manual labor. I rate it 5 stars.
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Buyer, Asia Pacific Mid Market Company
Mar 24, 2023
3 I recently tried Pega Platforms Robotic Process Automation software and I was truly amazed by how effective it was. It was so simple to set up and configure, and I was able to get it up and running pretty quickly. The integrations with other tools were great, and I didnt have to worry about compatibility issues. Additionally, I was able to use futuristic use cases, which are highly beneficial for my small business operations. The software is truly powerful and theres a lot it can do. Im quite impressed, and I would give it 9.5/10!
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Buyer, SME Company
Mar 24, 2023
Pega Platform for Robotic Process Automation (RPA) Review 1 I have been using the Pega Platform for Robotic Process Automation (RPA) for approximately two years. During this time, I have found this to be a very effective tool for managing and automating manual tasks — its truly transformed the way I and my team work. In addition to the groovy user-interface, the Pega platform is not only agile when it comes to design and implementation, but also quite easy to use. I particularly like the way it enables tasks to be completed quickly, accurately and with little disruption. Travel time for employees is reduced as a result of automated processes and processing accuracy is improved. It also allowed us to reduce operational costs by automating mundane and generation-heavy tasks. These, along with the flexibility, scalability and extensibility of the system are the real value proposition for us. Id rate the overall performance of the Pega Platform for Robotic Process Automation (RPA) a 4.5/5 its easy-to-use, reliable and appropriately priced.
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Buyer, SME Company
Mar 24, 2023
. 1) Ease of Use: 5/5 I recently implemented Pegas Robotic Process as my organizations automation software. I must say that it is an amazing program and so easy to use. Their platform was very intuitive which made the whole onboarding process incredibly smooth and fast. It was also wonderful to have tutorials and a wide network of resources at my disposal, should I have had any additional questions. And their customer service was top-notch. I had help at every step of the way and was pleasantly surprised at the responsiveness and helpfulness of their team at all times. I highly recommend this program for any organization seeking to take automation to the next level.
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Buyer, Asia Pacific Company
Mar 24, 2023
3. Pega Platforms RPA offering is truly a remarkable product. We have used it at our business unit for a few months now and the results speak for themselves. The bots it uses for Automation are highly intelligent and can be trained easily to fit any use case. This makes the product extremely versatile and adaptable to different contexts. Additionally, the intuitive dashboard allows us to get insights into our data in real-time and helps us make more informed decisions. The safety protocols included during implementation has been quite reassuring and we have not faced any glitches with the product so far. All in all, Im very impressed with Pega Platforms RPA and would highly rate it with 5 stars for it overall features and innovation relating to product vision and features.
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Buyer, Europe Company
Mar 23, 2023
'## Review 2
Having worked with Pega Platform’s Robotic Process Automation (RPA) Software as a supplier partner, I must say I am quite impressed with the quality of their product. We have been able to build robust bots in a timely manner. With the help of their software, the scalability and accuracy of our processes has improved drastically. The user experience is also excellent, which makes introducing the bots to our staff quite easy.
The customer service team at Pega have been really helpful throughout our journey and have been very patient with us. The staff members have gone out of their way to make sure our queries are resolved properly. The cost of the software is also quite reasonable, making it a worthwhile investment for us.
My overall sentiment rating for the Pega Platform’s Robotic Process Automation (RPA) Software would be 4.9/5.'
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Buyer, Asia Pacific Company
Mar 22, 2023
3. Pega Platforms Robotic Process Automation (RPA) Software offering does keep its promise of providing easy implementation, but the lack of flexibility the platform offers means it wont work for all process automation needs. The platforms architecture is rigid, and supported operations are limited by the pre-defined workflow templates. If a process steps outside of those templates, the platform cannot process it. The platform also doesnt support any natural language processing or AI/ML integrations like many of its competitors. This makes it difficult to use the platform for more complex tasks. As an Account Executive, I cannot recommend this platform to all clients. I must rate it 2/10.
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Buyer, North America Mid Market Company
Mar 21, 2023
Review 1 – Positive (Rating 4/5) I recently bought Pega Platforms Robotic Process Automation Software for my small business and I have to say that I was highly impressed with the product and its use cases. The software execute tasks accurately and increases the overall efficiency and productivity of the organization. It is extremely simple to use, and has an extremely helpful user-interface, making it quite intuitive to use. Additionally, the cost of the product is only a fraction of what I wouldve paid for real human resources to execute the same tasks. I am extremely satisfied with the value for money the product provides and highly recommend it to all the small business owners out there.
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Buyer, UK Company
Mar 21, 2023
Robotic Process Automation (RPA) is becoming an increasingly popular technology, and I recently got to try out the Pega Platform as an RPA software. I must say, I am impressed with the overall capabilities of the software and its core features. At the core, Pega Platform offers many important tools and features which simplify automating and controlling your workflow. Its user interface is incredibly intuitive, allowing users to quickly get up and running. And it seamlessly supports integration with external software and services too, enabling easy collaboration. The product also boasts a clear vision and commitment to delivering a great product. As someone whos been in this industry for a long time, I can tell that companies with a clear vision and commitment tend to do well. Finally, Pega Platform also has a great interoperability feature, which makes it easy to integrate legacy systems. This allowed me to launch new systems much faster and to upgrade my automation capabilities. In conclusion, I believe that Pega Platform makes a great RPA software. The product features, product vision, and interoperability features all make it stand out among its competitors. I would rate it at an 8/10 highly recommended!
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Buyer, UK Company
Mar 21, 2023
'Having used the RPA software by Pega Platform, we have come to appreciate the value it has added to our organization. The product vision is impressive as it offers us access to a great range of functionalities to simplify our workloads, while the intuitive design of the platform provides a great user experience.
Unfortunately, customer service has been the great letdown. We found the team to be quite absent minded and unresponsive when it came to resolving our issues. They take weeks to answer even the simplest queries and rarely return with satisfactory answers. Rating- 2/5'
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Buyer, UK Mid Market Company
Mar 19, 2023
Review 3: I recently installed Pegas Robotic Process Automation (RPA) software at my organization, and Ive been impressed so far. The set-up was extremely straightforward, and the customer support team was helpful in resolving any issues I encountered. The RPA offering from Pega is also very easy to use and makes automation a breeze. Plus, the cost of ownership is surprisingly low, especially given the high level of automation that it can provide. Id give the Ease of Use a 4.5 out of 5 and the Cost of Ownership a 4.75 out of 5. Id absolutely recommend Pegas RPA to anyone whos looking for a reliable way to automate their processes.
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Buyer, UK Company
Mar 19, 2023
Review 2: I have been using Pega as my RPA solution for a few months now and I must say, it has made a huge difference in my process automation. From the easy to learn drag and drop features to the robust and secure code, Pega is a powerful tool. The value for money is also quite impressive. Compared to competitors, the cost of licensing is cheap and the subscription cost for support is quite reasonable. As for the cost of ownership, the fees for maintenance, upgrades and other services are quite economical. While the Pega platform is quite powerful, it does have its limitations. For example, it is not the most user-friendly in some cases, especially when it comes to troubleshooting. In addition, its automation capabilities are somewhat limited. Overall, Pega is a great option for industry veterans looking for an RPA solution at an affordable rate. It offers great value for money, scalability, and a secure environment. Rating: 8/10.
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Buyer, Europe Company
Mar 19, 2023
Pega Platform with its robotic process automation (RPA) software offers great interoperability and integration capabilities which makes it possible for our IT teams to use it for automating and streamlining complex processes. We have also had great success with its seamless integration with existing IT systems and applications which has helped us to benefit from existing investments and development processes. For example, our team was able to quickly implement an RPA bot that was fully integrated with our existing systems allowing us to streamline and simplify the process. The integration features of the software were a great savior of time and effort. In terms of rating, I would give it a 4/5. Review 2: Cost of Ownership
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Buyer, North America Mid Market Company
Mar 17, 2023
4. Deciding to go with Pega Platforms RPA software was a decision that our company did not regret. It has immensely helped us improve our efficiency, while reducing manual labor and cost at the same time. The software allows us to automate tedious manual tasks like data entry and invoice processing, allowing us to free up our employees time, allowing them to focus on higher-value tasks. Additionally, Pegas use of next generation technology, and their supporting use cases that look towards the future, enabled us to stay competitive in the market. The implementation team were quick and helpful, aiding us with the entire process. In terms of overall rating, I would give this RPA software a positive rating of 9/10.
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Buyer, Asia Pacific Company
Mar 16, 2023
Rating: 5/5 I am the director of a multinational company and I have recently adopted the Pega platform as its robotic process automation software. The system is lightweight and cost-effective, and it proved to be great for our organizations operations. First of all, the cost of ownership of the Pega platform was significantly lower than with other systems. This was a greatmoney-saving for our business and it allowed us to allocate our resources in other areas of our organization. At the same time, the user interface was surprisingly user-friendly. Even for someone like me with zero technical experience, I found the Pega platform to be quite easy to use. The drag and drop feature made it easy to create complex templates and models without any hassle. The security of the system is impeccable as well. It boasts of a cryptographically secure authentication system which has been tested by industry standards. Furthermore, all the data is stored in a secure platform, making sure that all our information remains confidential and protected. At the same time, we have also notice a great improvement in customer satisfaction due to the Pega platform. There have been fewer customer complaints reported on our customer experience website since we switched to this system. This shows the effectiveness of the system in delivering excellent customer service. In conclusion, I highly recommend the Pega platform to anyone looking for an efficient and cost-effective robotic process automation software. The system is secure, user-friendly and has helped us reduce cost of ownership.
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Buyer, SME Company
Mar 16, 2023
'Pega Platform's RPA Software – 5 Star Review
I recently was looking for a way to automate parts of my small business workflow, and after researching the different options, I decided to go with Pega Platform's Robotic Process Automation software. It has been a great decision!
First off, the customer service was outstanding. It was my first time using a platform like this, so I had a lot of questions. Every one of them was answered without delay by knowledgable and friendly professionals.
In addition, the software is incredibly easy to use. Every feature can be managed with just a few clicks. Plus, I can use the Artificial Intelligence (AI) features to help me automate more of my processes as time goes by.
Overall, I'm pleased with the product. The software is easy to use, reliable, and within my budget. I’d highly recommend it to any small business owner looking to automate parts of their workflow. 5 out of 5 stars!'
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Buyer, North America Mid Market Company
Mar 15, 2023
Review #2 The Pega Platform Robotic Process Automation software has been an invaluable tool for my team. Its able to complete complex tasks quickly and easily, allowing us to focus on the more strategic elements of our business. I rate the ease of use positively - 4.5/5, as setup and customization are straightforward for such a powerful tool. The products vision and product features also score an impressive 4/5 - its clear that the product was designed with users in mind. All in all, Im very pleased that we chose Pega Platform as our RPA software provider; its been a key factor in our success!
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Buyer, SME Company
Mar 15, 2023
'Review 1
Pega Platform’s Robotic Process Automation (RPA) software offerings have been excellent experiences for our organization. The ability to automate business processes has allowed us to save time and money, while also boosting employee performance. We utilize the software to streamline mundane processes and provide more consistent and accurate outcomes.
The platform is simple and easy to use for anyone, regardless of their technical expertise. Our employees have quickly adjusted and many have enjoyed the streamlining of the processes. As a senior manager, I am pleased with the ease of use and product vision associated with the platform.
The product features have been incredibly useful, with numerous benefits. Automation through the platform involves assigning bots to automated tasks, making it much more efficient. To further streamline tasks, the software also provides tools to create processes such as form builders and rule builders. We have personally saved time and costs due to these features.
In conclusion, I highly recommend the Pega Platform’s Robotic Process Automation (RPA) software offerings. The platform is easy to use, yet features powerful functionality to maximize productivity in the workplace. I rate the product five out of five.'
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Buyer, North America Mid Market Company
Mar 15, 2023
PEGA RPA - Review 3 As a senior manager in the IT department, I have had the chance to work with Pegas Robotic Process Automation (RPA) software offerings and it has been a truly positive experience. For starters, the product vision and features of the software are amazing. I have found the user interface to be especially intuitive. There are also a variety of built-in wizards, automated reports, and custom triggers that can help optimize the entire configuration process. Furthermore, I have been impressed by the speed and accuracy of the software. It is able to manage and execute tasks with great efficiency, eliminating any potential errors and bottlenecks. There is also an array of automation options that can help further optimize processes. Finally, the cost of ownership for Pegas RPA software is also excellent. It is priced competitively, so companies with a tight budget can still take advantage of its many features. Overall, I would highly recommend Pegas RPA software. It offers great performance, reliability, and price, which all combine to make this a great investment for those seeking automated process solutions. Rating: 9/10
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Buyer, Asia Pacific Mid Market Company
Mar 15, 2023
3 Product Reliability: The reliability of Pegas RPA software is unparalleled. The platform has helped us to automate a variety of business processes with reliable and predictable results. In addition, the software is intuitive and user-friendly, allowing us to easily and quickly configure rules and integration points, allowing for fast set up of our automated processes. The platform is also cloud-based, which makes it easy for us to always keep up to date and make sure that our processes remain at peak levels of efficiency. The platform has been an invaluable asset to our engineering team, and we highly recommend the Pega Platforms RPA. Rating: 5/5
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Buyer, North America Mid Market Company
Mar 15, 2023
Review 5 Overall Opinion Overall, Pega Platform is an RPA software that comes with a lot of features and capabilities but not all of them are truly user friendly or intuitive. While its easy to get started with it, the complexities start to unravel as the project progresses. Custom use cases and requirements can become quite complex with the help of its rules and logic builder, but the upfront costs and maintenance overheads need to be evaluated before the deployment. It provides reasonable support but needs to be further improved in order to be rated higher than 7/10 for an overall opinion.
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Buyer, UK Company
Mar 14, 2023
Review #1 on Interoperability and Integration I have been the Director at a multi-national company with offices across the globe for the past several years and we have used PEGAs Robotic Process Automation (RPA) Software offerings extensively. One feature I particularly like is its robust interoperability and integration capabilities. PEGA designed the software to be able to retrieve and execute data found in multiple sources and formats, to allow for smooth integration with existing systems. This gave us the opportunity to automate more complex processes which allow us to free up resources to focus more on the key interests of the business. I was impressed by the easy integration the RPA had with the other technology solutions scattered across the business IT environment and how it enabled a seamless transition from one system to the next. The interoperability and integration of the software made the transition from manual processes to automated ones easier for us, we faced little to no complications. Furthermore, the implementation process was also quick and straightforward, thanks to the technical support and guidance provided by PEGAs knowledgeable service professionals. I would rate PEGAs interoperability and integration services 8/10.
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Buyer, Europe Company
Mar 13, 2023
Pega Platform for Robotic Process Automation (RPA) Review 3 We have been using the Pega Platform for Robotic Process Automation (RPA) for over a year now. This cost-effective and feature-rich solution allowed us to quickly implement automation that enabled us to reduce manual labour, as well as to accelerate our processes. This led to improved performance and increased efficiency. The Pega Platform allows us to quickly configure rules, services and applications that meet our process automation needs. And the compelling user-interface enables users to be up to speed quickly, while its scalability allows us to manage and process large volumes of data with relative ease. This automation has helped us make informed decisions faster and optimise processes more effectively. I would rate the overall performance of the Pega Platform for Robotic Process Automation (RPA) a 4.5/5. We are very pleased with the system, although there are a few same areas where it could be improved.
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Buyer, North America Mid Market Company
Mar 13, 2023
As a user of Pega Platforms Robotic Process Automation (RPA) software, I am more than satisfied with the products performance. It contains powerful features and offers excellent integrations, which help make automating and controlling my workflow a breeze. I immediately noticed Pega Platforms intuitive user interface, which enabled me to quickly become familiar with the system. In addition, it integrates seamlessly with external software and services, allowing for easy collaboration. The company behind this product also appears to have a clear vision and goal in mind, which further enhances my confidence in its future performance. After decades of experience in the industry, I can tell you that this type of commitment to delivering a great product can make a huge difference. Pega Platform also integrates well with legacy systems, which makes workflow optimizations much easier. This outstanding interoperability allowed me to launch my new systems quicker than ever before and take advantage of the latest automation technology. All in all, Pega Platform is a great RPA software with much to offer. I rate it at a 9/10 for its intuitive user interface, product vision, and interoperability. Highly recommended!
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Buyer, Asia Pacific Company
Mar 12, 2023
Recently I had the chance to experience the robotic process automation (RPA) software offerings from PEGA Platform and the experience has been quite enjoyable and rewarding for our business unit. The software has enabled us to automate and streamline several tedious, routine work tasks which has resulted in increased efficiency and accuracy. We have been able to significantly reduce the time and effort spent on customer service with the help of the RPA software. It has enabled us to quickly and accurately process customer requests, complaints and other support cases. Additionally, the use of artificial intelligence has greatly improved our accuracy, allowing us to provide better service and leave a better impression on our customers. The PEGA Platform RPA software has also allowed us to use its integrated solutions to perform various futuristic tasks. For example, we have been able to generate and send automated emails to our customers and potential new customers and stay in touch with them in an efficient and timely manner. In conclusion, I believe that the PEGA Platform offers an excellent range of automated solutions which have been incredibly beneficial to our business unit. In addition, the customer service from PEGA Platform has been top-notch and the staff have been very friendly, helpful and willing to provide assistance whenever we need it. I would definitely give the RPA software a 5-star rating and recommend it to others. Rating: 5/5
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Buyer, SME Company
Mar 12, 2023
'Recently, I procured robotic process automation software from Pega for my company, and I must say that I'm very satisfied with their platform, particularly with the use of next generation technology and cost of ownership.
To begin with, onboarding the Pega Platform was an incredibly easy process, allowing us to start automated processes almost immediately. What's more, their user-friendly system made the transition to the platform smooth and efficient.
Once up and running, the use of next generation technology on the platform became quickly apparent. Our robotic process automations (RPAs) are able to handle multiple automations simultaneously, which has greatly boosted our productivity as well as the quality of work done. What's more, the level of precision and accuracy ensures that complex tasks are handled properly and efficiently.
In terms of cost of ownership, the Pega Platform was quite the bargain. It was very competitively priced compared to many other vendors in the area, which helped keep our overhead low and allowed us to remain competitive.
All told, I'm happy with the results that the Pega Platform has produced. The combination of their use of next gen technology and cost of ownership have given us an edge in the industry, and I'd definitely recommend it for anyone in search of RPA solutions. 9/10'
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Buyer, UK Company
Mar 11, 2023
Review 1: I have been using Pega Platform to automate processes across my conglomerate, and I can happily attest to its effectiveness in aiding the operations. This software boasts of advanced robotic process automation (RPA) capabilities. It is robust, fast and secure, and I can trust my organizations sensitive information with it. Pega Platform also promises excellent interoperability and integration. It offers flexibility when it comes to integrating different systems. This makes it possible to scale up our business as our operations grow in terms of complexity. I have also had a positive experience when it comes to interfacing with customers. We have been able to easily provide customer and supplier-facing transactions, which has increased their satisfaction levels. Moreover, Pega Platform has the potential to support futuristic use cases. Its technology and features are well-equipped to drive the future of the robotics industry. It has managed to handle all the requests from our stakeholders who demanded unified automation systems. I would rate this software a 9/10, for its efficacy in simplifying operations for my business.
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Buyer, UK Mid Market Company
Mar 10, 2023
Pega Platforms Robotic Process Automation (RPA) software solutions have enabled us to revolutionize our manual workflow. This technology has allowed us to identify and eliminate redundant and manual elements while optimizing the existing processes with automation. We are now able to carry out operations that would usually take days in mere minutes. In terms of its use of next-gen technologies, the software provides us with convenience. The Enhanced AI and NLP capabilities empower us to identify and execute tasks with minimal human intervention. This helps us with real-time decision making, thereby improving our productivity and agility. Furthermore, the software allows us to automate rules across multiple business units which helps us with scalability and deployment. Pega Platforms RPA software solutions are truly revolutionary and I highly recommend it for any organization. I rate its performance 9.5/10. Review 5
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Buyer, UK Company
Mar 10, 2023
Review 5: I have been using Pega for my organization as an RPA solution for quite some time and I would rate the platform 8/10 based on its support for futuristic use cases and ease of use. The platform provides incredibly fast and reliable processes without compromising readability and efficiency of the task. I find the systems workflow configuration feature to be extremely useful as it allows us to tailor processes to meet specific customer needs. Additionally, the platforms user interface is intuitive and self-explanatory while providing thorough assistance and shortcuts to configure tasks quickly. Though the platform provides plenty of features, I find the data import plans to be a bit too restrictive for integration with existing third-party systems. Another area where I had difficulty was the initial stages of deployment. Although the user interface provides helpful advice, the lack of proper guidance makes it slightly complicated. However, the platforms support for futuristic use cases and ease of use make Pega amongst one of the most dependable RPA solutions available. Hence, I rate Pega Platform 8/10 based on its support for futuristic use cases and ease of use.
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Buyer, North America SME Company
Mar 10, 2023
Pega Platform used as RPA Software Review 4 As a long time user of the Pega Platform for my RPA needs, I cant help but be impressed with the feature set it provides. The next-generation technology and intelligent automation capabilities have enabled us to scale up quickly and adjust to a multiplicity of requests and situations, all the while maintaining consistent performance. The affordably-priced platform also makes it a no-brainer when it comes to total cost of ownership. The team at Pega also provides regulars updates and convenience, such as more sophisticated rule templates and task design to help simplify your automation goals. All in all, Pega Platform gets an 11/10 from me for innovation, price and user-friendly interface.
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Buyer, North America Mid Market Company
Mar 08, 2023
## Pega Robotic Process Automation (RPA) Software has been a disappointing experience for our company. The companys vision is unclear and difficult to understand. In terms of features, its implementation of automation capabilities is quite limited and its ability to interface with other software is lackluster. The user interface is uninspiring, with a cumbersome and unintuitive design. The use cases are not presented in a concise format, making it difficult to understand how this product will benefit us. I give this product a 2.5 star rating.
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Buyer, Europe Company
Mar 08, 2023
Review 2: I was initially a bit hesitant to implement Pegas RPA software due to the complexity of rolling it out and the associated cost. However, after thoroughly researching, I was pleased to find that their extensive suite of use cases offered a wealth of value to my organization, and I decided to move forward. From brainstorming automation ideas to deployment and customization, the team at Pega has been absolutely tremendous in helping us achieve our goals. The software itself is powerful, intuitive and easy to configure accordingly. Weve encountered minimal issues during our usage and should proudly rate Pegas RPA offering at 5/5.
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Buyer, UK Company
Mar 08, 2023
## Pega Robotic Process Automation (RPA) Software is a product that has not quite lived up to our expectations. Its vision for the product is unclear and unfocused, and its feature set is quite limited. The user interface is clunky and inefficient, making it difficult to use. The use cases do not make it apparent how we can benefit from the product, and the implementation process is complex and time consuming. In summary, I can only give Pega RPA Software a 2 star rating.
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Buyer, UK Mid Market Company
Mar 08, 2023
Review 3 - Value For Money There is no doubt that if it is value for money you are looking for then Pega Platforms RPA Software is the right choice. We have been using this software for two years now and it has delivered satisfactory performance. The subscription cost of the software is not very expensive considering its functionalities and capabilities. We are able to automate complex tasks that would otherwise take up a lot of man-hours. Additionally, we have been able to save on the costs of purchasing additional equipment as well as the costs of hiring specialized personnel. All in all, the value for money offered by this software is well worth it and I give it *****.
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Buyer, North America Mid Market Company
Mar 07, 2023
In my organization, we recently adopted the Pega Platform Robotic Process Automation (RPA) Software. This tool has truly revolutionized the way we do business, dramatically improving operational efficiency and saving us costs in the long run. In terms of product innovation, Pega Platforms RPA offering is especially impressive. It automates processes without the need for traditionally “technical” employees, including coding and data analysis. This makes it incredibly easy to implement and operate, as users can set up the software without any technical background whatsoever. The platform is incredibly intuitive, and employees are able to quickly come up to speed on how to use the program without issue. In terms of use cases, Pega Platforms RPA software has proven invaluable. Were able to automate mundane processes such as digital document scanning and data entry, allowing us to cut down on employee time spent on such tasks. Furthermore, the software is also able to interface with more complex systems such as our enterprise resource planning (ERP) system, allowing us to use data in ways we hadnt before. Overall, I cannot recommend the Pega Platform RPA software highly enough. We truly have seen the value of this tool in our organization and look forward to continuing to utilize this software in our operations. I am giving the software a 5 out of 5 rating.
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Buyer, UK Company
Mar 07, 2023
'I recently implemented Pega Platform’s Robotic Process Automation (RPA) software solution and was delighted with the results. As a customer success woman leader, I was particularly pleased with the product vision behind Pega Platform’s RPA software. Unlike other offerings on the market, the software is designed to flexibly scale as the customer’s needs change. This allows our customers to have total control over their process automation, ensuring that their needs are completely met.
The product features included in Pega Platform’s RPA software were also wonderful. I found that for myself and the customer it was easy to pick up and start using the software, with minimal training needed to utilize the full suite of features. As someone who works with client process automation needs on a daily basis, I was highly impressed by the features of the product and its ability to customize and configure processes to meet the customer’s individual needs.
Interoperability and integration with existing systems were excellent too. Pega Platform’s RPA software was able to quickly and easily connect to our existing systems and ensure that all the data was properly transferred. Additionally, the Pega Platform’s support team was incredibly helpful whenever we ran into any issues and quickly helped us out.
All in all, I would rate Pega Platform’s RPA software an impressive 9 out of 10. Not only is the product vision and features intuitive and user friendly, but the interoperability and integration capabilities also make this an ideal solution for businesses looking for a way to effectively manage their process automation needs. I can confidently recommend Pega Platform’s RPA software to any organization that is seeking a dependable and robust way to automate their processes.'
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Buyer, Asia Pacific Mid Market Company
Mar 06, 2023
'Having used the Pega Platform RPA software for some time, I can confidently say it is a great software for small businesses like mine. The software is highly interoperable with other systems, making operations management much easier and more efficient. The customer service team has also been very helpful and quick to respond. I really appreciate the help they have given me and for that, I will give them a perfect rating of 10/10.'
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Buyer, Asia Pacific Mid Market Company
Mar 06, 2023
'I am the Director of a large multinational company and have used the RPA solution by Pega Platform for automating the various processes of our organization. The product vision of their RPA software is great; it helps us optimize workflows and deliver faster customer service without sacrificing the quality. Other than that, their product features including the Decision Manager and performance insights combined with the modern UI/UX design of the software make it easier for us to utilize.
However, the customer service we received from Pega Platform during our onboarding was not particularly good. We had to face a lot of technical difficulties which took them a substantial amount of time to resolve. I had to do a lot of follow-up to make their customer service team resolve the issues. Rating- 3/5'
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Buyer, UK Company
Mar 06, 2023
Review 3: When it comes to automating processes in my conglomerate, Im glad to have found Pega Platform. This software is secure and robust, and I always feel confident when it comes to sharing sensitive data. Additionally, it features impressive interoperability and integration. This makes the management and monitoring of various systems accessible and secure. I have especially enjoyed the user-friendly customer experience of Pega Platform. This software has successfully been able to facilitate customer and supplier-facing transactions, which has made their experience smooth. This has helped benefit our companys loyalty rate. Pega Platform is also quite future-proof. Its technologically advanced and responds to emerging trends. It is well-equipped to aid the fields of robotics, and manage the requests of our stakeholders who wish to have unified automation systems. I feel no hesitation when recommending Pega Platform to other companies. It works like a charm and I would rate it with a 9.5/10 for its excellent automation features.
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Buyer, Asia Pacific Mid Market Company
Mar 06, 2023
1. Pega Platforms Robotic Process Automation software offering comes with the promise to deliver all the best experience in the robotics industry, automated processes, and easy implementation all in one package. While that sounds great in theory, the actual implementation has been far from ideal in practice. The platform falls short in many areas - specifically in terms of product features and utilization. The user interface is confusing and not intuitive. I spent countless hours trying to learn how to use the platform, only to find out many of the features I was trying to configure didnt exist. The learning curve for the platform is also surprisingly steep and my team struggled to convert into meaningful automation projects. With many moving parts and complex templates to fill out, it can be hard to get a project up and running. As an Account Executive, there is no doubt that Pega Platforms Robotic Process Automation software offering has potential, but its promise falls short of its delivery. I cant rate this product higher than 3/10
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Buyer, North America SME Company
Mar 06, 2023
Review 5: Working with the RPA software from Pega Platform is an absolute pleasure. It streamlines our robotic tasks with ease and helps to lessen manual labor while also reducing cost and effort. The software is also very useful in resolving complex use cases and envisioning future scenarios. By harnessing the power of AI and ML algorithms, it helps to uncover valuable insights from complex processes and enforce actionable values that can be used for better decision making. Moreover, the ability of the software to integrate and interoperate with existing technologies is especially helpful. All in all, I would rate Pega Platforms RPA software 4.9 out of 5 stars for its effectiveness, usability, and scalability. Highly recommended.
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Buyer, UK Company
Mar 05, 2023
I must say that PEGA Platforms Robotic Process Automation (RPA) Software is quite impressive. We started using it a few months ago and it has certainly exceeded our expectations. The best part is that setting it up is quite straightforward and easy to understand. Moreover, the GUI is so intuitive that it makes it easy to navigate through the workflow. And the fact that it uses next-gen technology to automate manual processes is icing on the cake. I especially like its drag-and-drop feature. It enables us to quickly and easily create automated processes by just dragging and dropping icons on the software. Additionally, the user experience is quite pleasant as navigating through the workflow is quite simple. Weve been able to automate many of our manual processes with ease due to this. Overall, I would highly recommend PEGA Platforms Robotic Process Automation (RPA) Software to anyone looking for enterprise-level process automation. It is not only innovative but also has great ease of use. I would rate its overall innovation and use of next generation technology as 4.75 out of 5, and its ease of use as 4.5 out of 5. 4th Review
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Buyer, North America SME Company
Mar 05, 2023
Review 5: I recently switched to Pegas Robotic Process Automation (RPA) software, and so far Ive been impressed. The software is very easy to use, allowing me to quickly configure it to meet the needs of my organization. Moreover, the cost of ownership is also very reasonable - lower than some of the other RPA software out there. Id give the Ease of Use a 4.5 out of 5, and the Cost of Ownership a 4.75 out of 5. Overall, Im happy with the RPA offering from Pega and Id happily recommend it to others who are looking for an efficient automation solution.
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Buyer, UK Company
Mar 05, 2023
5. Pega Platforms RPA software has certainly been quite useful for our business. We have been able to utilize their robotic capabilities to automate manual processes, allowing us to reduce manual labor, while increasing our overall efficiency at the same time. Not only that, their software also allows us to free up our employees time, enabling them to focus on higher value tasks, while the automated system takes care of mundane tasks. Furthermore, their use of next generation technology, combined with futuristic use cases, allows us to stay competitive in the market. The implementation team was knowledgeable and attentive, helping us with the entire process quickly and smoothly. All in all, their RPA software is quite impressive and I would give them a rating of 8/10.
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Buyer, UK Company
Mar 05, 2023
4) Our team has been using Pega Platforms Robotic Process Automation (RPA) Software offering for about 4 months now, and its been nothing but amazing. It has streamlined the way we have been operating our internal processes and tasks; saving us time and money. The customer service weve received has been great, and weve had no issues with it. Anytime weve had a question or difficulty, their team has been quick to respond and help us out. In addition, they have provided us with excellent after-sales support. So far, the product has been reliable and we havent encountered any problems since we started using it. All in all, Id give Pega Platform a 5/5 for its RPA Software offering, and 10/10 for both its after-sales support and product reliability.
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Buyer, Europe Company
Mar 05, 2023
Review 2: I recently had the chance to evaluate Pegas Robotic Process Automation (RPA) Software and thought it was outstanding. The process was incredibly easy and intuitive, and the software has loads of features for creating complex automations for almost any use case. Pega has clearly put a lot of effort into the design, ensuring its a comprehensive yet comprehensive automation solution that can easily be used by people with a range of technical capabilities. I was also really impressed by Pegas commitment to innovation. The integration of AI and ML capabilities into the software is one of the things that makes it stand out from the competition and it opens up lots of new possibilities. We were able to quickly and effectively implement automated processes that were accurate, efficient and reliable. The advanced reporting features also make it super convenient to analyse and monitor our automation strategies. If youre looking for a powerful, intuitive and cost-effective automation solution, then Pegas Robotic Process Automation (RPA) Software is the answer. Its definitely a step ahead of the competition and it proved impressive in my analysis. I would comfortably rate Pega as a 9/10 for its RPA offerings with next-generation technology and futuristic use cases.
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Buyer, Asia Pacific Mid Market Company
Mar 04, 2023
In my capacity as VP of Operations for our business, I have evaluated a wide variety of Robotic Process Automation (RPA) Software offerings. After full consideration, I decided that Pega Platforms solution was the best fit for our needs. Our organization has been using Pegas RPA Software for the past 5 years. We have successfully deployed it in our customer order processing, customer service, and logistics management departments. The RPA Software is incredibly stable, experiencing little to no downtime over this stretch of time. The automation features have allowed us to reduce customer wait times by 40%, while still maintaining high customer service standards. As a result, our customer satisfaction ratings have drastically improved. Pegas RPA Software has undoubtedly been an asset in streamlining and facilitating our customer service processes. The scalability and integration of the RPA Software has also been impressive. Weve been able to quickly and seamlessly incorporate it into our existing infrastructure, allowing us to maximize ROI. Weve also found that its scalability capabilities have improved with each new release. Im confident in my recommendation of Pega Platforms RPA Software. As far as software offerings are concerned, 9/10 is my rating of the product.
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Buyer, UK Company
Mar 04, 2023
Review 1 - Cost of ownership I recently implemented Pega Platforms Robotic Process Automation (RPA) Software offerings for our business processes. We have been using this software for about 20 months now and I can definitely say that it brought more efficiency in our operations. One of the best things about this software is that the cost of ownership is not high. We didnt require any additional hardware and software installation, however the subscription cost of the software is not very high when compared to the value it offers. For example, since weve started using this software, there has been significant improvement in the turnaround time of our processes. Overall, the cost of ownership is worth it and I would give it *****.
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Buyer, Asia Pacific Company
Mar 04, 2023
I recently had the pleasure of using the robotic process automation (RPA) software offerings from the PEGA Platform for our conglomerate business units. This has been nothing less than a pleasant and rewarding experience for us. The RPA software has enabled us to handle several tedious and routine work tasks efficiently and accurately. It helps us reduce the workload of our employees by delegating tasks like customer service into robotic hands. We have been able to significantly reduce the time and effort used in processing customer complaints and inquiries with the help of the RPA software. The software provides us with exceptional automation capabilities that enable us to quickly and accurately process customer requests, complaints and other support cases. Additionally, the use of artificial intelligence has helped us improve the accuracy of our services. This allows us to leave a better impression on customers and improve our customer service ratings. The PEGA Platform RPA software has also enabled us to automate a range of futuristic use cases. For instance, we have been able to use the software to generate and send automated emails to customers or potential customers. This has enabled us to stay in touch with our clients and generate leads in a very timely manner. Overall, I must say that I am more than satisfied with the automated solutions provided by the PEGA Platform. The customer service has been exceptional as well. I am impressed with the level of dedication and commitment that the team has shown to ensure that customer needs are met. I would highly recommend their software solutions to other business units and stakeholders. Rating: 5/5
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Buyer, North America Mid Market Company
Mar 04, 2023
'Review 5:
I bought Pega Platform's Robotic Process Automation (RPA) software hoping it would help make things easier in my small business. In reality, I found it was overly complicated to use and had a difficult setup process. The resulting mix of slow speeds and poor performance meant it didn’t produce any meaningful results. Furthermore, I found its cost of ownership to be exorbitant and not proportional to the results it provided. With a steep learning curve and lack of essential functions, I quickly realized it was a poor value for money. One star at best.'
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Buyer, UK Company
Mar 03, 2023
I recently had the chance to review the Pega platform for its application as a robotic process automation (RPA) software. It is incredible to see the impact the technology has had in the development and use of automation solutions. Pega has been a leader in this space since its conception in the late ‘90s, and they continue to remain at the forefront of innovation.
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Buyer, Europe Company
Mar 03, 2023
My experience with the robotic process automation (RPA) software offerings from PEGA Platform has been nothing short of remarkable. The software has enabled us to automate a range of tedious and repetitive tasks which has enabled us to increase productivity and efficiency. We have been able to significantly reduce the time and effort used in processing customer complaints and inquiries with the help of the RPA software. It provides us with exceptional automation capabilities that enable us to quickly and accurately process customer requests and inquiries. In addition, the use of artificial intelligence has helped us improve the accuracy of our services. The RPA software has also enabled us to perform a range of futuristic use cases. For instance, we have been able to use the software to generate and send automated emails to customers or potential customers. This has saved us a tremendous amount of time and effort, and enabled us to stay in touch with our clients. All in all, I am more than pleased with the services provided by PEGA Platform. The automated solutions have been of excellent quality, and the customer service has been top-notch. I am very happy to have had the chance to experience their software solutions, and I highly recommend them to any business looking to automate their operations. Rating 5/5
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Buyer, Asia Pacific Mid Market Company
Mar 03, 2023
'## Review 5
Working with the Pega Platform’s Robotic Process Automation software has been an overall pleasant experience. Deploying bots has been effortless as the workflows are incredibly sleek and provide for quick scalability. The user experience associated with the RPA software is also praiseworthy and allows for cost effective robotic solutions.
That being said, there are still a few areas where improvement is needed - namely customer service. The response time of their staff is far too slow, which has been a considerable frustration for us. Additionally, they are often unable to solve our issues in a timely manner.
My overall sentiment rating for the Pega Platform’s Robotic Process Automation (RPA) Software would be 3.7/5.'
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Buyer, UK Company
Mar 02, 2023
Recently, I had the pleasure of evaluating the Pega Robotic Process Automation (RPA) software solution. My team and I were thoroughly impressed by the product innovation as well as the use cases it has to offer; and today, I believe that the software is becoming a top choice for companies looking for robust and reliable robotic process automation solutions. The software is designed to provide users with a flexible graphical interface that facilitates the definition, deployment, and management of bot workflow, capture output, and set control and decision rules. It is sophisticated enough to allow for data structuring and analysis, yet simple and straightforward for the average user. Their use cases are equally exceptional; users are able to leverage cognitive automation solutions to streamline customer and partner interactions with end-to-end process integration and automation. The software also features robust scalability and security features, making it an incredibly useful tool for businesses both large and small. My team and I were incredibly impressed with the Pega RPA Software offering. We found it to be easy to use and it integrated seamlessly with existing systems. The customer service we were provided with, was equally outstanding. All things considered, Im giving it a 4.75 out of 5 stars rating for product innovation, use cases, and customer service.
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Buyer, SME Company
Mar 02, 2023
Use Case 3: Supporting Furturistc Use Cases Rating: 5/5 stars Pega Platforms RPA software also excels when it comes to supporting futuristic use cases. The ability to integrate with existing systems makes it a great choice for organisations that are looking to stay ahead of the curve. Additionally, the ability to scale the process up and down quickly means that organisations can deploy the RPA software without having to invest in expensive upgrades or overhauls of existing systems. This makes it ideal for organisations that want to stay in the game and make use of the latest advancements in RPA.
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Buyer, North America SME Company
Mar 01, 2023
'We have been using the Pega Platform RPA solution for some time now, and we are quite satisfied with the product features and vision. The software is capable of automating complex processes in a seamless manner, and the performance insights it has allowed us to track customer service progress in a better way.
Unfortunately, customer service from Pega Platform has not been up to the mark. We often find ourselves waiting weeks on end before they can resolve our technical queries. Poor communication and responses add to the reluctance of dealing with their customer service. Rating- 2/5'
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Buyer, Asia Pacific Mid Market Company
Mar 01, 2023
1. Pega Platforms Robotic Process Automation (RPA) Software offering is one of the most innovative products available in the market today. We have been using it in our own business unit and it has really been a game-changer for us. It has allowed us to automate certain repetitive tasks that used to take a few hours of manual labor and now it gets done in a few minutes. The use of this cutting-edge technology has allowed us to increase our efficiency and productivity by leaps and bounds. The intuitive and simple to use interface makes it easy for even non-technical resources to use RPA to automate processes. Additionally, with the help of the reporting tools available, we are able to track the progress and the results of each task efficiently and effectively. Overall, I am highly impressed with Pega Platforms Robotic Process Automation offering and would definitely rate it 5 out of 5 for innovation, use of next-gen technology, product vision and features.
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Buyer, North America Mid Market Company
Mar 01, 2023
As an engineering manager, I have been overseeing the integration of PEGA Platforms Robotic Process Automation (RPA) Software for nearly a year now. During this time, Ive experienced some great successes and some challenges, but ultimately Im very pleased with our choice. Since the start, weve found PEGA Platforms RPA Software to be very trustworthy and efficient. Its pre-built components make it easy to set up processes and get them going quickly. As our automation needs grow or shrink, the software is perfectly capable of adjusting accordingly. In terms of use cases, PEGA Platforms RPA has allowed us to use some very cutting-edge technologies. With its support for Machine Learning, we have been able to optimize certain processes, and Im sure in the future well be able to do even more. Overall, the cost of ownership of PEGA Platforms RPA is quite attractive. The product provides all the features that you could need, and at a price that is much more affordable than other RPA solutions. Rating: 8.5/10.
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Buyer, North America Mid Market Company
Mar 01, 2023
Review 2: I recently had the pleasure of using Pega Platforms Robotic Process Automation (RPA) software offerings and must say I am very pleased with the results. It allows our business unit to automate some of the most tedious and time consuming tasks, such as data entry and report generation. The product vision is clear, making it easy to set up and use. It saved us a lot of time because the pre-configured robot process automation tasks could be quickly customized for our own business needs. The product features are also top-notch, allowing us to process data faster and more accurately. And, the cost is also very reasonable, giving us value for money. I was very pleased to see the set up time was drastically reduced. Also, the analytics capabilities are very useful and gave us insights into areas for improvements. Overall, I would highly recommend Pega Platforms RPA software offerings and rate it a 5/5. It is an effective tool that enables my business unit to save time and money while achieving results with accuracy and speed.
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Buyer, Europe Company
Mar 01, 2023
We recently made the decision to implement Pega Platforms Robotic Process Automation (RPA) Software in our organization, and I am thrilled with the results. In terms of product innovation, this software truly stands out among the competition. Its intuitive user-interface and ability to operate without any coding or technical knowledge makes adoption and operation incredibly easy for any users. In terms of use cases, the RPA software from Pega Platform has proven invaluable. We are able to automate mundane tasks such as scanning and data entry without any issue, reducing the need for costly personnel hours. Furthermore, its ability to interface with our ERP system has been incredibly useful; it allows us to unlock data which we couldnt use before in various ways. Overall, I am giving the Pega Platform RPA Software a full 5 out of 5 rating. It has revolutionized the way we do business, allowing us to improve operational efficiency while reducing costs. This software is a must-have in any organization that wants to remain competitive.
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Buyer, North America Mid Market Company
Feb 28, 2023
'I own a small business and have been using the Pega Platform RPA software for a while. As a business owner, I can definitely say that the software has come a long way and I am very impressed with the results that it is able to provide. The software is highly interoperable and can integrate with a variety of different systems which makes it very useful. I have used their customer service quite a bit, and they have been extremely helpful and knowledgeable every time. They have been able to help me set up my system without any problems and address any issues that I have had. The customer service also responds quickly to any inquiries that I have which is really appreciated. I would definitely rate the interoperability and integration of the software and the customer service 10 out of 10.'
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Buyer, Asia Pacific Company
Feb 27, 2023
My team and I have recently procured Pega Platform to use as an RPA software for our processes. After implementation, Im pleased to report that it has definitely met our expectations. The user interface is intuitive, easy to navigate and offers a seamless experience while using the platform. Furthermore, it has extensive support documents and tutorials, making it convenient for us to use the software. The overall performance is good, too; Pega Platform has completed multiple processes smoothly and in a short span of time. This has resulted in noticeable productivity gains for our team. The pricing model is also quite fair, offering amazing value for money in comparison to other RPA tools in the market. In terms of innovation, Pega keeps its promise. It has implemented cutting-edge technology and processes to help automate procedures faster and more efficiently. All in all, Im highly impressed with Pega Platform as an RPA software and I would rate it 9/10.
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Buyer, Europe Company
Feb 26, 2023
PEGA RPA - Review 2 As a senior manager in the IT department, I have had the privilege of exploring Pegas Robotic Process Automation (RPA) offerings. I can definitely say that it is one of the best software packages that I have ever used. The product vision and features are well-thought-out and beyond what I had expected. For starters, the user interface is user-friendly, allowing users to navigate through the entire configuration process with ease. Furthermore, there are a variety of built-in wizards that help guide users through completing certain tasks. Moreover, I am impressed by the range of automation options. If a company cant find the right automation solution that fits its current needs, Pega has a wide range of automation tools to make the search process easier. It also does a great job of managing multiple tasks in parallel, which can free up a lot of time for the company. Moreover, the cost of ownership is very attractive. Pegas RPA software is competitively priced, which makes it accessible for companies with a tight budget. Overall, I highly recommend Pegas RPA software offerings. It is a great way for companies to optimize their processes and ensure efficient productivity. Rating: 9/10
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Buyer, UK Mid Market Company
Feb 26, 2023
1 As a small business owner, I was looking for efficient and cost-effective software solutions and Pega Platforms Robotic Process Automation (RPA) software was the perfect solution for me. Pegas RPA software is intuitive, efficient and most importantly, simple to use, regardless of my technical knowledge. I found that the user interface was incredibly easy to use and that I could quickly get up and running with the software. Pegas RPA software also showcased excellent levels of innovation, making use of the latest advanced technology. The software easily integrated with existing systems and allowed me to automate mundane tasks without having to manually input data. This enhanced productivity and increased the number of projects I was able to take on. In terms of ease of use, I found that Pegas RPA software was quite straightforward, allowing my team to hit the ground running. We quickly got to grips with the software and from then on, our operations were greatly enhanced. Overall, Im giving Pega Platforms Robotic Process Automation (RPA) software a rating of 4 out of 5 stars due to its ease of use, excellent level of innovation and utilization of advanced technology.
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Buyer, Asia Pacific Company
Feb 26, 2023
Pega Platform used as RPA Software Review 3 I found myself in the enviable position of having the Pega Platform to use as an RPA interface - and I get to report that its been highly successful. Its proven to be a very helpful tool for managing tedious and repeatable tasks. Not only that, but its intelligent enough to adjust for most situations, and the automation capabilities have saved us a great deal of time and hassle - there really is no comparison. The cost of ownership is also rock-bottom compared to similar commercial solutions on the market. Another great benefit Ive experienced is the unrivalled data security, allowing me to store and manipulate sensitive data without fear of breach. This, alongside the next-generation technology, allows the Pega Platform to remain one of the leading and most respected RPA platforms available, bar-none.
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Buyer, UK Company
Feb 26, 2023
I am an avid user of PEAGs Robotic Process Automation (RPA) software and I have formed a strong opinion that this product offers a valuable solution. The cost of ownership is quite reasonable and well worth the investment. The GUI is friendly and easy to use, making it great for users of all technical levels. Additionally, I have been pleasantly surprised by the scope of use cases and the futuristic applications the product offers. For example, I recently used the software to build an automated process that interacted with a variety of databases and compiled the data into an easy to understand spreadsheet. Its built-in scheduler was a lifesaver for monitoring the process. Ive been delighted that its development tools are so powerful, allowing for the creation of customized workflows and tasks. Overall, Id rate this product 4 out of 5 stars and Id recommend it to anyone looking for an efficient RPA solution.
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Buyer, North America SME Company
Feb 25, 2023
To sum it up, the Pega platform can be the perfect R&D tool for automation, and I would recommend it for R&D projects. The platform offers an excellent range of options for automation and can provide many benefits in terms of scalability, reliability, and flexibility. All in all, I would give the Pega platform an impressive average rating of 8.6/10.
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Buyer, Asia Pacific Mid Market Company
Feb 25, 2023
Pega Platform used as RPA Software Review 1 Ive been working with the Pega Platform as an RPA software for about six months now and have been incredibly impressed with what it has to offer. First and foremost, the platforms affordability when compared to other RPA solutions on the market really makes it stand out. Not only is it much cheaper to implement and maintain, but the fact that it offers a comprehensive suite of functionality and flexibility without the requirement of additional purchases is a major advantage. What Ive found most advantageous is the innovation and use of next-generation technology within the Pega Platform. Its accessible, intuitive interface is perfect for creating automated tasks and processes with minimal manual effort. Ive had zero difficulty when scaling up as well as creating unique custom scripts. Add on top of that the ability to monitor tasks in real-time and robust task scheduling, I have to give Pega Platform a 10/10 for innovation and ease of use.
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Buyer, North America SME Company
Feb 25, 2023
'Review 4:
As a Customer Success Woman Leader I've had the opportunity to use Pega Platform's Robotic Process Automation (RPA) Software for around two months. This software is excellent for automating complex and mundane tasks, allowing organisations to save time and money.
When using the software, I found the interoperability between it and our existing systems to be outstanding. The integration was straightforward, meaning that the automated processes designed could not only be deployed more quickly, but also be reliably accurate in their data entry and analysis.
I also found the cost of the software to be quite reasonable. According to our budget, we purchased the Professional package which gave us access to all the features we needed. The tiered pricing system also allowed us to upgrade to more advanced features when needed.
In conclusion, I would highly recommend Pega Platform's Robotic Process Automation (RPA) Software to any organisation looking for a reliable and cost-effective automation solution. With an easy to use user-interface, intuitive design and interoperability, the software is simply outstanding. I would rate it 4.7/5.'
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Buyer, North America Mid Market Company
Feb 24, 2023
Security is one of the primary aspects of automation and I often find myself very particular about it. After using Pega Platforms RPA Software offerings for a few weeks, I believe it is quite reliable from a security standpoint. The software comes with in-built security and compliance policies that govern access and validate the integrity of the data, like encrypting data, logging activities, and keeping the user access credentials secure. Furthermore, it offers features that can be used to detect any suspicious activities and generate alerts as soon as there is a breach. So, overall I can confidently say that Pega Platforms RPA Software offerings are adequately secure and offer a secure automation environment. Rating: 9/10
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Buyer, North America SME Company
Feb 22, 2023
Review 4 As a Director of a mid-market company, I recently decided to try out Pegas RPA software for automating our daily tasks. I am quite impressed with its capabilities and ease of use. The self-learning algorithm ensures that the bots can be quickly configured and dont require a lot of manual intervention. The bots can be easily tweaked to do more than the basic tasks. However, the analytics are not up to the mark. The software isnt very user friendly and doesnt offer a lot of options when it comes to reporting and visualising data. Despite these shortcomings, I would rate the software 8/10. It is a great option for mid-market companies looking for an automated solution for their day-to-day tasks.
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Buyer, Asia Pacific Mid Market Company
Feb 22, 2023
PEAGs Robotic Process Automation (RPA) software has been a great investment. Its relatively affordable, efficient and easy to navigate. The intuitive GUI and user-friendly design make the product great for both experienced and novice users alike. Furthermore, the software supports a great range of use cases, allowing me to customize the product depending on my business needs. For example, with just a few clicks I was able to integrate my existing databases into the system to streamline a tedious, repetitive task. As for scalability, the products built-in scheduler is a great bonus that I have valued on many occasions. I am very pleased I decided to invest in the product, and Id rate it a solid 4 out of 5 stars.
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Buyer, UK Company
Feb 21, 2023
2 Use Cases: I was pleasantly surprised to see how many use cases the Pega Platforms RPA software has been able to successfully handle. From streamlining administrative tasks to simplifying customer onboarding, the platforms range of services continue to exceed my expectations. As the VP of Engineering, Im able to trust that Im using a robust and reliable system that can handle all the different use cases my company needs. In particular, I am impressed by the platforms use in customer service, where we have automated mundane processes and replaced them with automated workflows that consequently improved process speed and accuracy. Pega Platforms RPA has helped me greatly with process automation and I am very satisfied with the results. Rating: 4/5
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Buyer, UK Company
Feb 21, 2023
I have been using the Pega Platform for a fair amount of time now as our Robotic Process Automation (RPA) Software. Overall, my experience has been satisfactory, so here is my review: Cost of Ownership: The cost of ownership for Pega is seemingly higher than the other software in the market. But after careful consideration, I find the cost of ownership to be worth it due to the plethora of features and scalability. Taking into account the savings in time and cost of maintenance, I would rate the cost of ownership as 4 stars out of 5. Ease of Use: Pega is easy to use and does not require a lot of training, which contributes to its cost-efficiency. I have rarely run into any snags and the support team is always ready to help if needed. This makes the usage experience more hassle-free, so I rate the ease of use as 5 stars out of 5. Features: Pega offers advanced features that make automation easy. It has a robust set of features such as AI and ML support, innovative Java workflows and powerful scheduling tools, and pre-built connectors for other software. I find the features of this software competitive compared to other software in the market. I rate the features as 4.5 stars out of 5. Overall Impression: My overall impression of Pega is that it is a good tool for automation. The cost of ownership is on the higher side but it is worth it because of the features and ease of use. For us, the software has been quite helpful and the support team is very friendly. Therefore, I would rate the overall impression as 4.5 stars out of 5.
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Buyer, UK Company
Feb 21, 2023
I have worked in the Automation industry for over a decade and have been observing how robotic process automation (RPA) is revolutionizing the way work gets done. Pega platforms RPA Software offering is one of the most advanced in the market. The cost of ownership on their RPA Software offering is more than justified as they allow organizations to handle high volume tasks more efficiently and quickly with two major aspects: scalability and affordability. The setup cost for the software is quite low and the subscription fees are clearly structured so that users incur nominal costs for operations. It also offers the flexibility for companies to easily upgrade their plans depending on their requirements. The software is also very user-friendly, making it easy to configure and customize when needed. Overall, the cost of ownership on Pega Platforms RPA Software offerings is quite competitive, making it a cost-effective investment for businesses looking to automate their processes. Rating: 8/10
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Buyer, SME Company
Feb 20, 2023
'I recently started using Pega's platform for robotic process automation (RPA) at my company, and it has been quite the revelation. From the onboarding process and ease of use, to the utilization of next generation technology and cost of ownership, I'm thoroughly impressed.
Onboarding, in particular, was incredibly simple and straightforward, which made the transition to the Pega Platform incredibly smooth. We spent next to no time getting it up and running, and our team was able to start automated processes almost immediately.
The Pega Platform's use of next generation technology has been the most impressive. With it, our RPA operations can handle multiple tasks at once and with greater efficiency than in the past. What's more, the added layer of precision and accuracy ensures that complex tasks are carried out to their fullest potential.
With regards to cost, the Pega Platform is quite competitive compared to other vendors in the market. Not only did it keep our overhead low, but it also helped allow us to remain competitive in the industry.
To be sure, I'm quite pleased with the results I've seen since transitioning to Pega's platform for our robotic process automations. The combination of easy onboarding and cost of ownership, combined with their use of next generation technology, have made a big difference in our production. 8/10'
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Buyer, Europe Company
Feb 19, 2023
2) Our company recently began using Pega Platforms Robotic Process Automation (RPA) Software offering and we cant be happier with the results. The product has been incredibly easy to use and it has allowed us to streamline our tasks and processes which has vastly improved our overall operation. The customer service weve received from Pega Platform has been top-notch. Anytime weve had any questions or issues, theyve been quick to respond and helpful in every way. The after-sales support weve gotten has been great as well, and they are always there to help and make sure were happy with their product. So far weve had no product issues and the reliability of the product has been impressive. To sum it up, Id give Pega Platform a 5/5 for their RPA Software offering and a 10/10 for their after-sales support and product reliability.
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Buyer, SME Company
Feb 19, 2023
Review 3: I recently implemented Pegas Robotic Process Automation (RPA) Software for our business and so far Im very impressed. The package was easy to install, the tutorials are clear and straightforward and the end results are superb. Whats great about this software is that anyone from total beginners to experienced developers can use it to create automated processes quickly and effectively. I was also really impressed by the level of innovation Pega has built into the software. Theyve integrated features like AI and ML, which help to make the automations more efficient and accurate. Weve been able to use the AI capabilities to identify complex use cases and the ML trained to differentiate between normal and exceptional situations. This really has helped to improve our automation results and it shows Pegas commitment to pushing the boundaries of whats possible. Overall, Id say that Pegas Robotic Process Automation (RPA) Software is a top-notch offering. The software is comprehensive and versatile, allowing us to develop sophisticated automations with minimal effort and maximum accuracy. Id happily rate Pega as a 9.5/10 for its cutting-edge automation technology and futuristic use cases.
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Buyer, UK Company
Feb 18, 2023
5) Overall Innovation & Use of Next Gen Technology: 5/5 Throughout my experience using Pegas Robotic Process Automation Software, I was nothing short of impressed with their level of innovation and use of next-generation technology on their platform. Achieving end-to-end automation, AI-based automation and cognitive capabilities were priority components of their software that truly set them apart. Additionally, their no-code Visual Designer allows anyone to design and optimize processes with ease. With such an advanced and innovative platform, it is no wonder why our organization was able to automate processes faster than ever with so few hiccups. All in all, Pegas platform is an outstanding automation software that I fully recommend.
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Buyer, Asia Pacific Company
Feb 18, 2023
Review 4: I recently had the privilege of using Pega Platforms Robotic Process Automation (RPA) software offerings and must say I am highly impressed. The product vision sets the product apart from the competition, and our business unit has benefited immensely from the workflow automation capabilities. It was straightforward to install and use, and the pre-configured robot process automation tasks could be quickly tailored to our own business needs. Moreover, the product features are exceptional, allowing us to complete tasks quickly and accurately at a fraction of the cost and with minimal human intervention. I was also extremely pleased to see that the setup time was drastically reduced. Plus, the analytics capabilities are incredibly useful, providing us with valuable insights into areas for improvements and other potential opportunities. Overall, I have no doubt in recommending Pega Platforms RPA software offerings and rate it a 5/5. It has allowed our business unit to save time and money while achieving results with speed and precision.
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Buyer, North America Mid Market Company
Feb 17, 2023
Review 4 Customer Service The customer service team at Pega is truly the best Ive seen so far. No matter how small or large the issue may be, they will always make it their top priority to provide an answer. Our team recently needed help setting up automated tasks on Pega and with the help of their customer service representatives, we were able to get the job done without any hassle. This kind of customer service is what really sets Pega apart, and Id rate them an 11/10!
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Buyer, UK Company
Feb 15, 2023
When it comes to Robotic Process Automation (RPA) Software, I have had the pleasure of working with Pega Platforms offering for the past 5 years. As VP of Operations for our large-scale manufacturing business, I have deployed the software across our customer service, order processing, and logistics management departments. My assessment is that Pegas RPA Software is a top-notch product with reliable performance. The automation features offered by the software are exceptional. For instance, our customer service operation has been drastically improved due to shorter response times. In addition, our order processing time has been reduced by 40%, without compromising customer service. The product is also incredibly reliable. Weve experienced minimal downtime over our 5-year relationship with the software, thus allowing us to increase our service levels and avoid customer service disruptions. Weve also found it to be easily integratable into our existing infrastructure, with the products scalability options improving with each version. I am pleased with the results weve achieved using Pega Platforms RPA Software. It is an excellent automation product and I would rate it 8/10. I would highly recommend the software to other businesses looking to automate and streamline their operations processes.
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Buyer, North America Mid Market Company
Feb 15, 2023
Review 5 - Value for Money Having implemented Pega into our processes for the past few years now, I can confidently say that the value for money I have received from this platform has been incredible. From the time our team has saved to the streamlined performance of our automated processes, Pega has made our processes far more efficient. Plus, their customer service team has always been available to answer our questions and ensure that everything is running smoothly. All in all, I would rate Pega an impressive 9/10 for value for money.
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Buyer, UK Company
Feb 15, 2023
I run a small business, and I recently decided to invest in PEGAs Robotic Process Automation (RPA) software. Overall, Ive been very impressed with the product. I found the software provided many benefits for our business, such as improving efficiency and accuracy. Additionally, I was really impressed with its versatility and how it was able to integrate with other non-PEGA software. One great feature of the PEGA platform is its cloud based server. This allows me to access the system from anywhere and at any time. Even better, the PEGA platform is constantly updated with the latest and greatest technologies. What makes PEGA stand out from the competition is the high-level of operational control that it offers. Overall, I am giving this product a 4.5 out of 5 stars. The only reason why Im not giving it a 5 is because the system is still relatively new, and therefore, I have encountered a few minor tech issues. Nonetheless, I am very satisfied with the results and I would highly recommend PEGAs RPA software. Review 2
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Buyer, North America SME Company
Feb 14, 2023
'I had gone through several options before deciding to go with Pega Platform’s Robotic Process Automation (RPA) Software for our organization. We were in need of a complete solution which could automate mundane and tedious tasks and the software had to be customizable and future-proof. My experience with the product has been amazing and I must say that it has met all my expectations.
The software comes with a wide range of capabilities and can be used for several tasks which involve repetitive processes. What’s more, it is also future-proof, as it can be used in many upcoming technologies like Artificial Intelligence and Machine Learning which are going to be the next big thing in this industry. I would rate this software a 5/5 based on its features.
The interoperability and integration of the product have been great. We have been able to set up and configure the system without much fuss. What’s more, the user interface is great and user-friendly, so that my team is able to operate the software without any technical assistance. Additionally, the vendor’s support team has been helpful and supportive whenever we faced any challenges.
Overall, the product has been a great fit for our organization and I feel very satisfied with it. It has worked great in terms of automation, cost savings and scalability. I would highly recommend Pega Platform’s RPA offering to any business looking to improve their operations. I believe this robust and reliable software solution will benefit any business in terms of productivity and efficiency. I give it a 5/5 rating.'
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Buyer, North America Mid Market Company
Feb 14, 2023
. Review 1 Value For Money I have been using the Pega software as a robotic process automation (RPA) tool for my business, and I can happily report that it has been an invaluable asset at a great price. From running our automated back-office processes to automating onboarding processes, Pega has made our job easier in ways that I never thought possible. With the help of their automation team, weve seen a savings of 20% in labor costs and 25% in time for many of our tasks. Pega also upgrades its software frequently so that users can benefit from new features and fixes, and its customer service team is always available to help with any issues that may arise. Id definitely rate Pega a 9/10 for value for money.
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Buyer, SME Company
Feb 14, 2023
'Review 3:
As a Woman Leader in Customer Success, I've been using Pega Platform's Robotic Process Automation (RPA) Software for a few months and am in praise of the value it has provided to our organisation. The software has allowed us to automate different tasks like accounts tracking, data entry and analysis, freeing up both time and cost.
More importantly, the automated processes designed through the software, have allowed us to reduce the errors in our processes, thus ensuring accuracy and reliability. We also found it easy to integrate our existing systems with the software, meaning that manual data entry is no longer required.
Finally, the product also offers a great value for money. A fee structure is available, meaning we can choose the package that best suits our needs and budget.
In conclusion, I would highly recommend Pega Platform's Robotic Process Automation (RPA) Software. Thanks to its interoperability, easy integration and value for money, it's one of the best automation software solutions currently on the market. I would rate it 4.9/5.'
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Buyer, UK Company
Feb 14, 2023
'Pega Platform’s RPA Software:
I recently purchased the Pega Platform’s RPA Software for my business, and I can confidently say it has been a great investment. The price was competitive and I am getting full value for the money.
The customer service was excellent. They responded quickly to my queries and gave detailed solutions. They were really helpful and offered valuable advice while setting up the platform.
The user interface was intuitive and it was quite easy to navigate around and get the hang of the features and functions. What’s more, the platform offers plenty of tips and tricks which can prove advantageous in making the most out of it. All in all, I am quite satisfied 8/10.'
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Buyer, Asia Pacific Mid Market Company
Feb 14, 2023
'Review 1
As the head of a conglomerate, I realize the importance of next-generation technologies and the need to incorporate them in our operations. Pegasystems’ Robotic Process Automation (RPA) software offering has been a great addition to our technological toolkit and has seen great success.
Their support for futuristic use cases has been remarkable and the integration with existing systems has been seamless. Leveraging technologies like intelligent automation, machine learning & AI, and contextual analytics has allowed us to automate mundane, repetitive tasks, extract actionable insights from processes, and use AI assistants to enable human-machine interaction. All this has improved our efficiency and accuracy by many folds.
The innovation that the Pegasystems team has demonstrated has been inspiring. I am particularly impressed by the way they have integrated RPA with other technologies like natural language processing, facial recognition and speech recognition. This level of integration has allowed us to develop use cases that would have been difficult to imagine a few years ago.
Apart from supporting futuristic use cases, I also appreciate their focus on making things secure and compliant/regulated. This shows their commitment to ensure that their customers are safe and their data is always secure.
Overall, I am really impressed with the Pegasystems’ RPA solutions and give it 4.5/5 stars!'
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Buyer, UK Company
Feb 14, 2023
'I recently tried out Pega Platform’s Robotic Process Automation (RPA) Software for my organization and I am glad to say that I am very pleased with my experience. From installation to operations and usage, the process has been extremely smooth and efficient. In terms of functionalities, this software solution offers a wide range of capabilities and can be customized according to the needs of the business. It also works seamlessly with other systems and technologies which is great. Consequently, I would give this solution a 5/5 rating.
The product’s ease of use has been a great plus. Setting up, configuring and using the system was a breeze and the UI is intuitive, enabling my team members to operate and manage the system with utmost ease. Furthermore, the scalability of the software ensures that we can add more modules, applications and processes without any hassles.
The customer service provided by Pega Platform has also been top-notch. They answered all our queries and addressed our issues promptly. What’s more, the vendor has also provided helpful insights on how to make the best use of the software for our needs.
Overall, Pega Platform’s RPA solution has proven to be an excellent fit for our organization. I would highly recommend it to any business who is looking to streamline their operations and automate mundane tasks. I am sure they will be as satisfied as I have been, with the product’s robust functionalities and fabulous customer support. I would rate this software a 5/5.'
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Buyer, UK Company
Feb 14, 2023
Review 3 : Having been using the Pega Platform for Robotic Process Automation (RPA), I must say that it meets all of our requirements and more. The simple drag-and-drop style process design is so easy to use, allowing us to quickly build and deploy automation with no hassle. The robust programming language allows us to build RPA with complex programming capabilities and the native security features help keep our data safe and secure. Plus, with the ability to easily define and modify rules and regulations, it makes the entire process so much easier. The cost of the platform may be a bit pricey, but considering its features and capabilities, the value for money can be worth the investment in the long run. We have been quite satisfied with the Pega Platform and were looking forward to using it for our futuristic applications.Rating : 4/5
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Buyer, UK Company
Feb 14, 2023
'I’ve been using the Pega Platform Robotic Process Automation software for a few months now, and I’m thoroughly impressed with the results it’s been providing. The software is interoperable and highly integrated with other systems which has been a great help to me. Along with the features of this software, the customer service team has also been very friendly and helpful. Whenever I have any questions or issues, they respond quickly and provide all the help and information I need. They definitely deserve a 10/10 rating for the customer service and integration that they provide.'
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Buyer, North America Mid Market Company
Feb 12, 2023
I have been using the Pega Platform as our primary Robotic Process Automation (RPA) Software for the past six months. Here is a review of my experience so far: Cost of Ownership: The cost of ownership for Pega is somewhat high initially.However, it pays off in the long run. The cost of maintenance and scalability is relatively low compared to other software, making it a good investment. Therefore, I would rate the cost of ownership 4 stars out of 5. Ease of Use: I found the software easy to use and intuitive. Whats more, minimal training was required which is a plus. The software also offers great support for any issues that may arise. Thus, I would rate the ease of use as 5 stars out of 5. Features: Pega comes with powerful features tailored to automate processes. It supports AI, ML, and offers pre-built connectors. In addition, it also offers advanced scheduling tools. Those features are what sets this apart from other RPA software in the market. I would rate the features as 5 stars out of 5. Overall Impression: Pega has proven to be an essential asset to us. The cost of ownership is reasonable, the ease of use exceptional, and the features outstanding. I am very happy with the overall performance and would rate the overall impression as 5 stars out of 5.
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Buyer, Europe Company
Feb 12, 2023
Pega Platform used as Robotic Process Automation (RPA) Software Review 4: I was highly disappointed with Pega Platform RPA software, as I found the overall product to be a huge letdown. It felt like their entire product vision was focused on the products that they currently have, instead of truly innovating and planning for the future. Additionally, the product features are quite outdated, meaning that customers are not able to get the most out of their experience. When it comes to Overall Innovation and use of next generation technology, I rate them a 2/5 stars.
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Buyer, North America Mid Market Company
Feb 12, 2023
Review 4: I can vouch for the efficiency of Pega Platform in automating processes for my conglomerate. This software is solid, dependable, and very secure. It allows us to use robotic process automation (RPA) with confidence. In addition, it has superior interoperability and integration capabilities. This makes the management process hassle-free and straightforward. I am pleased to report that Pega Platform has gone above and beyond in providing stellar customer experience. It has enabled us to facilitate customer and supplier-facing transactions, which has drastically improved the approval ratings of our business. I was even more impressed to note that this software can be trusted to support futuristic uses cases. It is well-equipped to drive the future of the robotics industries and process the requests of our stakeholders for unified automation systems. I have been left very satisfied with using Pega Platform and I would gracefully rate it 9/10 for its adapted and reliable automation features.
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Buyer, Asia Pacific Mid Market Company
Feb 11, 2023
1 As a Head of Information Technology, I have an interest in finding the best automation technology (Robotic Process Automation or RPA) for our business needs. Recently, weve been looking at Pega Platforms RPA offering and considering it for our automation needs. First off, its important for me to note that their after-sales support has been outstanding. Our team used the product for over a year, and a few months into it, some of our staff experienced performance issues. We contacted Pega Platforms tech support and they were extremely helpful and understanding. They sent us a personalized plan to fix the issues. Furthermore, they also provided us with additional resources and assistance to streamline our processes. Our team appreciated their support and were impressed at how committed they were to solving our issues. In addition, I must also note the products innovation. Pega Platform has made tremendous progress with their RPA offering. Their automation process is smooth and easy to use. It allows us to easily integrate our existing systems, with their technology. By doing this, weve been able to gain more control over our data and automation processes. Overall, I am very impressed by both the after-sales support and the innovative product of Pega Platforms RPA software. I would happily rate this 5/5 stars - both for the product and for their after-sales support.
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Buyer, UK Company
Feb 11, 2023
2 When I first started using the Pega Platforms Robotic Process Automation software, I was a bit apprehensive. I had no idea what to expect, but I quickly learned the value it brings to my small business. Its incredibly effective for automating our repeatable processes, and Ive noticed a significant increase in efficiency and accuracy. Plus, the integration with my existing tools is pretty easy and I havent had too many issues with interoperability. Of course, Ive encountered some compatibility issues, but they are quickly resolved. All in all, this product really makes my life easier, and Im loving it. Id give it an 8/10.
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Buyer, UK Mid Market Company
Feb 11, 2023
Use Case 4: Increasing Productivity Rating: 4/5 stars I believe that Pega Platforms RPA software is a great choice for organisations that want to increase their productivity. The ability to perform large-scale automation quickly and easily leads to massive improvements in efficiency, reducing time spent on mundane tasks and freeing up resources for higher priority items. Additionally, the automated processes are able to run 24/7 with minimal effort on the part of the organisation, maximizing productivity further.
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Buyer, UK Company
Feb 10, 2023
Review 1 As a Procurement Manager, I have recently been exploring the Robotic Process Automation (RPA) Software offerings of the Pega Platform. While I understand that RPA is essential to staying competitive in the marketplace, I have found that the Pega Platform is lacking in terms of offering comprehensive customer support and enabling me to complete complex tasks. I am disappointed with their offerings in terms of futuristic use cases and ease of use. For instance, I found their drag-and-drop approach for setting up automation tasks lacking in scalability and customization. Their customer support team was also not very helpful when I had issues with setting up the automation tasks. Despite their user-friendly UI, I find myself struggling to accomplish unique business needs, even with the help of their customer service. Rating: 2/10
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Buyer, North America Mid Market Company
Feb 10, 2023
Review 1: As VP of Engineering for our organization, Ive had the opportunity to utilize Pegas Robotic Process Automation (RPA) software and am pleased to report it has been very successful. The software is easy to use, quickly integrates and requires minimal configuration to get up and running. The degree of automation made possible is quite impressive, allowing our users to quickly automate business-critical tasks without needing expertise. The support provided throughout our deployment process was also very helpful and efficient. Im confident in recommending Pegas RPA software, as it has served us well, and I would happily rate it a 4.5/5.
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Buyer, Asia Pacific Company
Feb 10, 2023
I recently had the chance to evaluate the Pega Robotic Process Automation (RPA) software offering. As the VP of Engineering, I took a good look into the product innovation and use cases. At a high level, the software is impressive and definitely addresses my teams need for a reliable robotic process automation solution. The product innovation is genuinely designed to increase the speed, accuracy, and efficiency of manual processes; which is a big win for engineering teams. With an intuitive graphical interface, employees can easily define, deploy, and manage bot workflow, capture output, and set up control and decision rules. These features are sophisticated enough to allow employees to structure and analyze robotic data, but simple and straightforward enough for use with minimal training. Similarly, their use cases have impressed us. Established for hard-hitting enterprise applications, the Pega RPA platform offers a library of cognitive automation solutions for our business processes and includes collaboration tools, task allocation solutions, and advanced data processing. Combined with exceptional scalability and security features, my team can easily look into customer and partner interactions, with end-to-end process integration, without any interruption to the flow. Overall, my team was pleased with the Pega RPA Software offering. It seems to integrate seamlessly with existing business systems, making it simple to generate automated solutions right away. We were also satisfied with the customer service, which was stand-out. I am giving it 4.5 stars out of 5 for product innovation, use cases and customer service.
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Buyer, SME Company
Feb 09, 2023
5. Having evaluated Pega Platforms Robotic Process Automation (RPA) Software offerings, I can confidently say that it has been a great experience. They have set a gold standard for the industry by providing customers with feature-rich tools that are also easy to use. The integration of different tools and applications within a single software saved us a lot of time and money. The automation enabled us to achieve faster and more efficient results and the bugs observed have been minimal. Their customer service is commendable. They always respond to our queries in a timely manner and have been actively monitoring software bugs. It speaks a lot about the product quality that they are dedicated towards customer service. As a research and development head, I respect their vision behind the product and I am quite satisfied with the features provided too. Their mission of making life simpler for the users is evident in the features of the product and I am impressed by the dedication they have shown in providing customers with the best products. All in all, I rate Pega Platforms RPA Software offerings 4.5/5.
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Buyer, UK Mid Market Company
Feb 09, 2023
Review 1: I have been using the Pega Platform as an RPA software for a few years now and it has been a stunning success for us. We have seen an increase in process automation and reliability with their technology. I am particularly pleased with their product features and product vision, as they have constantly been at the forefront of futuristic automation and have helped us to make use of the latest technologies in our processes. The Pega Platform works seamlessly with a range of different systems, from legacy software to the very latest in AI technology. This allows us to make use of the capabilities of both and to ensure that our automation processes are up to date. Furthermore, the product is incredibly easy to use and configure, even for a relatively new user. I am also pleased with their customer success team. They are very responsive and willing to help us in any way possible. Whenever I have any questions or issues, they are always eager to help. Ive been especially pleased with the way they have demonstrated the uses of the software during our onboarding process. Overall, I am very satisfied with the Pega Platform and its features. It has been a great help to our automation process and I would definitely recommend it to others. Rating: 10/10
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Buyer, UK Company
Feb 09, 2023
'I recently procured robotic process automation software from Pega, and I must say that their platform and its use of next generation technology and cost of ownership have been very impressive.
The onboarding process for the Pega Platform was incredibly simple and straightforward. This made the transition to the platform incredibly seamless, and we were able to start automated processes almost immediately.
The use of next generation technology was also incredibly noticeable. This allowed our RPAs to handle multiple tasks at once and with greater efficiency than ever. Add to that the guarantee precision and accuracy that comes with the platform and it's easy to see why we have begun to rely on it for complex tasks.
Finally, the relatively low cost of ownership of the Pega Platform has kept our operational costs down, as well as given us an edge in the industry.
Overall, I have been happy with the results since Transitioning to the Pega Platform. Their utilization of next gen technology and cost of ownership has made a real difference, and I'd certainly recommend checking it out for anyone looking for RPA solutions. 8/10'
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Buyer, UK Mid Market Company
Feb 09, 2023
Review 3: Pega Platforms Robotic Process Automation (RPA) software has been a great help for our organization. The RPA solution is fast, reliable and very robust, allowing us to automate and optimize different kinds of tasks with great efficiency. The software is also very useful in helping us identify futuristic use cases. By leveraging the power of different algorithms and machine learning capabilities, it helps to uncover insights in complex business processes that can be used to drive our objectives in the long run. Moreover, the ability to integrate with other existing technologies and systems is especially useful. This RPA offering from Pega Platform is a great tool for achieving organizational goals in the most efficient manner. As a Senior Manager, I rate this offering 4.7 out of 5 stars for its effectiveness and usability. I highly recommend it.
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Buyer, Asia Pacific Company
Feb 09, 2023
Review 2 - PEGA Platforms Robotic Process Automation (RPA) Software My team and I have been using PEGA Platforms Robotic Process Automation (RPA) Software offerings to improve our back office operations. I must say we have been incredibly pleased by the results. The platform is incredibly efficient and requires no technical training to use. We have been able to reduce time spent on mundane tasks and focus our efforts on more value-added activities instead. The customer service at PEGA Platform has been top-notch. They have been immensely helpful and have been incredibly quick to answer any questions and provide technical support when the situation requires it. They have been instrumental in helping us make the most of their software. Though the cost of ownership has been slightly higher than initially anticipated, the software has paid itself off in no time. We have been able to utilize the software to maximize our resources and open up new opportunities for growth. Therefore, I am more than happy to give PEGA Platforms Robotic Process Automation (RPA) Software offerings a 4.5 out of 5 stars. Their customer service and technology are user-friendly, and their cost of ownership is well worth the investment. I would highly recommend PEGA Platforms RPA Software to any enterprise looking to automate their processes cost-effectively in a timely manner.
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Buyer, North America Mid Market Company
Feb 09, 2023
Review #4 on Ease of use PEGAs RPA platform is an invaluable asset which has enabled me to save considerable time in managing our operations. I find that one of its most attractive features is its ease of use, which allows every user regardless of their technical background to start automating within minutes. In my business, this has been particularly useful as our staff is able to quickly identify and implement actions that need to be automated. The softwares user interface is easy to understand, making navigation and navigation around the platform easy and straightforward. Moreover, the software also contains a configuration wizard, which provides step-by-step instructions on setting up the automation of the operations. This was essential for us as it allowed us to get our chosen operations running in an efficient and cost-effective manner. Overall, I rate PEGAs RPA Software offering 9/10 when it comes to ease of use.
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Buyer, UK Company
Feb 08, 2023
Its my pleasure to leave a review on the Pega Platforms Robotic Process Automation (RPA) software offering. This efficient solution perfectly balances performance and ease of use, making it an invaluable offering for enterprises. The drag-and-drop interface was both intuitive and effective, meaning that I was able to quickly create and launch bots. The deployment went over just as smoothly. Thanks to Pega Platforms integration with existing software systems, I was able to deploy bots with much less hassle than I had originally expected. The support team were also incredibly helpful, offering competent and timely advice when needed. The RPA service was also able to support multiple use cases, saving us countless hours of manual labor. We had success with using it for document processing, data extraction and automated customer service inquiries, among others. After using it for weeks, I can honestly say that it managed to meet the customers expectations while also being cost-effective. Rating: 5/5
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Buyer, North America Mid Market Company
Feb 08, 2023
I am a daily user of PEAGs Robotic Process Automation (RPA) software and I am pleased to report that it has lived up to my expectations. The cost of ownership is reasonable and certainly worth the investment that Ive made. Its user friendly GUI and the wide range of use cases make the product highly desirable. What really impresses me is the products scalability to support futuristic use cases, something that I have not come across in many other products. As an example - I created an automated system that automates tedious, repetitive tasks within our database. This was a huge time-saver that allowed me to focus my energy elsewhere. In conclusion, I am confident in suggesting PEAGs RPA software to anyone looking for an efficient RPA solution. I give this product 4 out of 5 stars.
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Buyer, North America Mid Market Company
Feb 08, 2023
Having recently experienced the benefits of the robotic process automation (RPA) software offerings from PEGA Platform, it has become evident to me that the software is an integral part of any businesses toolkit. It has enabled us to automate and streamline several tedious and routine tasks which has allowed us to focus on more important tasks. The RPA software has also enabled us to improve the accuracy of our customer service. With its automated solutions, we have been able to quickly process customer requests, complaints and other support cases. This has allowed us to improve our customer service ratings. Additionally, the use of artificial intelligence has increased the accuracy and precision of our services. Not only are the automated solutions provided by PEGA Platform incredibly efficient and reliable, but the customer service has been exceptional as well. The staff members have been very helpful and friendly, always willing to help whenever needed. In conclusion, I must say that I am highly impressed with the PEGA Platform RPA software. It has enabled us to streamline our operations and significantly improve our customer service. I would highly recommend their services to other businesses stakeholders. Rating: 5/5
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Buyer, North America Mid Market Company
Feb 08, 2023
5. We have been using Pega Platforms RPA offering for quite some time now and it has drastically improved the functioning of our Business Unit. It has been really helpful in streamlining and automating the process and has allowed us to be more efficient. The bots are intuitive and very user-friendly. Even a non-technical resource can use it easily. It has been highly reliable and has helped us to save time and resources. Additionally, the customer support has been exceptional and quick to respond. We have had great results with almost no errors whatsoever. All in all, I am highly impressed with the product and would surely rate it 5 out of 5 for innovation, use of next-gen technology, product vision and features.
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Buyer, North America SME Company
Feb 08, 2023
Usability - 4 stars I find the user experience of Pega Platforms Robotic Process Automation (RPA) Software offering to be satisfactory, overall. The user-friendly interface makes the software easy to use and navigate. However, compared to other market competitors, I find that there are certain elements missing from its usability such as more advanced tools and more detailed reports. The software also at times suffers from glitches and instability that disrupt the user experience.
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Buyer, UK Company
Feb 08, 2023
'1. Review of Pega Platform's Robotic Process Automation (RPA) Software:
As a veteran entrepreneur in the industry, I've had the pleasure of exploring and utilizing various automation tools; and the Pega Platform's Robotic Process Automation (RPA) Software offers has been a pleasurable delight due to its supporting futuristic use cases and interoperability and integration. Thanks to its features, I am able to convert manual human labor into easily automated robotic labor in no time. This includes handling emails, automating alerts and notifications, scheduling tasks, and performing back-office activities like data entry and order processing.
The program's design has made it easier to integrate with existing systems and programs we already have in the company, promoting secure data integration and data transport. Furthermore, the speed at which new data is collected and stored in the system is extraordinary.
In addition, I find that the UI/UX of the program to be quite amazing with its user-friendly set up. It is extremely easy to use, even for those without any formal technical knowledge or RPA programming experience. The customizable settings are also great for personalizing the experience to match your own needs.
On the downside, I find the cost of this platform to be a bit high given its features. Another minor issue I have encountered while working with the Pega Platform's RPA Software is its incompatibility with some of our more recently developed systems, making interoperability and integration tricky in certain cases.
Overall, I highly recommend trying out the Pega Platform's RPA Software to get a firsthand experience of its features and capabilities. The advantages in terms of automation and convenience are well worth the cost. Rating: 9/10'
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Buyer, UK Company
Feb 07, 2023
Review 2 : At our research and development division, weve been using the Pega Platform for Robotic Process Automation (RPA). The simple drag-and-drop assembly feature provides an excellent way to quickly design, build and deploy automation to increase efficiency and accuracy without any hassle. The programming language is also quite powerful and allows for complex automation scenarios to be developed. The unique mix of intuitive features and complex functions makes it perfect for use with our type of work. The fact that the platform is also extremely secure, always keeping our data safe and secure is a major boon to us. Although the initial cost was quite high, weve certainly seen our return on investment over time. Were confident that our use of the Pega Platform has made a noticeable difference to our processes and our future plans include using the system for futuristic applications.Rating : 4.5/5
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Buyer, UK Company
Feb 06, 2023
-Review 3: I must say that I am entirely satisfied with the results that PEGAs RPA software has provided. As a software engineer, I can appreciate its intuitive user-interface and its ability to automate processes quickly and easily. From creating rules to running analytics, PEGAs RPA has made our processes significantly more efficient. Additionally, its ability to integrate with other systems is a bonus, as it opens up the opportunity to automate even more processes. PEGAs RPA software is reliable, affordable, and secure. It provides outstanding value for money, considering the features and scalability that it offers. It has been a pleasure working with PEGAs RPA software and I can confidently rate it 9 out of 10.
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Buyer, North America Mid Market Company
Feb 06, 2023
Review 2: I was looking for an RPA solution for our organization and after careful research, I chose Pega Platform. I would rate the platform 8/10 due to its support for futuristic use cases and ease of use. The greatest feature of Pega Platform is its ability to configure complex workflows quickly and reliably. As an engineering manager, I was pleasantly surprised by how quickly and smoothly the necessary processes were put into place. Moreover, the platform has preloaded saves, which makes it easy to deploy the processes in just a few steps. The user interface of the platform is straightforward and clear. Users can easily access and understand the different stages of automation in the platform. Though I found it a bit difficult to get accustomed, the user interface provides comprehensive advice and shortcuts to navigate through different screens. However, one of the areas where I needed some assistance was the integration with an existing third-party system. The data import procedures offered by Pega Platform could have been more flexible. Additionally, I wish there was more guidance and support during the deployment stage. Nevertheless, I find Pega Platform to be a suitable solution to our robotic automation needs and rated it 8/10 based on its support for futuristic use cases and ease of use.
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Buyer, UK Company
Feb 04, 2023
3) Were so happy that we made the switch to use Pega Platforms Robotic Process Automation (RPA) Software offering. It has improved our internal processes and tasks so much, and its incredibly easy to use. On top of that, the customer service has been phenomenal. Whenever weve had any questions or issues, Pega Platform has been speedy to respond and provided us with solutions that fit our needs. Their after-sales service has been great as well, theyve made sure that our experience is satisfactory. Weve had no problems with the products reliability so far, as it works flawlessly. Wed easily give Pega Platform a 5/5 rating for its RPA Software offering, and a 10/10 rating for after-sales support and product reliability.
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Buyer, UK Company
Feb 04, 2023
'2
I recently bought a subscription to Pega Platform's Robotic Process Automation (RPA) software, and I was overwhelmed with its capabilities. Easily integrating with our system and immediately scaling up capacity to run our labor-intensive tasks, this tool has been a massive help. The mundane and repetitive tasks that could only be handled by human labor before have now been handled swiftly and accurately by the automated RPA.
The seamless integration of AI has allowed the RPA to perform tasks similar to human labor with the decisions that are just as accurate. Additionally, the system of security features helps us to keep our data safe and secure.
I would highly rate Pega RPA 5/5 stars for its world-class innovation, next-generation technology, and great value for money, as it has allowed us to increase our productivity beside injecting a new level of accuracy and efficiency.'
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Buyer, SME Company
Feb 04, 2023
Im the AVP of a large global enterprise and Im proud to say that we have been using Pega Platforms RPA software since its launch in 2020. Our experience with the software has been nothing short of excellent. The product is well designed and offers a lot of business value. The bot builder feature enables us to quickly and easily create and configure custom automation steps. This eliminates manual labor and allows us to implement our processes quickly. The workflow visualization feature encourages collaboration amongst the team and helps us to understand the process better. What really makes the product stand out is the product innovation. The AI-powered deep learning capabilities along with the predictive analytics and progress tracking abilities have drastically improved our processes. We are able to detect and respond quickly to data anomalies and events. Additionally, the product can quickly be tailored to our needs, allowing for optimization specific to our situation. Overall, Pega Platforms robotic process automation has been great for our enterprise. We have experienced incredible cost savings due to the automation enabled by the software, and have enjoyed a streamlined process. We look forward to continuing to use the product in the future! 5/5 stars!
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Buyer, Asia Pacific Mid Market Company
Feb 04, 2023
Review 3- Use of Next Generation Technology Ive been really impressed with the way that Pega Platform has harnessed the potential of next generation technologies to maximise the efficiency of our automation process. The artificial intelligence and machine learning capabilities powering the software enables us to create bots that can process even the most complex tasks with greater accuracy, speed and ease. The robotic process management capabilities ensure that the bots are quickly and easily monitored and managed, and the natural language processing capabilities have enabled us to create bots which can understand specified instructions. Given these impressive features, I award Pega Platform with a 5-star rating for use of next generation technology.
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Buyer, North America Mid Market Company
Feb 04, 2023
I have been using the Pega Platform for a couple of years now as our primary Robotic Process Automation (RPA) Software. The overall experience has been positive the platform offers numerous features that make automation easier for us. Here is a brief review of my experience with Pega Platform: Cost of Ownership: The initial cost of ownership for Pega is slightly higher than other RPA software in the market. However, I believe it is worth the investment and the investment more than pays itself off over the duration of usage and implementation. The cost of maintenance and scalability is lower than other software - which I think makes it a great value for money. Overall, I would rate the cost of ownership as 4.5 stars out of 5. Ease of Use: I find Pega to be very user friendly. It is intuitive and has been crafted in such a way that automating processes is very straightforward. The minimal training required is cost-effective too. The software also offers a great support team should anything go wrong. Therefore, I would rate the ease of use as 5 stars out of 5. Features: Pega offers a great collection of advanced features. It is tailored for automation purposes, so I have no qualms about the features. The software is sophisticated, yet easy to manage. A few notable features include built-in support for artificial intelligence (AI) and machine learning (ML), innovative Java workflows, powerful scheduling tools, and pre-built connectors for other systems. Overall, I would rate the features as 5 stars out of 5. Overall Impression: My overall impression of Pega is that it is a great software for quick automation. The cost of ownership is reasonable, the ease of use is exceptional, and the features are top-notch. For us, it has proven to be an invaluable asset. Therefore, I would rate the overall impression as 5 stars out of 5.
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Buyer, Asia Pacific Company
Feb 03, 2023
Review 4 I have been using the Pega Platforms RPA Software offering for the past few weeks, and I am disappointed by the lack of support that it offers for futuristic use cases. It is not very intuitive to set up automation tasks and I find myself struggling to accomplish unique business needs. Even with the help of their customer service, I am still faced with issues which require me to search for help online. Furthermore, the product is not very customizable and is not optimized for scalability. Rating: 2/10
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Buyer, Asia Pacific Company
Feb 03, 2023
Review 3 Cost and Complications Pega Platform is a reliable, feature-rich and robust software solution but its upfront costs can be daunting with long-term variation analysis. The hierarchy of the software framework is quite intricate. Even though the software has an automated logic builder to govern the automation framework and set the rules, sometimes troubleshooting or resolving any discrepancies or errors can be complicated and require deep technical insights. The trial versions are helpful to get a taste of how things work, but eventually, licensed versions need to be acquired to use certain features. This overhead along with the setup and custom requirements cost can be rated 5/10.
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Buyer, North America Mid Market Company
Feb 02, 2023
Review 3: I recently had the opportunity to use Pega Platforms Robotic Process Automation (RPA) software offerings and must say I was completely impressed by the product vision. It was easy to install and use, and I saw immediate benefits for our business unit. The pre-configured robot process automation tasks could be quickly customized for our own business purposes, saving us time and effort. Furthermore, the product features are exceptional and the value for money is tremendous. We were able to complete tasks quickly and accurately at a fraction of the cost and with minimal human intervention. I was very pleased to see the set up time was drastically reduced. Additionally, the analytics capabilities are really powerful, providing us with insights into areas for improvement and new potential opportunities. Overall, I highly recommend Pega Platforms RPA software offerings and rate it a 5/5. It has enabled our business unit to save time and money while achieving fantastic results with precision.
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Buyer, SME Company
Feb 01, 2023
Review 1: I have been using the Pega platform as an RPA solution for a while now and I must say I am impressed. The product offers a wide range of options, allowing me to automate many of my processes. The drag and drop functions make it easy to get used to and the results have been beyond satisfactory. Pega is great value for money. Its one of the most economic solutions available compared to other products on the market. It also offers excellent scalability and flexible deployment options, allowing me to quickly scale up or down as needed. In addition, it is highly secure and compliant, which is important in our industry. The cost of ownership is also very reasonable. The cost of software licensing and support are quite low compared to competitors. The customer support team is really reliable and responsive. They respond to my questions quickly and provide timely assistance. Overall, I have had a great experience with Pega. It is an excellent RPA solution that is within reach of any industry veterans budget. I would highly recommend it to anyone. Rating: 9/10.
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Buyer, North America Mid Market Company
Feb 01, 2023
'3. Review of Pega Robotic Process Automation (RPA) Software
I have been using the Pega’s Robotic Process Automation (RPA) software for a while now and I must say that I am overall quite satisfied. The system provides us with a great opportunity to streamline our operations and make our services better for our customers.
The system has tremendous value when it comes to interoperability and integration. We have been able to connect it with our already existing business process management system and have enjoyed the various benefits of automation such as faster lead qualification and document processing. Furthermore, the system is easy to use and requires minimal programming, making it accessible to all types of users.
Also, the visual analytics offered by the system is quite impressive. We can identify customer journey touchpoints easily and automate them to provide improved customer experience. Additionally, Pega also offers excellent customer service. Their team is professional and responsive, helping resolve our queries within no time.
In conclusion, I am quite pleased with Pega’s Robotic Process Automation (RPA) software and would highly recommend it to anyone looking for an effective and cost-efficient automation solution. Rating: 7/10'
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Buyer, UK Company
Feb 01, 2023
After being with Pega Platforms Robotic Process Automation Software for a couple of months, I absolutely love it! The range of features and use cases that it offers are impressive, to say the least, and the customer service is impeccable. Overall, Im extremely satisfied with my experience and if youre looking for a reliable and cost-effective solution, I highly recommend giving it a go. Rating: 4.95/5
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Buyer, UK Company
Feb 01, 2023
Review #2 on Ease of use I am also incredibly impressed with PEGAs RPA Software offerings when it comes to ease of use. Initially, I had my doubts how difficult it would be for my team to transition from their manual processes to fully automated ones, especially without prior technical background. However, much to my surprise, everyone found the software quite easy to use. The software offers an intuitive interface, making it simple for users to navigate through and set up the automations. During our implementations, the staff were able to easily operate the interface and quickly perform the necessary tasks. One example in particular which stands out is how we were able to deliver multiple reports within a much shorter amount of time as most of our process were automated. This not only enabled us to perform more efficiently and effectively, but also saved us a great deal of time which was previously spent on manual processing and meetings. Given its ease of use, I rate PEGAs RPA Software offerings 9/10.
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Buyer, North America SME Company
Jan 31, 2023
Pega RPA Review 2 – Deployment Support The deployment support for Pega Platform was very easy to use. I was quite impressed with how quickly the system was able to be implemented into our workflow. The team was able to quickly understand how to set up and configure the software to get the optimal results. Moreover, their technical team offers timely support as and when needed. The customer support system is also quite easy to use, and our queries have been always been answered in no time. The Pega Platform team have been very accommodating and taken the time to really understand the nature of our organization. I would quickly rate the deployment support of Pega Platform at a 9/10.
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Buyer, North America Mid Market Company
Jan 31, 2023
My organization recently adopted the RPA offering from Pega Platform, and the results have been nothing short of remarkable. This software stands out among the competition in terms of product innovation, providing an incredibly intuitive user-interface along with the ability to operate without any coding or technical knowledge. In terms of use cases, the platform has been incredibly useful in our operations. We are able to automate essential processes such as document scanning and data entry without issue, dramatically reducing personnel costs in the long run. Furthermore, its ability to interface with our ERP system has proven incredibly valuable, allowing us to unlock data that we were unable to access before. All in all, I am happy to give Pega Platforms RPA software an industry-leading 5 out of 5 rating. This tool has truly revolutionized the way we do business, improving operational efficiency while saving us costs at the same time. I wouldnt hesitate to recommend this platform to any organization looking to remain competitive.
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Buyer, North America SME Company
Jan 30, 2023
4 As the Head of Information Technology, Im always looking for an automation technology that strikes a perfect balance between great after-sales support and product innovation. Recently, Ive considered Pega Platforms Robotic Process Automation (RPA) offering, and Im really impressed with the quality of their service. Their after-sales support is top-notch. A few months into using the product, we had some performance issues and they were quick to respond. They sent us a custom plan to resolve the situation. Not only that, they also provided other resources to make sure that our processes ran smoothly. The product innovation they offer is equally impressive. It is user-friendly and allows us to integrate our existing systems. This helps us enhance our data and automation processes. Given the quality of the Pega Platforms RPA software, I am delighted to give them 5 stars out of 5 for both their after-sales support and product innovation.
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Buyer, North America Mid Market Company
Jan 30, 2023
'## Review 1
Having been a supplier partner of the Pega Platform’s Robotic Process Automation (RPA) Software, I have found it to be a very reliable system and have had nothing but undiluted positive experiences interacting with it. It provides an effortless workflow and allows for quick scalability. Additionally, it is incredibly user friendly and allows for cost effective robotic solutions, as we can deploy bots without the need to involve an IT department.
The customer service has also been exemplary. All queries are responded to within no time at all and their support personnel - both remote and on-site - have been extremely accommodating when it comes to resolving any and all problems I have faced. This, coupled with the fact that their software solutions are cost effective, has made my experience with the Pega RPA software seamless.
My overall sentiment can be rated at 4.8/5.'
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Buyer, UK Mid Market Company