LogMeIn Rescue Service Desk Software Pricing & Demo

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LogMeIn Rescue Service Desk Software
Online
Boston, Massachusetts, US
2003
$500MN to $1BN
Enterprise
82 Likes
89 Buyers are Negotiating "Group Buyer Deal"

LogMeIn Rescue Service Desk Software USP

The software is a powerful, easy-to-use remote support solution for PCs, Macs and mobile devices. It takes control of how customers experience remote desktop support with the company. LogMeIn Rescue gives branding and customization power to shape the support solution to the user's unique needs. The software keeps users and business safe through enterprise-grade security measures. It creates the ecosystem that works for business. The software connects seamlessly to the tools which users already rely on with built-in integrations and robust, open APIs. The software scales to deliver flexible, reliable remote support no matter how big business is or how fast it grows. It defends against credential attacks with time-based codes or a simple one-tap prompt on device.

Request LogMeIn Rescue Service Desk Software Pricing to get more information.

Summary

Service Desk Software is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is made to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everybody in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that's fast, reliable, flexible, and straightforward to use.

LogMeIn Rescue Pricing

LogMeIn Rescue pricing is transparent, disruptive in nature and it aids the user with need based pricing plan. It includes monthly subscription plans. Below are the LogMeIn Rescue pricing plans are:

  1. Rescue Remote Support - $108.25per month per user.
  2. Mobile support add-on - $37.50 per month per user.

LogMeIn Rescue Demo

The software provides a 14-day free trial to its users in which they can explore every feature of the software.

Features

→Ticket and Case Management

  • Route tickets supported values of fields, changes to ticket status and time-

           based conditions.

  • Share and collaborate on tickets with multiple customer service 

           representatives.

→Incident Management 

  • Routes tickets automatically to the appropriate user.
  • Prioritizes tickets supported factors configured by the user.
  • Integrates knowledge base articles into a ticket.

→Platform Additional Functionality

  • Provides a cloud-based version of the platform.
  • Accessible from a mobile device and by users on the go.
  • Contains in-application messaging abilities.

→Communication Channels

  • Allows fully customizable portal for customer to enter tickets, provide 

         feedback and communicate with service agents.

  • Integration to social networks like Twitter and Facebook to permit 

          customers and agents to communicate via social networks.

 

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LogMeIn Rescue Service Desk Software Reviews

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Buyer, Software, SME

2
May 05, 2020

“Chat Support”

Easy remote connection. Sharing and transferring sessions with team members. Collaboration chat box. Nice looking console. Option to allow auto start if private connections.
Useful (0) Not useful (0)
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Buyer, Healthcare, SME

1
May 05, 2020

“Easy to use”

LogMeIn is easy to use as a Tech Support Representative or a Customer on the other end.
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