Service Desk Software is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is made to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everybody in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that's fast, reliable, flexible, and straightforward to use.
LogMeIn Rescue Pricing
LogMeIn Rescue pricing is transparent, disruptive in nature and it aids the user with need based pricing plan. It includes monthly subscription plans. Below are the LogMeIn Rescue pricing plans are:
- Rescue Remote Support - $108.25per month per user.
- Mobile support add-on - $37.50 per month per user.
LogMeIn Rescue Demo
The software provides a 14-day free trial to its users in which they can explore every feature of the software.
→Ticket and Case Management
- Route tickets supported values of fields, changes to ticket status and time-
- Share and collaborate on tickets with multiple customer service
- Routes tickets automatically to the appropriate user.
- Prioritizes tickets supported factors configured by the user.
- Integrates knowledge base articles into a ticket.
→Platform Additional Functionality
- Provides a cloud-based version of the platform.
- Accessible from a mobile device and by users on the go.
- Contains in-application messaging abilities.
- Allows fully customizable portal for customer to enter tickets, provide
feedback and communicate with service agents.
- Integration to social networks like Twitter and Facebook to permit
customers and agents to communicate via social networks.