It provides solutions, including community connectivity, reliable services, modernized data centers, optimized agency resources, shared services, and smart cities. Avaya offers communication networks for the defense and military as well. Moreover, it offers other solutions, such as defense operations, cybersecurity, distributed workforce, productivity, smart facilities, and sustainability.

USP : The company provides solutions to enhance and enable government communications in the digital age. The company caters to the federal civilian government, state and local governments, and the defense and military. Avaya helps the federal civilian government by offering digital communication solutions for government operations. It provides solutions, encompassing customer experience, cybersecurity, health IT, mobile workforce, collaboration, and smart buildings. Avaya helps state and local governments via optimized technology for next-generation citizen services.

BUYERS
VENDORS
EXPERTS
2.9
ANALYSTS
 

AVAYA INC detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.95
3.85
4.00
Product Features and Functionality
2.30
3.95
3.95
Delivery
1.20
2.55
2.00
Support and Services
3.35
3.55
3.90
LEAST IMPORTANT LESS IMPORTANT
STRENGTHS
  • Product Maturity / Services
    Consulting
  • Product Maturity / Services
    Support and Maintenance
  • Product Maturity / Services
    System Integration and Deployment
  • Product Maturity / Solutions Offered
    Analytics
  • Product Maturity / Solutions Offered
    Network management
  • Product Maturity / Solutions Offered
    Security solutions
  • Product Maturity / Solution Features
    Identity and access management (IAM)
  • Product Maturity / Solution Features
    Security and Vulnerability Management 
  • Product Maturity / Solution Features
    Workforce Management
  • Product Maturity
    Support and Services
  • Product Maturity / Breadth and Depth of Product Offerings
    Products/Solutions Offered
  • Product Maturity / Support and Services
    Customer Redressal Mechanism/Program
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Delivery
  • Product Maturity / Product Features and Functionality
    Solutions Offered
  • Product Maturity / Delivery
    Delivery strategy
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Product Maturity / Solutions Offered
    Government Resource Planning System
  • Product Maturity / Solutions Offered
    Open data platform
WEAKNESSES

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TOP FEATURES
  • Product Features and Functionality
    Solution Features
  • Services
    System Integration and Deployment
  • Solutions Offered
    Analytics
  • Solution Features
    Identity and access management (IAM)
  • Services
    Consulting
  • Solution Features
    Workforce Management
  • Solutions Offered
    Network management
  • Solution Features
    Security and Vulnerability Management 
  • Solutions Offered
    Security solutions
  • Services
    Support and Maintenance

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AVAYA INC Presence in Smart Governments Solutions

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