- Social Listening- Simplify360 tracks specific keywords and provides the most recent social media updates about a business and its competitors. It also offers real-time monitoring and analysis dashboard.
- Social analytics- Derives actionable insights from thousands of conversations that provide easy data extraction in excel format and customizable dashboards for data visualization
- Publishing Console- Manages social content better by accessing it all under a single platform. And schedules messages by convenience.
- Social CRM- Enable users to build better relationships with customers through an easy response management platform that provides real-time dashboards for performance measurement. Also provides agent performance report in pdf/excel
Simply Measured provides a full set of analytical solutions to measure results and quantify performance, using the data obtained from various social platforms, such as Facebook, Twitter, and YouTube. It provides functionalities to filter by channel, media type, text, and hashtags for any profile. Organizations can use that information to determine what, when, and where posts can be added for increased customer engagement. Custom profile groupings can be created across all media channels to conduct competitive analysis. Competitive analysis can be done by comparing the social footprint of all the players to understand their offerings and improve their own performance.
- No Weaknesses